Miliboo Reviews 47,517

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Lovely quality chairs for a very reasonable price. As an expat living in Paris, comfortable, stylish and reasonably priced sofas and chairs are hard to find. Lots of beautiful, practical options ava... See more

Company replied

Rated 5 out of 5 stars

Table blanche encore plus belle que sur les photos. Costaud de très bonne qualité. Qui ne se tâche pas (ni fruits rouges, ni le sang, ni le thé) Facile à rallonger ou à réduire même avec un bras ha... See more

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Rated 5 out of 5 stars

Our experience and the service from the Miliboo, Rue Rivoli Paris was excellent. From the time we walked in till the time we received an office chair and 2 chairs in our home, the whole experience w... See more

Company replied

Rated 4 out of 5 stars

I have changes my initial negative review. Miliboo reached out and resolved the issue. I received very good customer service and my sofa was delivered on Thursday. I absolutely love the sofa. Everyone... See more

Company replied

Company details

  1. Furniture Store

About Miliboo

Written by the company

miliboo.com

Une équipe hyper-active

Miliboo.com est le spécialiste du mobilier contemporain sur Internet. Notre ambition ? Proposer au plus grand nombre des meubles design au meilleur prix, conçus pour être faciles à vivre et expédiés en 48h.

Au quotidien, c’est une équipe hyper active, mobilisée pour vous proposer un catalogue sans cesse renouvelé, répondre à vos questions et vous garantir une traçabilité à 100% de chaque meuble Miliboo.

Nos engagements au quotidien

  • Un service client personnalisé à votre écoute, basé au siège de l'entreprise

  • Une traçabilité à 100% de chaque meuble miliboo (numéro de série unique)

  • Des contrôles qualité professionnels réalisés par nos équipes

  • Choix et disponibilité des produits, plus de 90% de nos meubles sont en stock

  • Le meilleur prix pour chaque pièce de mobilier (pas d’intermédiaires, Miliboo maîtrise toute la chaîne : conception, fabrication, expédition de ses meubles).

Découvrez nos nouveautés et promotions !


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4.4

Excellent

TrustScore 4.5 out of 5

48K reviews

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1-star

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Rated 5 out of 5 stars

Perfectly proportioned “pour les petites pièces”

I live in a very small but comfortable Parisian apartment and recently decided to squeeze in a not very small and rather imposing piano. (Musical happiness!) Sadly, my sleeper couch had to go to make room.

I spent ages trawling online and visiting (the obvious) furniture stores, convinced that I would be able to find a small but comfortable couch to fit in my small but comfortable apartment. The demand for small and comfortable must surely be huge and profitable in Paris. But the only things small were not comfortable and the only things comfortable were large and overpriced. I stumbled on Miliboo almost accidentally after walking out of another store just across the street at pretty much the moment I was about to give up.

What a great choice. Not only did they have a small and comfortable couch, but they had them in a large and varying number of styles! The sales guy was super helpful. Although perhaps a teeny bit pushy, and he did promise an extra discount if I ordered that evening which he didn’t actually apply. But… despite that minor niggle… I now have a charmingly small but comfortable sofa, a lovely small but comfortable armchair and a relaxingly small but comfortable foot rest, all comfortably fitting in next to my large but imperative piano. I am exceedingly happy with all my purchases.

12 January 2024
Miliboo logo

Reply from Miliboo

Good morning Justin,

Many thanks for the time you gave us by leaving this more than positive review.
We are delighted that your Miliboo experience brings you complete satisfaction and to know that you were able to find the ideal product to go to your home.

We look forward to seeing you in our showroom for future furnishing projects. Have a great day.

Sincerely,
The Miliboo team

Rated 1 out of 5 stars

Items not yet received- please wait for…

Items not yet received- please wait for survey until they’ve arrived. Please share photo of driver at house if possible as no bell was rung. Can we confirm address please?
And the point remains that a survey doesn’t need to be sent until items received whether it was a missed appointment or other reasons. One cannot review a product that they haven’t yet seen

17 May 2024
Miliboo logo

Reply from Miliboo

Hello,

We're sorry to read your review.

According to the transport tracking it says ‘Customer absent - Delivery not made’, with a photo to prove that the deliveryman was indeed in front of your house.

This is the reason why you were not delivered.

It says that a new appointment has been made for 4 June between 8am and 10am. If you are unable to attend, please contact the carrier to change the appointment.

We remain at your disposal, have a nice day.

Best regards,
The Miliboo team

Translated with DeepL.com (free version)

Rated 5 out of 5 stars
Miliboo logo

Reply from Miliboo

Hello,

Thank you so much for the great rating and for taking the time to post a review.
We are pleased to hear that you are happy with our services. We look forward to seeing you again soon! 🥰

Have a lovely day,
Miliboo Team

Rated 5 out of 5 stars

Super prise en charge.

Super prise en charge.

22 May 2024
Miliboo logo

Reply from Miliboo

Bonjour Marilyn,

Merci beaucoup pour votre retour positif, nous sommes enchantés que votre expérience Miliboo vous apporte entière satisfaction. 🤩

A bientôt dans notre showroom, passez un excellent après-midi.

Cordialement,
L'équipe Miliboo

Rated 1 out of 5 stars

Le produit est different de la photo.

Le produit est different de la photo.

13 May 2024
Miliboo logo

Reply from Miliboo

Bonjour Edouard,

Nous sommes navrés d'apprendre que votre achat est différent de la photo du site et ne manquons pas d'en faire part à nos services compétents.

Notre équipe sélectionne pour vous des clichés au plus proche de la réalité. Néanmoins, la prise de vue, la résolution de l'écran ou la luminosité peuvent influer sur la perception des couleurs, dimensions et matières des articles.

Dans le cas où votre achat n'est pas conforme, nous vous invitons à ouvrir un dossier SAV depuis votre espace client en joignant des photos afin que notre équipe puisse vous apporter un retour adapté.

Nous restons à votre disposition, bonne journée à vous.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

PARFAIT

PARFAIT PARFAIT

6 May 2024
Miliboo logo

Reply from Miliboo

Bonjour,

Merci beaucoup pour votre retour, nous sommes ravis que votre expérience Miliboo vous apporte entière satisfaction. 😊

A très vite sur notre site, passez un excellent après-midi.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

Top du top

Top du top. Table basse comme sur la photo

11 April 2024
Miliboo logo

Reply from Miliboo

Bonjour,

Merci beaucoup pour votre retour, nous sommes enchantés que votre achat vous plaise. 🤩

A très vite sur notre site, excellent après-midi à vous.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

Articles parfaits

Articles parfaits, correspondants aux descriptifs.

3 April 2024
Miliboo logo

Reply from Miliboo

Bonjour Marie,

Merci beaucoup pour votre retour, nous sommes enchantés que vos achats vous plaisent. 🤩

A très vite sur notre site, excellent après-midi à vous.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

Belle Table conforme à la photo …

Belle Table conforme à la photo Délai de livraison respecté

2 April 2024
Miliboo logo

Reply from Miliboo

Bonjour Martine,

Merci beaucoup pour votre retour, nous sommes enchantés que votre expérience Miliboo vous apporte entière satisfaction. 🥰

A bientôt sur notre site, passez une excellente journée.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

Top!

Cool …………..

25 March 2024
Miliboo logo

Reply from Miliboo

Bonjour,

Merci pour votre retour, nous sommes ravis que votre expérience Miliboo vous apporte entière satisfaction. 🥰

Au plaisir de vous retrouver dans notre showroom, passez une très bonne journée.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

Produit conforme à la description

Produit conforme à la description, belles finitions

25 March 2024
Miliboo logo

Reply from Miliboo

Bonjour,

Merci beaucoup pour votre retour, nous sommes ravis que votre achat vous plaise. 🤩

A bientôt sur notre site, très bon après-midi à vous.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

Very good first experience

Delivered in good time, well protected and packaged. Great follow-up of the delivery from the dispatch to the receipt.
Finally, good experience with the delivery man (very nice, on time and professional)
--> A very good first experience with Miliboo

25 March 2024
Miliboo logo

Reply from Miliboo

Hello,

Thank you very much for your positive review. We are delighted that your Miliboo experience has given you complete satisfaction. 🥰

We look forward to seeing you again on our site for new furnishing projects. Have an excellent day.

Best regards,
The Miliboo team

Rated 5 out of 5 stars

Super merci

Super merci

18 March 2024
Miliboo logo

Reply from Miliboo

Bonjour Stéphanie,

Merci beaucoup pour votre retour, nous sommes enchantés que votre expérience Miliboo vous apporte entière satisfaction. 🥰

A bientôt sur notre site, passez une excellente journée.

Cordialement,
L'équipe Miliboo

Rated 1 out of 5 stars

Avoid

Avoid. Both products not as advertised on website. Rug was clearly a second, defective product, as the cut meant the design was asymmetric and nothing like the image on the website. Customer service post sales ignored the photos and feedback, insisting the client pays 114 euros to return the product.
The sofa is white/cream in their marketing but actually very beige in reality. Currently using consumer law to assert my rights but really the products are nothing like advertised and post sales service appalling, obviously.

26 March 2024
Unprompted review
Miliboo logo

Reply from Miliboo


Good morning,

First of all, we would like to thank you for taking the time to send us your feedback and we are sorry to hear that you are not satisfied with our items.

We can see that the after-sales service has taken care to find solutions to your complaint.

We would like to confirm that we have forwarded your comments on the quality of this model to our Quality and Product departments, who have confirmed the conformity of the products.

We remain at your disposal
Miliboo team


Rated 5 out of 5 stars

Produit conforme à la description et à…

Produit conforme à la description et à la photo.

6 March 2024
Miliboo logo

Reply from Miliboo

Bonjour,

Merci beaucoup pour votre retour, nous sommes ravis que votre expérience Miliboo vous apporte entière satisfaction! 😍

A bientôt sur notre site ! Belle journée à vous.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

The delivery guys were super…

The delivery guys were super professional and patient. It was a hard delivery but they did it!!!

21 February 2024
Miliboo logo

Reply from Miliboo

Hello,

Thank you so much for the great rating and for taking the time to post a review. 😊

We are pleased to hear that you are happy with our services. We look forward to seeing you again soon!

Have a lovely day,
Miliboo Team

Rated 5 out of 5 stars

.....

...........

15 February 2024
Miliboo logo

Reply from Miliboo

Bonjour,

Merci beaucoup pour votre retour, nous sommes ravis que votre expérience Miliboo vous apporte entière satisfaction! 😍

A bientôt sur notre site ! Belle journée à vous.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

Très bon service.

Simple, favole, efficace.

9 February 2024
Miliboo logo

Reply from Miliboo

Bonjour,

Merci beaucoup pour votre retour, nous sommes ravis que votre expérience Miliboo vous apporte entière satisfaction! 😍

A bientôt sur notre site ! Belle journée à vous.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

I was able to find right products both…

I was able to find right products both in the display screens and in the display. The sales representative in the store was very helpful and guided me to arrange the right services for the delivery. I am planning to shop further for my furnitures.

29 January 2024
Rated 4 out of 5 stars

We like our new Tabourets

Delivered in good time. Very well packaged and protected, easy assembly with clear instructions.

We like our new "Tabourets"!

23 January 2024
Miliboo logo

Reply from Miliboo

Good morning,

Thank you very much for your feedback, we are delighted that your Miliboo experience brings you complete satisfaction.

Have a nice day and see you soon.

Sincerely,
The Miliboo team

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