Minko's Macs Reviews 

331
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable team for carrying out incredibly fast and efficient device repairs, often sorting out complex issues within the same day while maintaining a friendly and helpful attitude. Many people appreciate the trustworthy service, noting that staff members offer clear communication, fair prices, and expert advice for various electronics. However, some customers also noted unexpected price changes or difficulties when returning for follow-up support. A few reviewers felt that communication could be improved regarding unresolved technical problems and pricing transparency after the initial transaction.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that staff members are polite, attentive, and... See more

Staff

Customers had positive experiences with staff, highlighting wonderful, knowledgeable, and friendly service.... See more

Product

Consumers find product quality to be exceptional, expressing great satisfaction with the items they purchase.... See more

Customer service

People report positive experiences with customer service, highlighting wonderful support and knowledgeable... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers report frustrating issues such... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I took my iMac to Minko’s Macs in Lewisham for a hard drive replacement and a full clean-up service. They were very reliable, professional, and extremely helpful throughout the whole proce... See more

Company replied

Rated 5 out of 5 stars

I love this company - they're on a mission to keep old macs out of the landfill. Worked for me. I took my old 2012 Macbook Pro as an urgent repair - knocked a full glass of non-alcoholic beer over t... See more

Company replied

Rated 5 out of 5 stars

Quick and easy coms, I actually met with Minko himself and he gave me a diagnostic on my MacBook Pro . It was sorted the next day pretty much and they recommended some extra upgrades for prevention an... See more

Company replied

Rated 5 out of 5 stars

Really happy. Fixed laptop (massive coffee spillage) within the day. Very fortunate as I had old Apple -newer ones much harder to fix with the new Apple security - be warned . I went to the Whitechape... See more

Company replied


Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer Repair Service

Written by the company

Minko’s Macs is an independent Apple Mac specialist with London branches in Camden, Lewisham, Shoreditch and Wimbledon. We buy, sell, repair, exchange and maintain pre-owned Apple Mac computers, including MacBook, MacBook Pro, MacBook Air, iMac, Mac mini and other Apple devices. With over 10 years’ experience, we provide competitive prices, quality refurbished Apple Macs and professional support for personal, creative and business customers. Our technicians offer Apple Mac repairs, diagnostics, upgrades, macOS updates and restores, data transfer, remote support, business consultancy, Apple accessories, Mac rentals and device buy-back services. We pride ourselves on quality, customer care, innovation, respect and efficiency. Customers can visit our stores, collect in person or use our UK delivery service. Opening hours: Monday to Saturday, 10am–7pm. Camden: 5 Ferdinand Street, London, NW1 8ES – 0208 127 3730 Lewisham: 9 Manor Park Parade, Lee High Road, London, SE13 5PB – 0208 852 1961 Shoreditch: 16 Spelman Street, London, E1 5LQ – 0208 808 8333 [Appointment Only] Wimbledon: 104 Kingston Road, London, SW19 1LX – 0208 542 8635 [Appointment Only] For sales, repairs, buy-backs, trade-ins or general enquiries, contact [info@minkosmacs.com](mailto:info@minkosmacs.com).


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

331 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(331)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service.

8 August 2024
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Recommend Minko Macs

Very pleased with my MacPro Trashcan.
I was cautious to buy refurbished but I'm so pleased with the quality and how easy it was to find the right Mac with Minko's. Also, would definitely recommend buying refurbished for those with a smaller budget! Alan is very knowledgeable and no job is to small. I shall be a customer for life with this company. 5*****

29 July 2024
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

A very efficient repair of my laptop

A very efficient repair of my laptop. It was the fan that had broken this time but over the years, Minkos have replaced most bits of it and kept it running.

24 July 2024
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

serviced and upgraded my mac pro 6.1

11 July 2024
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Brilliant experience at Minko's Macs

Brilliant experience at Minko's Macs. Darren immediately knew what was needed and just one day later, my mac was sorted. The staff are friendly and giving with their time/help too. Highly recommend!

8 July 2024
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Excellent Service

Excellent Service

17 February 2024
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Great experience with Minkos

Great experience with Minkos, they were very knowledgeable and professional. Darren was a pleasure to work with. Thanks for my Mac! Now back to New York.

28 June 2024
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Would recommend Minko's Macs Lewisham…

Would recommend Minko's Macs Lewisham to anybody. Really friendly and helpful staff. Thank you for your help!

5 June 2024
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Got my item back insanely quick

Great customer service overall got my item back extremely quick would recommend to all. Amazing face to face interaction and extremely unique and well priced apple based repair and sell store.

18 May 2024
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Excellent service

Very knowledgeable about the machines they work with. Gave me an excellent price and quick turnaround on repair

17 May 2024
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service, products and staff.
Recommend highly for all Mac computing queries.
My experience with them was easy from start to finish.

14 May 2024
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

No long ting

10 May 2024
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Great business

Great guy , Great business. I bought a Macbook online and brought it in to have it looked at, as my keyboard backlight wasn’t working. It was opened up in front of me and explained what the issue was , very transparent and customer friendly experience as well as everything being done to the standards of Apple themselves! Would definitely recommend either getting your computer fixed here , or if your looking to buy a computer.

7 May 2024
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Best company in london

Diagnosed my device even when Apple said they couldn’t.
Excellent staff, excellent service, and at the best price I could find anywhere
Only company I’ll recommend to sort all of your devices

30 April 2024
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Excellent customer service

The customer service was excellent. I had previously been to a shop Im New Eltham located at the top of road leading to Charlton Athletics training ground off of Avery Hill. They told me my Mac wasn't worth the repair & the price would be about £700 - 800 to fix. Fast forward a year I saw Minkos Macs in Lewisham & made some enquires. I now have my Mac back fully working again in optimal condition. I can't thank Minkos enough for their speedy work. Highly Recommend this shop to anyone with computer issues.

24 April 2024
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Great service and fast easy.

Great service and fast easy .. graphics card and battery replaced.
Thanks Minko.

19 April 2024
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Always very helpful

Always very helpful

16 April 2024
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Used Minko’s Macs for around 4 years…

Used Minko’s Macs for around 4 years now, service has always been fantastic and would recommend them to everyone. My whole family and friends use them, very knowledgeable they know everything to do with a Mac.

28 March 2024
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

Rated 5 out of 5 stars

Very good and very fast

Very good and very fast, i had a damaged SSD inside a macbook Pro. I had it repaired within 24 hours. I bought an Imac also before a few weeks ago from the same store and it is working functioning fine. I just like to say thanks again for the great customer service provided.

6 March 2024
Unprompted review
Minko's Macs logo

Reply from Minko's Macs

Thank you for your lovely review and for choosing Minko’s Macs. We’re delighted that you were happy with our service and communication.

As an award-winning independent Apple specialist with 15 years of experience, we provide Apple Mac sales, laptop and desktop repairs, mobile device repairs, upgrades, data recovery and IT support from our four London locations in Camden, Lewisham, Shoreditch and Wimbledon.

We really appreciate your recommendation and look forward to helping you again in the future.

The Minko’s Macs Team

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