Ordering was easy, size guide was useful, I just got it wrong! My order arrived exactly on time and was well packaged. I found my coat was too big, but that was my fault. The return process was easy a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We are reaching weather conditions that can suddenly change from sunshine to heavy rain . When dog walking including my military water proof jacket & trousers in my back pack makes a lot of sense !
Ordered Brandit M65 giant jacket, delivered in super quick time, but was too big so have returned and am awaiting second delivery. Easy as can be, and the best company to deal with. Highly recommended... See more
Good quality t-shirt (Russian Navy) for the money. My husband was assigned similar looking t-shirts for work, but they were too short and inferior materials. He was quite happy with the one we ordered... See more
Company details
Information provided by various external sources
Military 1st is a Manchester based online store, specialising in quality outdoor & combat clothing, tactical footwear, camping & bushcraft accessories, along with professional Airsoft gear. Since its establishment in 2009, the store is constantly expanding the range of brands & products offered to meet the high expectations of customers in the UK, Europe & Worldwide. We are proud to provide outdoor & camping enthusiasts, Airsoft & paintball players, as well as hunters & fishermen, with a top class apparel & equipment in affordable prices, along with superb Customer Service & fast delivery (free across the UK).
Military 1st Details
Written by the company
- FREE UK DELIVERY
- Available on all orders regardless of the price and size. We aim to despatch your parcel the same or next working day; you should receive it within 2-4 business days from the day you placed the order.
- PROFESSIONAL CUSTOMER SERVICE
- Our friendly and experienced Customer Service team is always happy to help you with any queries. Our aim is to reply fast giving you all the answers you need ensuring the best possible shopping experience.
Contact info
United Kingdom
- info@military1st.co.uk
- www.military1st.co.uk
4.8
Excellent
74K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not actually in NZ
Not actually in NZ. Shipping from the UK without tracked post. Bunch of muppets.
28 August 2026
Unprompted review
Reply from Military 1st
Dear Customer,
This information is clearly stated on our website.
At checkout, both tracked and untracked delivery services were available, and you knowingly selected the untracked option rather than the tracked service.
It is therefore incorrect to suggest that we dispatched the order without tracking without giving you a choice. The delivery method used was the service selected when the order was placed.
Kind regards,
Military 1st
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Quick and easy transaction
Quick and easy transaction, speedy return for size exchange with no drama, item good quality. would use again.
11 August 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
First rate service first time I've used…
First rate service first time I've used them definitely not the last
20 August 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Arrived very quickly
Arrived very quickly , ordered early morning and delivered next day , goods not checked as its a gift
20 August 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Amazing fast service and great value…
Amazing fast service and great value and diverse range of products
17 August 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Top up notch kit
19 August 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Item arrived late
Was asked for review but was still waiting for it to be delivered. Took ages. When eventually it did arrive it was as advertised no issues
9 August 2026
Reply from Military 1st
Dear Customer,
According to the tracking information, the parcel was delivered on 11/08.
We have also not received any previous contact from you regarding a delivery issue. Please contact our Customer Service team with your order details and they will be happy to investigate this further and assist you.
Kind regards,
Military 1st
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Ordered several items for my sons…
Ordered several items for my sons birthday , fit was perfect , quality perfect ,price perfect , what more can i say ,one happy lad
19 August 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Details on website misleading and then…
Details on website misleading and then shocking customer service afterwards when asking about the product. I am now losing out on money having to return the product
19 August 2026
Reply from Military 1st
Dear Customer,
As confirmed in our previous correspondence, the correct item was sent and it matches the product ordered.
We are therefore unable to agree that the listing was misleading or that an incorrect product was supplied.
Our Customer Service team has already explained this, but we will be happy to clarify any remaining questions.
Kind regards,
Military 1st
Smart and the right fit for the shorts
14 August 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Great experience shopping at Military…
Great experience shopping at Military 1st will definitely buy again & recommend to friends & family.
11 August 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Great service
Great service, top quality old fashioned hard wearing shorts.
Just like the ex WD when I was a young lad!
18 August 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Super fast delivery with quality items
Super fast delivery with quality items. What more could you ask for. Great company with a great service 🌟 🌟🌟🌟🌟
18 August 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Ordered another pair of cargo shorts
Ordered another pair of cargo shorts, my 7th pair, quick delivery, kept up to date from placing the order to receiving them, and a quality pair of shorts as usual, thank you.
18 August 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Good online shopping catalogue
Good online shopping catalogue, easy to order, size guide worked perfectly, very quick delivery
18 August 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
Unique folding feature
Good quality cap with the unique feature to fold into your pocket and still retain shape when worn
Quick delivery
17 August 2026
Reply from Military 1st
Dear Customer,
Thank you so much for your kind words!
We really appreciate you taking the time to share your experience.
We value the positive review and are happy to hear that you enjoyed shopping with us.
Kind regards,
Military 1st
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