Minecraft Hosting Pro Reviews 167

Have been a client for over a year, great service, never had issues.
recently hardware upgrades caused little issue, i contacted them and they were fast to help and go out of their way to solve all issues.

all together, great team, great service.

Yanick

Was very surprised with the speed in which I was replied to, I was having troubles getting modpacks up and running, eventually they offered that if I just sent them the modpack they would put it up for me! Very happy with the service I received.Great Hosting!

After Weeks of having issues on our server with No Nether Fortresses loading in. We had an AMAZING admin literally join our server help us with the issue and had it resolved .

Just plain bad. Though it boasts the capability to run a modded server, it does not. It is laggy, hiccups constantly and crashes frequently. Played for almost 3 hours and spent half of that unable to play.

Their support team is absolutely awful. They took a full week to respond to my ticket with a pointless question. Problem was never solved, switched to a different provider. MCProHosting was able to fix the issue in 5 minutes through LiveChat support. Don’t use this site!

Servers are laggy, support never gets back to you, pretty much a huge scam.

So at first ive thought they was just really poor at offer text support and whatnot.

Then i come back from Birthday been away about 3 full days and i thought well now they would of anserwered me for sure right?

Server does no longer exist in the panel, (not even renewable) not that i ever would..

My support tickets all deleted too.

Thats just not acceptable to do and i consider it as scamming and fraud

1. they didnt deliver a server working.
* bought one half the ram other site with much less lag

2. text support is none existing. like even as an advanced user there is just some things you cannot fix by yourself from your end. so they need to be reachable at worst case.

3. The world data, Player data's where mine and they had no right to delete before time.

I mean my first server worked fine but most likely just because it was 1.12 and took so little resource that 10% of the cpu and ram specified could run it smoothly.

Bottom line: So yeah i don't recommend it at all if you want a server that dosent lag, keeps world saved frequently, and overall if your trying to make a community server this just wont cut it

Incredibly laggy, support takes ages to respond even with the faster service. Don't buy from these fools.

Awful services, the server would lag beyond a reasonable amount as soon as more than 4 players would connect when it was supposed to support much more than that.

Terrible experience, no answer to Gmail or the support tickets, servers are lagging and terrible Modpack support.

Yes it may work,but the ping is so high its unplayable. support tickets does not work at all, and the price may be tempting. but no its bad.

We had the server for about a month. Then right after we renewed the server it started saying it was "unreachable" within the website server panel. We couldn't connect, couldn't see the FTP, and had no options to change in the panel at all. We put in a ticket that hasn't been responded to in 2 weeks. We are not going to renew it again, and luckily we were able to find the FTP information in our chat messages. We took the server root out of the FTP and are going to be moving to a different service. Absolutely ridiculous that this would happen, and I am going to be pursuing a refund.

Servers are laggy and dont response to tickets, ive been waiting for a refund and they havent answered me.
Just bad

this service sucks. it's slow and is horrible at responding to tickets. please do not buy any package from them.

I have been with MC hosting pro for a year and a bit now, and since the start of this year, the service has become absolutely terrible. I even paid for premium support so i can get a faster response. I submitted my ticket on the 12th of may 2019, and I still haven't heard back till this day. I will definitely be going to another server hoster as I have been mucked around way too much. What a waste of time.

I have purchased multiple servers with this hosting website and I have not had an issue until now. There customer service is horrendous, i payed for dedicated support and Its been almost 2 months and I have not heard a response on my ticket. I tried contacting them via twitter, facebook and email and have not heard a response on either. I will be taking my money else where once my server expires.

In 2016/2017 they used to be the best. I’ve been using them for a long time but their current servers are terrible. Lag, choppy connectivity issues and I’ve been waiting for 2 weeks for my ticket to be answered.

Support is incredibly slow been waiting for days with no response, website is slow, and the server itself is even slow. At this point you can go with any other service provider and have a better experience.

Some configuration is locked behind getting in contact with customer support, which will take weeks to get resolved at this rate.