Danny from Wakefield was lovely and fixed the problem with our shower very quickly. He took plenty of time to explain what the problem was and highlighted other issues relating the placement of valves... See more
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We ordered the wrong part when we phoned to get help with ordering the right part the lovely young gentleman Conor who was dealing with me couldn’t have been nicer he sorted the order out plus return and refund exceptional customer service

Reply from Mira Showers
Courtney arrived on time and very polite and helpful. Shower now looks brand new.

Reply from Mira Showers
Called mira for an engineer for our faulty shower who very quickly arranged an appointment. The engineer Tom Ward came out and was incredibly helpful and friendly, he quickly replaced the faulty unit and even gave good advice. Totally recommended.

Reply from Mira Showers
Danny from Wakefield provided a good service. Very proficient and explained everything clearly

Reply from Mira Showers
From the customer service operator - Olivia - to engineer Paul J attending 48 hours later. This has been exemplary service - both staff very courteous, polite and helpful. Thank you very much

Reply from Mira Showers
Sam ( from the South west ) did an excellent job of replacing our shower in spite of receiving the incorrect replacement shower. He immediately checked and was able to come up with a solution and got the job completed. He went over and above and explained clearly the working of the new shower and patiently clarified all our doubts.

Reply from Mira Showers
Ben from South West arrived on time, was helpful in explaining what was wrong and quick to fix the issue. Many thanks

Reply from Mira Showers
Ben (South West area) quickly identified the problem with our shower and was able to get our shower sorted and working again.
He was professional, knowledgeable and friendly.

Reply from Mira Showers
Sebastian was able to fix the problem and afterwards gave me much useful advice for future steps. Brilliant messaging from him and whole mira team.

Reply from Mira Showers
I recently made a call to Mira for help in swapping some handle to a Mira Assist Shower Bar and spoke with a gentleman called Brian Hepworth.
Brian was very polite, professional and knowledgeable and thorough, and he assisted me in making the right decision in choosing the right handles for my customers needs, what an absolute star and a lovely gentleman, please ensure you pass on my thanks.
Steve Froggatt

Reply from Mira Showers
Darren H arrived on time and got the shower sorted perfectly.

Reply from Mira Showers
Ben from the South west did and excellent job he is a credit to your team

Reply from Mira Showers
Engineer Sam in site within couple of days of my request. He worked cleanly and safely and quickly solved the problem. He left the bathroom clean and tidy. Excellent service.

Reply from Mira Showers
Very easy to deal with Mira as a company and their customer service is always very good.
Rang up and got a repair the next day and again, got a call from Sam of the morning of the visit giving me a time of arrive.
As with previous visits from Mira staff, Sam was professional, polite and explained what the issues were and the repairs carried out.
I’d thoroughly recommend Mira, and Sam, for a job well done

Reply from Mira Showers
We had Philip Evans attend to look at our shower. He was polite and efficient. He explained everything and fixed our issue quickly.
Shower back operational before the weekend.
Thank you

Reply from Mira Showers
Customer care amazing. Rang after I made appointment to see if I wanted to bring forward. Engineer kept me informed of when he would arrive. Efficient and friendly. Excellent service all around

Reply from Mira Showers
Adrian was great, he fixed the problem in no time. Very friendly and very professional 😃

Reply from Mira Showers
Great shower repair today by Sam.
Problem identified. New cartridge installed and now have a working shower!
Excellent service within 24 hours of requesting!

Reply from Mira Showers
Darren H came, polite friendly and knowledgeable really helped us out thankyou

Reply from Mira Showers
Danny from Wakefield came to fix our shower. Let us know in advance when he was arriving. Explained the issue with our mira sport (solenoid) and sorted it in 5 mins. Super friendly and clearly great at his job. Credit to your company. Phil

Reply from Mira Showers
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