Really poor customer service. Ordered an item and hoped for it to come by the weekend, paid extra for 1 day delivery. Got an email on Wednesday saying my order is packed and shipped. Didn’t get a... See more
Company replied
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Really poor customer service. Ordered an item and hoped for it to come by the weekend, paid extra for 1 day delivery. Got an email on Wednesday saying my order is packed and shipped. Didn’t get a... See more
Company replied
I have a faulty playmat. I contacted customer service over a month ago on 11th December. They asked to provide pictures and order number which I did. Since then I have heard nothing back. I’ve cha... See more
Company replied
We had ordered a moonie cappuccino bear for my daughters first birthday present. This was a pre order item but the customer service team were brilliant at updating us through out it's progress in ship... See more
Ordered the safari milestone cards. They arrived within expected time frame and are such good quality. They are beautifully boxed and came with an added thankyou card and some sweets! Such a nice adde... See more
Mimibear, find the latest, high quality at reasonably priced products for all things baby related. From Muslins to clothing to Nursery inspo. Free shipping
IP6, Great Blakenham, United Kingdom
Replied to 60% of negative reviews
Typically replies within 24 hours
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Worst experience with this company!
Ordered my item said 48 hour delivery. Didn’t attempt delivery for 3 weeks and then when I missed it once (as they don’t send out a delivery notification time or date!) they returned it to sender and I still haven’t received the item a month later or a refund!
It wasn’t a cheap item and what do they expect you to just wait in everyday for 4 weeks!? Why don’t they send a email telling you a time and date like everyone else? No help when asked where item was just said contact parcel force not their problem. Parcel force said back with company and to deal with them.
Great

Reply from Mimi-Bear
Beautiful little coat/ bag stand for my little one, a really lovely addition to our hallway! Fast delivery and great communication. Would highly recommend Mimi Bear, thanks again x
I ordered the limited edition dinkum doll for my daughters first Christmas & it was delivered so fast & wrapped beautifully. Will definitely be ordering from here again soon.
Thankyou for my Christmas mint to!
Got our moonie bear from this shop in a very reasonable price. Good service and items were sent promptly. Highly recommended
Really pleased with my order, great quality & at a fab price too. I received my order quickly & it had been packaged really well. Excellent customer service, definitely ordering again soon.
Fast delivery and such a sweet little bear! I loved the look of the bear as it’s a little different to other bears, along with the fab little features and that it’s organic! Love!
Ordered item and has never arrived, emailed company and had no reply very disappointed, still trying to contact them

Reply from Mimi-Bear
Bought one of their playmats and it’s fantastic. A great size and very soft for babies learning to move!
Bought the whale swaddle and beanie set, it’s so lovely and soft! Looks beautiful in mini photoshoots and the set is perfect for a newborns.
So many lovely bits that are sold at mimi bear too! Would definitely be ordering again. delivery was fast also.x
I bought from Mimi-Bear my baby first bear. At the time the colour that I wanted was sold out but the service costumer was really helpful and quickly to answer me.
Easy to use website, lovely items in the sale and gorgeous bits to buy
Amazing quality baby Mat.
Our baby settles on this and nowhere else, it’s so comfy and he loves it so much.
Beautiful to look at too. Will definitely purchase more!
Xx
Packaged beautifully, arrived quickly with no issues, will definitely order again!
I am so amazed at the quality of the play mat and the ball pit! Super blown away on quality and design! Both of my sons love lounging on the play mat literally all day and the size was just perfect, not too big, not too small. I lay it on my living room floor for them to lounge all day!
Fabulous selection of items and they are all great quality. We got a moonie bear and it soothes my newborn so quickly - it’s a must have item for me! We also got the cutest photo milestone cards and backdrop. Would definitely recommend ordering.
Slightly dissapointed with the packaging, paying almost £40 for a item id expect it to come boxed, and packed with a little more luxury. Bear just came in a plastic bag. Lovely item though, and pretty fast delivery.
Lovely company, I was well informed the whole time of my order and the parcel came very well packaged with a lovely thank you card and sweets. Great to support a small company!
Really great shop and team! I recently ordered a my little boy a moonie bear from Mimi-Bear. It was easy to navigate their site and checkout. I received updates on the status of my order and it was delivered quickly (and packaged nicely). Would definitely shop with them again in the future!
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