I ordered king size sheets and as I was checking out they offered a special on very specific gray queen size sheets. For the price, I opted to buy those as well for another bed. An itemization of all... See more
Company replied
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Review summary
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Disappointed with the quality does not fit well to the matress, bunches up. Did not help with cooling and not smooth on the skin. I think they over exaggerated their claim. I found better quality f... See more
Company replied
Sheets didnt last 6 months before starting to unravel creating holes. Upon customer service they said I was out of the replacement period. They evidently know not to guarantee 6 months. Offered me a... See more
Company replied
Order #MB-139269 returned Dec 13 via USPS. Tracking #9434650899562090844388.miracle Brand 1381 Capital Blbd. Ste200 Reno Nevada 89502. Shipping cost, $41.60. Pillowcase was 20/25” Waiting on refund of... See more
Company replied
Company details
Written by the company
Premium sheets and towels made with pure, natural silver that kills 99.9% of bacteria.
Contact info
07310, Jersey City, United States
- hello@miraclebrand.co
- www.miraclebrand.co
2.8
Average
873 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wish I'd Read TP Reviews Before I Purchased These Sheets!
Sure wish I'd read Trust Pilot reviews before I paid $139 for these sheets. I haven't even USED them yet and I'm disappointed. First, the "Free 3 Piece Towel Set" has strands of thread coming out all over the towel and 2 washcloths. I can imagine what THAT will look like after a wash or two! And the sheets.... OMG... THEY SMELLED SO BAD I HAD TO PUT THEM IN THE WASH MACHINE RIGHT AWAY. I am nauseated from the smell. Not sure I've ever smelled anything like it, but its repulsive! Its not laundry day yet, but i cant even go into my laundry room, cuz now the entire room stinks. WHAT DID I GET MYSELF INTO???
16 May 2026
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for sharing your feedback. We’re very sorry to hear about your experience with your order. We’ve reached out to you via email so we can review this further and assist directly. Please check your inbox so we can help resolve this concern as quickly as possible.
These sheets do the opposite of what…
These sheets do the opposite of what they promise. They are scratchy and hot. The shell company based in Canada will not refund the cost for dissatisfaction with the product. A big-time scam- don’t buy them!!
16 March 2026
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for sharing your feedback. We’re very sorry to hear about your experience with your sheets. We’ve reached out to you via email so we can review your order and assist further. Please check your inbox so we can help resolve this directly.
I am feeling like i was scammed
I ordered the sheets and within 20 minutes sent an email to cancel. No response.
Emailed the next day to cancel. No response.
Called their customer service phone number. Rang 62 times, no one picked up.
Will be charging back the charge. In my opinion, this company feels like a scam
8 March 2026
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for sharing your feedback. We’re very sorry for the frustration you experienced with your order. We’ve processed the cancellation and refund, and we’ve reached out via email so we can assist further if needed. Please check your inbox for details.
I was sent the wrong size
I was sent the wrong size. So I called. No answer. Over and over. So I try online. Sure, someone will get back to me IF I PAY $5 within 7 days. Wtf kind of customer service is this?
5 March 2026
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for sharing your feedback. We’re very sorry to hear about your experience and the issues with your order. We had asked for additional information so we could review your order and assist further, but we haven’t received a response yet. Please reach out to our support team through our official website by scrolling to the bottom and using the contact options provided. This way, we can help resolve your concern directly.
Beware of these liars!!!!
They do not take returns. They are not trustworthy. Do not ever buy their products.
4 March 2026
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for sharing your feedback. We’re very sorry to hear about your experience. We’ve reached out to you directly via email so we can review your order and assist further. Please check your inbox so we can help resolve this concern.
No refund for king sheet set! AVOID company.
Placed an order 11/12/2025 for KING Silver/Grey Clean & Cool SHEETS, with FREE 3pc Towel Set for $129.09.
Returned both sheets and towels. On 12/9 I received a PayPal refund for $18. Emailed them several times with no good response. Will never order from them or their subsidiaries again. Terrible customer service and no refund.
9 December 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for sharing your feedback. We’re sorry to hear about your experience regarding the refund. We’ve reached out to you via email so we can review your order and assist further. Please check your inbox so we can help resolve this directly.
MiracleMade bait and switch
I have owned MiracleMade sheets for years and loved them for their cooling performance. My recent order was clearly not the same product.
Customer service confirmed these are “Generation 3” sheets, yet nowhere on the website or product listing was this communicated. The cooling feel and fabric quality are significantly different from prior versions.
When I requested a refund after discovering the change, it was denied because it was past 30 days. The issue is not timing — it’s transparency. If a company materially changes its product, customers should be informed.
I can no longer recommend these sheets based on my recent experience.
13 February 2026
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for sharing your feedback. We’re very sorry to hear about your recent experience with your Miracle Made sheets. We’ve reached out to you via email so we can assist further and provide support with your order. Please check your inbox so we can help resolve this directly.
Miracle Made Sheets Flimsy and Tear Easily
I bought Miracle Made sheets in May 2024 for about $140.45 and less than a year the bottom flat sheet just split an tore apart. Absolutely horrible content and wear. I did not even use them on a weekly basis but would use others to save on wear. I contacted them May 2025 and never heard back. I would never use them again and do NOT recommend their sheets or towels,very flimsy and thin quality.
26 May 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for sharing your feedback. We’re very sorry to hear about the issues you experienced with your Miracle Made sheets. We’ll be reaching out to you directly via email so we can review your order and assist further. Please check your inbox so we can help resolve this as quickly as possible.
The sheets and pillowcases come out of…
The sheets and pillowcases come out of the dryer completely horrendous. It took me an hour and a half to Iron 4 pillowcases with Bounce Ironing Spray(which i love) Thank Goodness I had the spray. I wish I had taken a picture. So Disappointed
10 February 2026
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for sharing your feedback. We’re very sorry to hear about your experience with your sheets and pillowcases. We had asked for additional information so we could review your order and assist further, but we haven’t received a response yet. Please reach out to our support team through our official website by scrolling to the bottom and using the contact options provided. This way, we can help resolve this directly.
Worked great until the 30 day warranty…
Worked great until the 30 day warranty was over. It was almost 30 days exactly before I noticed i was waking up after a couple of hrs hot. The 1st 30 days they were great. They kept me cool so I could sleep all night. They were the most expensive sheets I bought and now I use them as rags. The issue from day one was they were wrinkled after washing and I had to iron the top flat. I only did the top hem since that's what bothered me.
10 January 2026
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for sharing your feedback. We’re sorry to hear about your experience. We’ve reached out to you via email so we can review your order and assist further. Please check your inbox so we can help resolve this directly.
Thank you for your spam
Thank you for your spam, which has been reported to Spam.org aswell as the FTC, you are aware this is illegal?.
Read the privacy policy on their website if you have an IQ or more than 2 you will run a mile from this company, Thanks for your "response, yes do not spam people who have a severe aged ammount of F*****ING Gumption for want of a better phrase
8 February 2026
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for sharing your feedback. We’re very sorry for the frustration caused by these emails. We had asked for additional information so we could review your account and assist further, but we haven’t received a response yet. Please reach out to our support team through our official website by scrolling to the bottom and using the contact options provided. This way, we can help resolve this directly.
My husband bought these sheets for us…
My husband bought these sheets for us because I’m always on the search for comfortable bedding. After washing they felt rough and cheap. I gave them the benefit of the doubt and bc of thousands of positive reviews thought they must just need to be washed a couple more times. Nope. Trash for $100
2 February 2026
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for sharing your feedback. We’re sorry to hear about your experience. We had asked for additional information so we could review your order and assist further, but we haven’t received a response yet. Please reach out to our support team through our official website by scrolling to the bottom and using the contact options provided. This way, we can help resolve your concern directly.
Miracle Brand NOT Miracle Sheets!
Don't people see that these are Miracle Brand, not the Miracle Sheets? They didn't get ripped off by this company; the consumer didn't pay attention!!
15 January 2026
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for sharing your feedback. We understand your concerns and want to make sure any issues are addressed properly. We did request a bit more information so we could review this and assist further, but haven’t received a response yet. Please reach out to us through our official support channels so we can help clarify and resolve any questions.
Very angry that I was scammed and lied…
Very angry that I was scammed and lied to about these sheets. First time I've paid so much for something so low quality. The sheets are rough, not cooling at all, and if you've got a pet, you'll be washing the sheets every day because they really REALLY grab hair and fur and don't let go.
I am totally unimpressed with this product.
12 November 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for sharing your feedback. We’re really sorry to hear about your experience and understand how frustrating this must have been. We did ask for a bit more information so we could look into this and assist further, but haven’t received a response yet. Please reach out to us through our official support channels so we can review your concerns and see how we can help resolve this.
Not worth the money
The sheets were comfortable at first. After about 5 washes, they have formed pills and feel like there is sand in the bed! The pillowcases for the queen set are too small and come off easily.
12 January 2026
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for sharing your feedback. We’re sorry to hear about your experience and understand how disappointing that must be. We did request a bit more information so we could review this and assist further, but haven’t received a response yet. Please reach out to us through our official support channels so we can take a closer look and help address your concerns.
Too expensive and disappointing due to the size
I bought a king size set of Miracle Brand sheets. I was disappointed with them due to the fact that they were not big enough for my mattress. The pockets weren’t deep enough so they come off my mattress at night when sleeping. They seem comfortable enough but for the price, I would not recommend them.
15 November 2025
Unprompted review
Reply from Miracle Brand
Thanks for sharing your feedback. We’re sorry to hear that your sheets didn’t meet your expectations. We had asked for a bit more information so we could review your order and assist further, but haven’t received a response yet. Please reach out to us through our official support channels so we can help resolve this as quickly as possible.
Truley a Miracle
I sleep well, much better than before. The temperature regulation is excellent The sheets are so easy to put on the bed. I love them!
28 December 2025
Unprompted review
Reply from Miracle Brand
Hi there! Thanks for sharing your feedback! We’re thrilled to hear that your Miracle Made sheets are helping you sleep better, stay comfortable, and are easy to use.
If you need anything else, just let us know.
Reply from Miracle Brand
Hi there! Thanks for sharing your feedback! We’re glad to hear you’re enjoying the high quality and true Queen size of your sheets.
If you need anything else, just let us know.
Reply from Miracle Brand
Hi there, thanks for sharing your feedback! We’re glad to hear your order arrived quickly and that the product met your expectations.
If you need anything else, just let us know.
Best sheets and pillows I have ever owned
These Miracle Brand sheets and pillows are the best that I have ever owned! They are soft, resist bacteria, allow for fewer washings, as well as being temperature controlling. I have already reccommended these to family and they have purchased them as well.
1 January 2026
Unprompted review
Reply from Miracle Brand
Hi there, thanks for sharing your wonderful feedback! We’re thrilled to hear that you’re enjoying your sheets and pillows, and that they’ve made such a difference in comfort and convenience. We love that you’re recommending them to your family as well!
If you need anything else, just let us know.
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