Find another Marketing agency!
Working with Mindshare has been the most expensive and by far the worst partners our company has ever worked with. They didn't provide a comprehensive sales report until we begged for it for 6 months. When it finally arrived, we discovered that we were paying $1055 every time they sold a product for $119. We immediately terminated the collaboration because we had no idea it was going so poorly, and Mindshare hadn't informed us about it at all!
Subsequently, our contacts at Mindshare were fired, so internally, they were well aware that they had delivered a piece of amateur work.
Mindshare insisted on receiving full payment for their lousy work and even threatened to involve lawyers, which we didn't have time to deal with!
Do yourselves and your business a big favor and find another agency.