misterb&b Reviews 

3,610
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers had a great experience with this company. Customers frequently share that the online platform is very easy to navigate and helps them discover wonderful, safe places to stay around the world. Travelers often mention that individual hosts are exceptionally welcoming, incredibly knowledgeable about local areas, and create a warm, genuine community atmosphere during every stay. However, some people mentioned experiencing frustrating issues with misleading property listings or sudden, unexpected cancellations close to their scheduled arrival dates. A few other consumers also felt that customer support communication was poor and unhelpful when trying to resolve these unexpected problems.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, describing the platform as very easy to navigate and... See more

Website

People report ambiguous experiences with website, as opinions on the platform are heavily divided. While some... See more

Service

Consumers find service to be ambiguous, with highly mixed feelings regarding their overall experiences. While... See more

Location

Users describe positive interactions with location, emphasizing that the spots are extremely convenient and... See more

Staff

Clients share positive opinions on staff, frequently highlighting wonderful and welcoming hosts. Consumers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is my go to booking site, primarily because of the gay ethos. I’ve stayed in some amazing places and never had any problems. One thing I’d like to see is the option to search locations under gay... See more

Rated 4 out of 5 stars

Love everything about about misterbnb. But they need to stop having the hidden costs, it is misleading! Show the whole cost from the beginning

Rated 4 out of 5 stars

On this occasion, the bandb was exactly as described. The hosts were nice and sweet and very efficiently Germanic! ;-)

Rated 5 out of 5 stars

This website is great for exploring hosts around the world. Easily navigate areas of interest with a simple touch of your finger. Any host will be knowledgeable about the area you’re staying. Happily... See more


Company details

  1. Vacation Rental
  2. Travel Agency

Written by the company

Welcome to your ultimate LGBTQ+ social hub that offers meaningful connections and unique experiences with the community. Book LGBTQ+ stays, make new friends, and join or host activities. Browse 2M+ LGBTQ+ accommodations on misterb&b worldwide, from downtown apartments to private rooms, sofa beds, and hotels, and connect with the 1 million-strong weere community to level up your social game.


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.0

All reviews

(3,610)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Misterb&b WEERE

I'm LIVID! Misterb&b has been ROBBING me blind with their sneaky "weere" subscription I NEVER agreed to! EUR 24.99. What a JOKE!
Let me break down this SCAM:
Hidden charges: They bury this "subscription" in the fine print during booking. Shady AF!
Impossible to cancel: Try finding the "unsubscribe" button. It's like a twisted game of hide and seek!
Customer "service": More like customer ABUSE. They had the nerve to blame ME for "missing their emails". Yeah, right!
When I finally got through to someone, their response? "Oops, our bad. We'll refund you... eventually." EVENTUALLY?! It's MY money you've been stealing!
To anyone thinking of using Misterb&b: RUN. Run far away! This company is nothing but a bunch of thieves in rainbow clothing. They don't care about the LGBTQ+ community - they only care about lining their pockets.
I've spent HOURS trying to get my money back. Hours I'll never get back, all because these crooks decided to help themselves to my bank account.
AVOID AT ALL COSTS. I'm warning everyone I know about this scam. Misterb&b, you should be ASHAMED. But I guess shame requires a conscience, which you clearly lack.
I'm not just angry, I'm DISGUSTED. Do better or shut down. The queer community deserves so much better than your predatory tactics.
⚠️ TRAVELERS BEWARE: Check your statements religiously if you've ever booked with these con artists. Better yet, just use literally ANY other booking site. Your wallet will thank you!

9 February 2025
Unprompted review
Rated 4 out of 5 stars

Great platform, it needs updates

It's a great platform. However, I explored the gayborhood in my town and it's not updated, it shows places that don't exist anymore! And it would be great if there were more currency options than euros and us dollars since this is intended to be an international app

23 January 2025
Rated 3 out of 5 stars

I had an amazing experience with my…

I had an amazing experience with my rental experience via Mr B&B and will continue to use the site, primarily for the safety of renting from LGBT owners or LGBT Allies. Kind of a game changer for me. That said, there were some pretty frustrating hiccups in site navigation. The most frustrating of all was when asked to write a review I received an error “Your review contains profanities that cannot be sent. Please edit your message content.” which is fine, but there were no profanities. I mentioned, sex positivity of the host and wonderful faux fur lined bedding… but nothing was profanity. Regardless, it was frustrating not having the tagged words highlighted somehow. The other big frustration came from trying to find the property I rented. I originally found the property (and Mr B&B) via a third party website I had the property link from the third party site, but left it to look around the site in curiosity. I could never get back to the listing without going back to the third party site.
Again, super happy with my rental, best ever in fact, and I’ll continue to use Mr B&B.

18 January 2025
Rated 5 out of 5 stars

A private oasis in Houston

Jeff was a wonderful host and his home was warm on a cold and damp night. Beautifully furnished and a bed that was extremely comfortable and warm. He turned on the hot tub for me which on a cold, damp night put me to sleep. I highly recommend staying with Jim.

11 January 2025
Rated 5 out of 5 stars

Always a good experience

I have used this service 3 times always successfully without any problems. My stays were great, my hosts were accommodating, and affordable.

3 January 2025
Rated 3 out of 5 stars

Convenient but non-inclusive

Convenient and from my very first experience, it was a very positive.

Criticism: profile setting. I don't understand why choices of primary languages are only limited to major European languages. I find it non-inclusive when my first language isn't one of the options.

I would not consider using MisterB&B if I find more reasonable prices from Airbnb or other looking agents.

11 January 2025
Rated 1 out of 5 stars

MrBnb gave my information without consent

I’ve used this site for a couple of time and it was great. Sadly, I was shocked to find out that the website somehow signed me up on a platform called Weeru, which charged money for my account and created an online profile for me using information from MisterBnb... I’ve contacted Mrbnb waiting their reply.
I never signed up for the service and this is absolutely shocking.

22 October 2024
Unprompted review
Rated 1 out of 5 stars

Who are these data law-breaking buffoons?

This absurd company has broken data protection laws by filling my inbox with dozens of absolute drivel emails, despite my requesting that they stop, many, many times.
To date I have forwarded 10 of their unsolicited junk emails to the ICO who are now investigating them.

I have never been a customer of this company; I have never consented to them emailing me; and I have never asked to join their spam email lists, so their data law infractions are as confounding as they are unwarranted.

Avoid this grotesque company unless you want your data abused, your inbox filled and your patience tried to the point you contemplate violence.

2 January 2025
Unprompted review

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