Millets - Newquay Reviews 742

Excellent experience with Millets! The staff were friendly, knowledgeable, and happy to help me find exactly what I needed. There was a great range of outdoor clothing and equipment available, all at competitive prices. The store was well organised, making it easy to browse, and the checkout process was quick and hassle-free. Overall, I was very impressed with the quality of service and products. I’ll definitely be shopping with Millets again and would highly recommend them to anyone looking for outdoor gear.

Many thanks to Rob who helped me find a comfortable pair of walking boots - even if they weren’t the ones he recommended.

Visited Millets Newquay yesterday. We were served by Adrian. He was extremely helpful and friendly. A great experience the personal touch. Thank you.

Rob at the Newquay branch made the experience great because he was attentive, polite, courteous and informative about the product. Rob went above and beyond to meet my needs he was excellent. Well done Rob I will be back soon. Many Thanks

Store has great prices and Rob was extremely helpful will giving constructive and clear advice. Nothing was too much trouble when trying new clothing.
Rob gave great customer support and service. Highly recommend.

Rob was very helpful when we were choosing waterproof walking shoes. He went out of his way to give good advice and was very polite and patient. We both bought the right shoes for us and were very satisfied with our purchase.

Thanks Rob for your help

Excellent service, really friendly, know their stuff, really love my new Merrell's. Will definitely buy from there again. Thanks

Click and collect service very efficient and convenient as I was on holiday and could collect from their branch of Millets. Very helpful staff

Nick was very helpful when I was on the search for walking shoes. Nick was patient, knowledgeable and attentive to my shoe needs.
They have a lot of variety in this shop, not just shoes but clothes and basic outdoor equipment.
Very helpful- thanks so much!

We've been in this store a few times now to get equipment for my children who are in the cadets.
The staff are always incredibly helpful, friendly and take and interest in their squadron and the events they are going to.
It's a pleasure to shop here and despite it not being our local store, we are happy to travel from Helston.

Good service, knowledgeable staff.

Matt and Adrian were very helpful in assisting me on buying what I needed, very informative and friendly. Strongly recommend!

Holly was fantastic. Couldnt ask for anything better.
I am so fussy with my shoes and if they are comfortable. Backwads and forwards she was, all with a smile and such a happy vibe.
Will definatly buy from here again!

Great service
Helpful staff

After having a look around, Matt came and helped me make my decision on what to get. He was great and helped me get all the gear I needed for a winter Canada

We received excellent customer service when buying walking shoes. The assistant was very patient and helpful to my husband when he heard that he had hip and mobility problems.

A UPS package due to be delivered to me went missing. After several unsuccessful calls to their helpline I called Millets as a long shot as they are a UPS access point. I spoke to Matt who was so friendly and he offered to try and track it down. The next morning he managed to find my parcel and called me straight away to let me know. None of that was his responsibilty but he saved the day. He is now a celebrity among my colleagues who followed the saga of the missing parcel and Millets Matt the hero. Cheers Matt.

A huge thank you to Adrian and Matthew at Millets Newquay for their fantastic customer service today. They helped us restock our go-bag with reliable waterproof clothing, a Leatherman multi-tool (complete with tin opener), a portable stove, and several other key items.
While we hope never to need it in an emergency, we now feel much more prepared — and thoroughly enjoyed the friendly atmosphere and helpful advice in-store.

Staff were helpful and knowledgeable and products were reasonably priced and well made.