Milberg London LLP Reviews 

1,396
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Milberg tracked me down even though I changed my email address and contact number many years later. The process took abit longer however they gave fantastic customer service and the staff were very... See more

Company replied

Rated 5 out of 5 stars

A big thank you to Milberg they did call many times before im sure it was about 4 years ago. She said if you don’t claim money goes back to a circulation. So I made a note of it than I called you have... See more

Company replied

Rated 5 out of 5 stars

My husband filled in original form and felt he hadn't supplied enough information. So to be honest we'd forgotten about it. We were v pleasantly surprised when we recieved a payment. I did send an ema... See more

Company replied

Rated 1 out of 5 stars

SCAM Instagram Advert for DPF Faults Claim I fell for it, put my car reg in and up pops £11-13k then asked for details from me & my email address. Then it says my claim has been accepted but in reali... See more

Company replied

Company details

  1. Law Firm
  2. Lawyer
  3. Legal Services

About Milberg London LLP

Written by the company

Milberg London LLP is a law firm instructed in some of the most significant multiparty cases ever to be heard before the courts in this jurisdiction.

We also have a strong private client practice and are genuinely conflict-free. Our team is well-placed to resolve complex, high value commercial disputes for clients.

We are a close team that love what we do. Using the legal system to try and unpick injustice motivates us all on a daily basis.

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(1,396)

65 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM Instagram Advert for DPF Faults…

SCAM Instagram Advert for DPF Faults Claim I fell for it, put my car reg in and up pops £11-13k then asked for details from me & my email address. Then it says my claim has been accepted but in reality it a waiting list for IF a claim is ever brought forward. So basically it is a data harvesting exercise promising people nice sums of money for their details SCAM SCAM SCAM

14 January 2024
Unprompted review
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Reply from Milberg London LLP

Dear Sue

Thank you for taking the time to leave feedback.

We are a legitimate law firm, regulated by the Solicitors Regulation Authority (“SRA”). You are able to verify this by locating the SRA’s clickable logo in the footer of our webpages (https://milberg.co.uk/). Only regulated law firms can display this logo and the SRA will also notify you if a law firm’s website is verified.

In order for us to check the website you signed up to via an Instagram advertisement is legitimately connected to our Firm, please could you confirm by email which website you were directed to and gave your details to, and if you have any screenshots of the advertisement and/or website, please do send these to us so that we can then investigate the legitimacy of the website and confirm if it is related to our JLR DPF claim.

Further, please do email our dedicated Client Care team at clientcare@milberg.co.uk with the email address that you used to sign up to the JLR DPF claim. If you did sign up with us, this will assist us in locating your claim and we can then better answer any queries you may have. Our clients receive periodic case updates by email, so please do check your spam/junk folders for this.

Finally, we represent many thousands of clients on this specific group litigation claim. Whilst your individual claim may have been added amongst our wider client base, the wider litigation process can be slow-moving. This is the intrinsic nature of group litigation. We estimate claims take 3 to 5 years. All claims are dealt with simultaneously within these group litigation claims. As the litigation progresses, more information will also be revealed regarding the specific vehicles that have been affected by faulty DPF software. Please be assured that we are making progress and believe we will get there in the end!

Kind regards

Milberg London LLP

Rated 5 out of 5 stars

Absolutely excellent from your adviser…

Absolutely excellent from your adviser Anne. Very knowledgable lady had all the information I required to help me through the process. Not just helpful but has a great understanding of my concerns and answers to my questions. Extremely helpful.

1 December 2023
Unprompted review
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Reply from Milberg London LLP

Hi Ron - Thank you for taking the time to leave us your feedback. Our team will be pleased to read you were happy with your experience and we will pass on your positive comments.

Rated 1 out of 5 stars

I've submitted an initial enquiry and…

I've submitted an initial enquiry and keep receiving text messages asking me to complete the sign up process. When I click in the link the page cannot be found. I'm unable to contact anyone regarding this matter. Very frustrating

1 November 2023
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Hi Leon - Please accept our apologies for the technical difficulties you are currently experiencing. Please email clientcare@milberg.co.uk and indicate which claim you are attempting to sign up to, and one of our agents will be on hand to assist you.

It would be helpful if you could also provide screenshots of the error messages you are seeing, so that we can better understand the issue. We will then be in a better position to help you. We look forward to hearing from you.

Milberg London LLP

Rated 5 out of 5 stars

Professionalism

Keeping clients informed

31 October 2023
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Hi Helen - Thank you for the review! As some of our cases are currently the largest claims passing through the legal system, we find our updates are the best way to ensure our clients are fully informed and up to date on the progress of their claims.

Rated 2 out of 5 stars

It’s been nearly 3/4 years I put in my…

It’s been nearly 3/4 years I put in my claim with Mercedes and every couple of months I’m asked for more information to be uploaded, it seems to be an never ending battle

25 October 2023
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Hi Jodie - thank you for getting in touch with us. Yes, unfortunately the litigation process is intrinsically slow, not least because this is the largest group action working its way through the Court system at the moment. We estimate claims take 3 to 5 years. No claimants in the Group Litigation Order have received compensation yet as the central case against Mercedes-Benz is on-going. Please be assured that we are making progress and believe we will get there in the end. Do stick with us!

Rated 5 out of 5 stars

The whole process so far has been…

The whole process so far has been straight forward to follow and use

26 October 2023
Unprompted review
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Reply from Milberg London LLP

Hi William - We appreciate you have recognised how streamlined and straightforward our process is. Thank you! Our team will continue to make the process easy for you whilst representing you in your legal claim. We will continue to keep you updated!

Rated 5 out of 5 stars

A company which is easy to deal with

A company which is easy to deal with. They ask the client exactly which information needs to be sent to them and updates me on the claim.

3 October 2023
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Hi Stan - Thank you for your feedback of your positive experience with our process. We will continue to keep you updated as the claim progresses!

Rated 5 out of 5 stars

Helpful and informative

Helpful and informative.
And very patient!

25 October 2023
Unprompted review
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Reply from Milberg London LLP

Hi Vivien - Thank you so much for sharing your positive experience with us!

Rated 5 out of 5 stars

Emissions Claim

Anne Buckingham was extremely helpful in guiding us how to send the documents she required to process our claims emmision. She was very patient and professional.

19 October 2023
Unprompted review
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Reply from Milberg London LLP

Hi Paul - Thank you, we will pass your review to Anne! We are keen to ensure that all clients feel they can request help or guidance and that they have the confidence that they will receive assistance when needed.

Rated 5 out of 5 stars

GREAT SERVICE KEEPING US UP TO DATE

GREAT SERVICE KEEPING US UP TO DATE
LEANNE WATKINS

18 October 2023
Unprompted review
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Reply from Milberg London LLP

Hi Alan - Thank you for taking the time to leave us your feedback. Leanne and our team will be pleased to read you were happy with your experience and we will pass on your positive comments.

Rated 5 out of 5 stars

Good communication

Good communication, albeit it sounds like it’s a long drawn out process, but you’ve got to be in it to win it. Hopefully I should get a good result. Fingers crossed.

6 October 2023
Unprompted review
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Reply from Milberg London LLP

Hi Stephen - Yes, it is a long process! Thank you for recognising this and taking the time to review. We will continue to keep our clients fully updated on the progress of their claims, so please keep an eye out for our generic updates!

Rated 5 out of 5 stars

Prompt response…

Clear information and a prompt response to my query.

3 October 2023
Unprompted review
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Reply from Milberg London LLP

Hi Eric - Thank you for recognising our hard work and taking the time to leave a positive review!

Rated 5 out of 5 stars

Superb communications with this…

Superb communications with this company. So far I’m impressed

2 October 2023
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Hi Wyn - We appreciate you taking the time to recognise the effectiveness of our periodic updates. Thank you!

Rated 5 out of 5 stars

Very helpful

Very helpful, good communication

2 October 2023
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Hi Paul - We appreciate the positive review!

Rated 5 out of 5 stars

Highly Recommended

I am very happy with the serviced offered and being kept informed with the updates on my case, I would highly recommend Milberg and their service offered

2 October 2023
Unprompted review
Milberg London LLP logo

Reply from Milberg London LLP

Hi Andrew - We are grateful and really appreciate you taking the time to share your experience / feedback with us.

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