Pros: I love that they have the coils I need for an older tank, and great prices. Cons: Almost two weeks to receive the order is RIDICULOUS - and NO tracking information. So many online vape shop... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
vapes werent what i expected / described in website. the disposables didnt last at all compared to the yaya brand, might be defective or just cheaply made. the juices doesn’t taste that great either... See more
Hands down the easiest online vape website to navigate! Each juice brand is represented on one page, then you use a dropdown menu to select the flavor - instead of having to click on a new page for ea... See more
PB and strawberry jam is my favorite. Delivery was a little different this time. A few days went by and I was not getting an expected delivery date like I used to. I asked about it on the websit... See more
Company details
Information provided by various external sources
The most popular vape and e-cig products, the best e-juices, helpful tutorials and FREE Shipping too!
Contact info
60068, Buffalo Grove, United States
- sales@misthub.com
- www.misthub.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I cannot comment since I have been…
I cannot comment since I have been waiting for my order for 2 weeks and still have not received it, your company used to be very quick with your orders but it seems there is no customer service anymore, so this will be my last order through your company.
Good seller and great selection of…
Good seller and great selection of products. Best prices on the internet! Fast shipping. Great communication on status of order
It’s been 2 weeks and I still haven’t…
It’s been 2 weeks and I still haven’t gotten my order still no tracking and still no updates from the company. After paying 42 dollars for some coils bcuz of the ridiculous shipping costs and the signature fee you would think companies would be on their stuff but nope!
I have not received my delivery yet
I have not received my delivery yet. my delivery is taking way too long.
I was really pleased with the product
I was really pleased with the product. I would recommend this to anyone. It takes a little while to get it in the mail though. "Snail mail" I suppose, but it's worth the wait.
First Disappointment
My order placed Dec 26 and never arrived and reordered again on the 10th so we shall see. I was disappointed as this was the first time there has been a problem.
Haven’t received my order.
Its been almost 2 weeks still havnt…
Its been almost 2 weeks still havnt gotten my items,terrible shipping speeds.
PB and strawberry jam is my favorite
PB and strawberry jam is my favorite.
Delivery was a little different this time. A few days went by and I was not getting an expected delivery date like I used to. I asked about it on the website and very quickly received an email that explained the delivery problems and causes which were not caused by MistHub but our federal law makers. Even so I still got it in pretty good time, just a few days longer then before.
I will continue ordering my vape products from MistHub!
I would've gave 5 star but on this last…
I would've gave 5 star but on this last order I made I'm still waiting on it to arrive. Otherwise, I've been happy with Misthub.
Very disappointed
Very disappointed. Misthub has always been my go to online vape company and I've never had a single issue in the past. Order placed 3 weeks ago. I got notification it had shipped quickly. Still not received. Tracking number does not work. Tried multiple times to reach the company about checking the status of my order but have yet to receive a response from them. I'm going to wait a couple more days then escalate this to the next level with my credit card provider.
So the company is fine but the shipping…
So the company is fine but the shipping company they use is useless. I ordered a package on November 22, 2021 and on October 13th, it has still not arrived. Have been a repeat customer. Will never order again.
Never received shipment -unable to…
Never received shipment -unable to contact Customer Service 👎👎👎👎👎👎👎👎
Delay in Shipping
I have never had any issues with Misthub in the past. Not sure what happened with this order, but I sent numerous emails asking about the status of shipping and never received a reply. It took almost 3 weeks for my order to ship. Customer service is big these days.
I ordered 3 weeks ago and still haven't…
I ordered 3 weeks ago and still haven't received my order
The site is easy enough
The site is easy enough, good selection of products. The shipping situation stinks. It’s takes waaayy too long to get order… and worst part, there’s no way to track it, so you have no idea if or when you will get order. If you can find a more reliable shipping solution that offers tracking, that would be excellent.
X delivery is terrible
X delivery is terrible, the cancelation policy is terrible, I used to love misthub
Second time...will never order again!
They charge $14 for me to get my order in 8-14 days and it is going on day 15 and I have not even received a email letting me know order has shipped. This is the second time this has happened and I will not be ordering from them again. But I have received 2 emails from them wanting to know how I am happy with there service.....well here ya go. You asked here it is.
Shipping is horrible here
Shipping is horrible here. Ordered on November 26th, and still have not recievedy order on Dec 8th.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








