Danny from Wakefield was lovely and fixed the problem with our shower very quickly. He took plenty of time to explain what the problem was and highlighted other issues relating the placement of valves... See more
Company replied
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Review summary
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Reviews shaping this summary
From first phome call till engineer came they explained the process and Sebastian the engineer has just fixed the shower and could not have been more courteous or efficient in the way he dealt with t... See more
Company replied
Engineer Brian kept me up to date with arrival time. Shower unit checked, part replaced , shower tested and appeared fully operational. Engineer was respectful of property both inside and outside.... See more
Company replied
Had Daniel from Wakefield come round to fix our faulty shower, and he did a really good job. Everything was fixed and sorted very quickly, and he was professional, friendly and great customer servic... See more
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Company details
Written by the company
- Why don't the people who make the showers, fit the showers? Now we do.
- Our experts understand the best way to replace and repair your Mira shower. And as with our showers, you can expect an outstanding, hassle-free service – for the perfect shower experience all round. Simple, reliable shower services by Mira experts.
- Shower Replacement
- Need to replace an existing shower? With our installation service you will receive a brand-new shower, installed by our team of expert installers - all for one fixed price.
- Shower Repair
- Whatever the issue with your Mira shower, we’re here to help. Simply book a repair online – our experts will visit to get your shower working like new.
Mira Showers
About Us:
At Mira Showers, we have been innovating for 100 years. From designing the world’s first thermostatic valve to developing the digital showering technology of tomorrow. But why don't the people who make the showers, fit the showers? Now we do.
Contact info
United Kingdom
- 0800 001 4040
- askus@mirashowers.com
- www.mirashowers.co.uk
4.7
Excellent
15K reviews
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Courtney was amazing
Courtney was amazing, explained fully what the process was going to be to fit my shower. He was very polite and well informed.
17 August 2026
Unprompted review
Reply from Mira Showers
Hello Ms L. Thank you for taking the time to leave us this fabulous review. We are so glad to hear that you had such a positive experience with the service provided by Courtney. We appreciate your kind words.
Excellent customer service
Excellent customer service, fixed my shower when it had a small fault after 4 years with no hesitation.
17 August 2026
Unprompted review
Reply from Mira Showers
Hello Jo Reed. Thank you for your amazing review! We are so pleased to hear that our team was able to resolve the issue with your shower promptly and efficiently.
Kevin the plumber
Kevin was brilliant arrived early, went straight to work. He kept me updated on what he was doing. Even gave welcomed advice/solution on my water/heating system. Would recommend him. Great service. Also left the area clean
17 August 2026
Unprompted review
Reply from Mira Showers
Hello Angela Hay. We're so pleased to hear about your positive experience. It's wonderful to know that Kevin arrived early, kept you updated, and provided helpful advice. We're delighted everything was left clean and tidy.
Broken mira shower
From first phome call till engineer came they explained the process and Sebastian the engineer has just fixed the shower and could not have been more courteous or efficient in the way he dealt with the leak. Added bonus was tge 5 year guarantee that meant there was no cost to us. Would highly recommend them.
17 August 2026
Unprompted review
Reply from Mira Showers
Hello Rosemary. Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience, from your initial call to the visit by Sebastian. It's fantastic to know that your shower was fixed efficiently and courteously, and that the guarantee provided peace of mind.
Reply from Mira Showers
Hello Helen. Thank you for taking the time to leave this wonderful review. We are delighted to hear that Steve was on time, polite, friendly, and did the job well.
Michael did a fantastic job replacing…
Michael did a fantastic job replacing my Mira sport shower. Michael was very conscientious and left everything neat and tidy.
17 August 2026
Unprompted review
Reply from Mira Showers
Hello Terry Coleman. Thank you for taking the time to share your positive experience. We are delighted to hear that you are happy with the service provided by Michael and the care taken.
Very happy with the engineer James…
Very happy with the engineer James Young from Bristol who was polite, informative & thoroughly checked the shower before & after replacing the part.
James rang me to tell me when he expected to arrive & he was on time.
17 August 2026
Unprompted review
Reply from Mira Showers
Hello paul thomas. We're so pleased to hear about your positive experience. It's wonderful to know that our team member, James Young, was polite, informative, and thorough, and that they kept you informed about their arrival time.
Adrian from Mira did an amazing…
Adrian from Mira did an amazing service, and he was polite and quick.
17 August 2026
Unprompted review
Reply from Mira Showers
Hello jinto koshy. Thank you for taking the time to leave this wonderful review. We are so pleased to hear you had a great experience and found our service technician, Adrian, polite and quick.
Customer service was great
Customer service was great. Calls answered by a person, promptly.
Issue with spare parts was dealt with more reasonably than I could have hoped for.
This was the polar opposite of another bathroom company we dealt with before.
Products were expensive, but the quality and style made them worth the money.
16 October 2025
Unprompted review
Reply from Mira Showers
Hello Gary Bruce, thank you for your wonderful feedback. We're delighted to hear that our Customer Service Team was able to resolve your spare parts issue promptly and fairly. It's especially pleasing to know that you found our service a positive experience and that the quality and style of our products met your expectations. Thank you for choosing Mira.
Great service from Mira
Great service from Mira. Courtney our engineer arrived on time, explained clearly what he was going to do. He was very polite, quick & efficient, took away the rubbish and left shower area clean and tidy. Also should mention Adam from customer service who was very helpful. He arranged replacement shower and booked engineer.
13 August 2026
Unprompted review
Reply from Mira Showers
Hello Garry Burgess, thank you for your wonderful feedback. We're delighted to hear that Courtney provided a professional, efficient service and left everything clean and tidy. We'll also be sure to pass on your kind comments to Adam for his helpful support in arranging the replacement shower and engineer visit.
I spoke to your customer service…
I spoke to your customer service advisor Alex Birt, who helped me choose and order a new mixer shower. Alex was extremely professional, polite and helpful. He is a credit to your company.
Jim B
12 August 2026
Unprompted review
Reply from Mira Showers
Hello Jim Brama, thank you for your kind feedback. We're delighted to hear that Alex Birt provided such professional, polite, and helpful service while helping you choose and order your new mixer shower.
We'll be sure to pass your comments on to Alex. Thank you for taking the time to share your experience.
Excellent service
We ordered the wrong part when we phoned to get help with ordering the right part the lovely young gentleman Conor who was dealing with me couldn’t have been nicer he sorted the order out plus return and refund exceptional customer service
14 August 2026
Unprompted review
Reply from Mira Showers
Hello Colin Robinson, thank you for your feedback. We're delighted to hear that Conor was able to help you get the correct part ordered and arrange the return and refund. We'll be sure to pass on your kind words.
Courtney arrived on time and very…
Courtney arrived on time and very polite and helpful. Shower now looks brand new.
14 August 2026
Unprompted review
Reply from Mira Showers
Hello Tracey Wilson, thank you for sharing your positive experience. We will pass your comment to Courtney.
Called mira for an engineer for our…
Called mira for an engineer for our faulty shower who very quickly arranged an appointment. The engineer Tom Ward came out and was incredibly helpful and friendly, he quickly replaced the faulty unit and even gave good advice. Totally recommended.
14 August 2026
Unprompted review
Reply from Mira Showers
Hello Emma Harford, thank you for your feedback. We're pleased to hear that your appointment was arranged quickly and that Tom provided such helpful and friendly service. It's great to know he was able to replace the faulty unit efficiently and offer useful advice. We'll be sure to pass your kind comments on to Tom. Thank you for recommending us.
Danny from Wakefield provided a good…
Danny from Wakefield provided a good service. Very proficient and explained everything clearly
14 August 2026
Unprompted review
Reply from Mira Showers
Hello Howard Crossley, we are delighted to hear you are happy with the service provided. It's wonderful that everything was explained clearly and proficiently.
Exemplary service throughout
From the customer service operator - Olivia - to engineer Paul J attending 48 hours later. This has been exemplary service - both staff very courteous, polite and helpful. Thank you very much
14 August 2026
Unprompted review
Reply from Mira Showers
Hello Andrew Baxter, thank you for your kind words. We're delighted to hear that both Olivia and Paul J provided such courteous, polite, and helpful service. Delivering a great experience from first contact through to resolution is what we strive for, so it's wonderful to receive your feedback.
Sam ( from the South west ) did an…
Sam ( from the South west ) did an excellent job of replacing our shower in spite of receiving the incorrect replacement shower. He immediately checked and was able to come up with a solution and got the job completed. He went over and above and explained clearly the working of the new shower and patiently clarified all our doubts.
14 August 2026
Unprompted review
Reply from Mira Showers
Hello Vasumathi Prasad, thank you for your lovely feedback. We're delighted to hear that Sam was able to find a solution despite receiving the incorrect replacement shower and that he went above and beyond to get everything completed for you.
Great
Ben from South West arrived on time, was helpful in explaining what was wrong and quick to fix the issue. Many thanks
14 August 2026
Unprompted review
Reply from Mira Showers
Hello Meg. we're delighted to hear that Ben arrived promptly and provided a clear explanation of the issue. It's wonderful to know that the problem was resolved quickly and efficiently. Thank you for sharing your positive experience.
Repair
Ben (South West area) quickly identified the problem with our shower and was able to get our shower sorted and working again.
He was professional, knowledgeable and friendly.
14 August 2026
Unprompted review
Reply from Mira Showers
Hello Ad, thank you for your feedback. We're pleased to hear that Ben was able to quickly identify and resolve the issue with your shower. It's great to know that you found him professional, knowledgeable, and friendly. We'll be sure to pass your kind comments on to Ben.
Sebastian was able to fix the problem…
Sebastian was able to fix the problem and afterwards gave me much useful advice for future steps. Brilliant messaging from him and whole mira team.
14 August 2026
Unprompted review
Reply from Mira Showers
Hello Adrian, thank you for your great review. We're so pleased to hear that our team was able to resolve the issue for you and provide valuable advice for the future.
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