misterb&b Reviews 

3,610
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers had a great experience with this company, noting overall satisfaction. Travelers frequently praise the incredibly friendly hosts and wonderfully welcoming staff, which makes everyone feel completely safe and right at home during their trips. Consumers consistently find the digital platform very easy to use when browsing through many available options for comfortable accommodations. However, some people mentioned frustrating issues regarding misleading listings and unhelpful customer support when problems arose. A few other people also felt that communication was extremely poor when unexpected cancellations occurred. Reviewers noted that some hosts listed properties across multiple platforms making actual availability uncertain.

What people talk about most

Website

Reviewers mention ambiguous feedback about website experiences, with opinions widely divided. Some consumers... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the platform as easy to navigate and very... See more

Service

Customers consistently note ambiguous experiences with service, reflecting a wide division in opinions. Some... See more

Location

Consumers find location to be positive, highlighting convenient settings near popular spots. Reviewers... See more

Staff

Customers had positive experiences with staff, frequently highlighting warm welcomes and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is my go to booking site, primarily because of the gay ethos. I’ve stayed in some amazing places and never had any problems. One thing I’d like to see is the option to search locations under gay... See more

Rated 4 out of 5 stars

Love everything about about misterbnb. But they need to stop having the hidden costs, it is misleading! Show the whole cost from the beginning

Rated 4 out of 5 stars

On this occasion, the bandb was exactly as described. The hosts were nice and sweet and very efficiently Germanic! ;-)

Rated 5 out of 5 stars

This website is great for exploring hosts around the world. Easily navigate areas of interest with a simple touch of your finger. Any host will be knowledgeable about the area you’re staying. Happily... See more


Company details

  1. Vacation Rental
  2. Travel Agency

Written by the company

Welcome to your ultimate LGBTQ+ social hub that offers meaningful connections and unique experiences with the community. Book LGBTQ+ stays, make new friends, and join or host activities. Browse 2M+ LGBTQ+ accommodations on misterb&b worldwide, from downtown apartments to private rooms, sofa beds, and hotels, and connect with the 1 million-strong weere community to level up your social game.


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(3,610)

144 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I admit I was nervous at first to stay…

I admit I was nervous at first to stay at an air bnb as it was my first time, especially with another male present but the communication before hand for about 3 weeks made it easier and comforting so that I could feel at ease. Loved my stay

7 April 2026
Unprompted review
Rated 1 out of 5 stars

Customer service is incompetent and…

Customer service is incompetent and does not resolve issues. Both I the host and my guest have been on the phone non-stop to get to the bottom of an error message. They say they fixed it and the problem still persists. Won't be using this app much longer.

1 April 2026
Unprompted review
misterb&b logo

Reply from misterb&b

Hi Mike,
We’re truly sorry to hear how frustrating this experience has been for both you and your guest. You deserve a smooth and efficient resolution, and we understand how discouraging it is when an issue persists despite multiple contacts. While our team does respond to every request, some technical issues can take longer to fully resolve, especially during busy periods—but this is not the experience we aim to provide. We’d really appreciate the chance to look into this again and make things right. We hope you understand our response and that you might consider giving us another chance.
The misterb&b team

Rated 5 out of 5 stars

Great AirBNB alternative

We were hesitant to stray from the known behemoth that is AirBNB but had a smooth and satisfactory experience with this platform and would absolutely use it again. So great to have a community-specific app for home sharing.

31 July 2025
Rated 5 out of 5 stars

Travel among “Friends-Of-Dorothy”

Using this platform to travel “among Friends Of Dorothy” is a great deal of assurance. A company that supports the commuinity is what I want to patronize with my rainbow dollars. Inviting all kinds of friends into the mix just makes the world a more inclusive environment.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Great host great place

Great host, amazing response tome. Super helpful navigating around and a great tiki bar. Amazing location near Balboa park and the gayborhood
My only regret is that we got so taken back by everything to do incl palm springs, blacks beach, nightlife etc we didn't have a chance to see a proper goodbye. Thank you Stewart and Jeff . Best to you!

1 March 2026
Unprompted review
Rated 2 out of 5 stars

Was charged 30 euros for a subscription…

Was charged 30 euros for a subscription I didn't ask for. The general experience is rather poor. Some hosts use multiple websites and you can't be sure it's actually available

6 March 2026
Unprompted review
misterb&b logo

Reply from misterb&b

Hi Alex,
We’re truly sorry to hear about your experience, and we understand how frustrating it must feel to be charged for something you didn’t intend to subscribe to. The weere subscription can be added during the booking flow and may sometimes be selected by mistake, but if it wasn’t used, our team can of course refund it quickly. We also take your feedback seriously regarding the clarity of this step, as it’s important that everything is fully transparent.

Regarding availability, some hosts do list their properties on multiple platforms, which can occasionally lead to discrepancies, but we’re continuously working to improve synchronization and reliability. We truly hope you can understand our response and that you’ll consider giving us another chance in the future. We know this reply comes late. We’re going through past reviews to make sure everyone receives proper follow-up.
Kind regards,
The misterb&b team

Rated 1 out of 5 stars

Clueless

Had I known they really use booking.com I would not have wasted my time using mister

I can’t tell you how many conversations I had with them with absolutely no help with my reservations. Amd countless emails telling me one thing and in reality received the opposite! Seriously worthless organization
Never again

26 February 2026
Unprompted review
misterb&b logo

Reply from misterb&b

Hi David,

We’re truly sorry to read how frustrating this experience was for you, and we understand how disappointing it must have felt after spending so much time trying to resolve your reservation. Regarding Booking.com, because we serve a niche LGBTQ+ community, not every traveler finds a stay within our direct host network. To make sure people still have accommodation options and don’t leave the platform entirely, we sometimes display additional listings through trusted partners — without these alternatives, misterb&b simply couldn’t exist.

We’re also sorry if our support responses felt unhelpful or inconsistent. Our team does reply to every request, but as a small team supporting a global community, response times can sometimes stretch during busy periods. We know this reply comes late. We’re going through past reviews to make sure everyone receives a proper follow-up.

Kind regards,
The misterb&b team

Rated 1 out of 5 stars

Sunset Haven

Sunset Haven
Misleading advert. showing 7 onsite photos that guests do not have access to.....
We did not stay here and Jerry refuses to refund money paid.

3 February 2026
misterb&b logo

Reply from misterb&b

Hi Brian,

We’re truly sorry to read about your experience and we completely understand how frustrating and disappointing this situation must feel. Regarding the photos, listings sometimes include images of shared or surrounding areas to give a fuller sense of the property, but we understand how this could feel misleading if you believed those spaces were included in the private access — that is never the experience we want for our travelers. Concerning the refund, once a reservation is confirmed, the cancellation policy selected by the host or hotel applies, and as a small niche platform every blocked stay has a real impact since it is often impossible to rebook the dates, which is why these policies exist to protect hosts and hotels, and keep the platform running fairly for everyone. That said, misterb&b does not steal money from anyone — we have been supporting our LGBTQ+ community for over 10 years, and our goal is always transparency and fairness. We are sincerely sorry this situation left you feeling unheard, and we hope you can understand our position even if it’s not the outcome you expected, and that you might consider giving us another chance in the future.

Kind regards,
The misterb&b team

Rated 4 out of 5 stars

This is my go to booking site

This is my go to booking site, primarily because of the gay ethos. I’ve stayed in some amazing places and never had any problems. One thing I’d like to see is the option to search locations under gay owned. It would make it certain that a friendly reception is guaranteed.

6 February 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look