Mister-Auto Reviews 

2,205
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Mister auto looks good until they send you the wrong part and blankly refuse to do anything about it, and without explaining the reason why they refuse to fix their mistake. They even had the guts to... See more

Rated 1 out of 5 stars

I ordered on March 6th and despite covid-19, my parcel has been dispatched quite fast. But the box was damages and I received just 5 of 6 spark plugs. It tooks more than 2 months to solve (only par... See more

Rated 1 out of 5 stars

Appalling delivery process. Parcel came to Ireland, was told it would be delivered next day but the parcel was in fact sent back to France instead before to come back to Ireland a 2nd time. Meanwhil... See more

Company replied

Rated 1 out of 5 stars

Order number: #63000005622 02.05.26 I ordered a car battery Exide EA852, 800A CCA. I received a car battery that had a bulges on the sides. They agreed to replace it. Second... See more

Company replied

Company details

  1. Auto Parts Store

Information provided by various external sources

L'entreprise Mister-Auto est née d’une association entre des professionnels de la distribution de pièces automobiles, et des spécialistes de la vente sur Internet. Notre société réunit les éléments indispensables à votre satisfaction : Des relations et accords privilégiés avec de nombreux distributeurs et équipementiers automobiles; Des collaborateurs expérimentés dans le secteur de la pièce automobile; Une infrastructure informatique et logistique adaptée. Nos produits : Mister Auto vous propose un catalogue de pièces automobiles de plus de 300 000 références. Nous travaillons avec les plus grands équipementiers ou fournisseurs de première ou seconde monte. Toutes les pièces vendues sur Mister-Auto.ch/fr sont des pièces homologuées, qui répondent aux exigences de qualité et de sécurité de la Communauté Européenne. Commandez en toute sécurité et simplicité vos plaquettes de frein, vos disques de frein, vos amortisseurs ou encore vos essuies-glaces à prix discount.


Contact info

1.2

Bad

TrustScore 1 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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1.2

All reviews

(2,205)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and Easy

Very fast delivery, and big choice of products. It's the second time i've ordered here and i'm very satisfied. I would higly recommend

6 February 2019
Unprompted review
Rated 1 out of 5 stars

Not happy

I got only a half of the order...I'm waiting ....3 weeks...only at the 3rd call someone did something and I'm still waiting until know. Unacceptable.

2 January 2019
Unprompted review
Rated 4 out of 5 stars

I will give 5 stars by the time they…

I will give 5 stars by the time they include batterys and tyres, electronics/mecanical components( egr, etc...) and respect 100% the choose that i make, because some times they sent me the alternative article; i hope they get better in this matter.

19 November 2018
Unprompted review
Rated 2 out of 5 stars

Inquiry concerning a part needed for a…

Inquiry concerning a part needed for a Mercedes Benz.
Message sent 31 Oct with a reminder 4 days later and still no valid answer, then today Nov 7 I received a notice saying that I need to sent a copy of the gray card ( permis de circulation )
Just don't know why to sent a copy of the gray card since I have sent all information concerning the vehicule with full details.

Not very professional.

YET

7 November 2018
Unprompted review

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