Mijn Knuffel Reviews 62

TrustScore 2 out of 5

1.9

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1.9

Poor

TrustScore 2 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 77% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Got exactly what I needed/wanted.

Perfect item, super fast

6 May 2025
Unprompted review
Mijn Knuffel logo

Reply from Mijn Knuffel

Hello,

Thank you very much for your kind feedback 😊

We are truly pleased to hear that the item met exactly your expectations and that you found it perfect for your needs. It’s always a pleasure for us to know that our customers are fully satisfied with both the product and the service.

We’re also very happy that the delivery was fast and smooth, as we always do our best to ensure a quick and reliable experience.

Thank you again for your trust, and we look forward to serving you again soon!

Kind regards,

The Mijn-knuffel.nl Team

Rated 5 out of 5 stars

Oh my god I love it!

Oh my god, a teddybear made in my favourite colour. I am a streamer and was looking for something cute in the background, I LOVE IT!

12 March 2026
Unprompted review
Mijn Knuffel logo

Reply from Mijn Knuffel

Hello Ruby,

Thank you so much for your wonderful feedback 😊

We’re absolutely delighted to hear that your teddy bear fits perfectly into your streaming setup and that you love it!

It means a lot to us that it brings a cute touch to your background.

Enjoy it, and thank you for your trust!

Kind regards,

The Mijn-knuffel.nl Team

Rated 5 out of 5 stars

great customers service

16 November 2025
Unprompted review
Mijn Knuffel logo

Reply from Mijn Knuffel

Hello Maud,

Thank you very much for taking the time to leave such a positive review. We are delighted to hear that you had a great experience with our customer service.

Your satisfaction truly means a lot to the whole team at Mijn-knuffel.nl, and your feedback is greatly appreciated.

Kind regards,
The customer service team
Mijn-knuffel.nl

Rated 1 out of 5 stars

SCAM!!

SCAM!!! Do not use this website!

25 September 2025
Unprompted review
Mijn Knuffel logo

Reply from Mijn Knuffel

Dear Wayne,

We are sincerely sorry to read your message.

Please rest assured that we are a legitimate company and that our goal is to satisfy every customer. If you encountered any issue with your order, we are here to help.

We invite you to contact us directly at contact@mijn-knuffel.nl
, and we will do everything possible to resolve the situation quickly and fairly. Also, you are entitled to a full refund within 14 days of delivery if you are not satisfied.

We remain at your disposal.

Kind regards,
Mijn Knuffel Customer Service

Rated 1 out of 5 stars

my order is still in transit no money…

my order is still in transit no money no ordered item and no ine to contact from china packages come faster avoid this scam shop

3 August 2025
Unprompted review
Mijn Knuffel logo

Reply from Mijn Knuffel

Beste Sebastian,
Wij begrijpen uw frustratie. Volgens onze gegevens is uw bestelling gemarkeerd als geleverd, zoals wij in onze e-mailcorrespondentie hebben vermeld. Als u uw pakket niet hebt ontvangen, neem dan contact met ons op via contact@mijn-knuffel.nl, zodat wij u verder kunnen helpen. Wij staan klaar om u te helpen.

Met vriendelijke groet,
De klantenservice van Mijn Knuffel

Rated 1 out of 5 stars

Client service doesnt response and no…

Client service doesnt response and no answer , please try avoid it

6 August 2025
Unprompted review
Mijn Knuffel logo

Reply from Mijn Knuffel

Beste klant,
Het spijt ons te horen over uw ervaring. Helaas konden we uw contactgegevens niet vinden op basis van deze beoordeling. Neem contact met ons op via contact@mijn-knuffel.nl, zodat we u direct kunnen helpen. We staan klaar om u te helpen!

Met vriendelijke groet,
Het klantenserviceteam van Mijn Knuffel

Rated 1 out of 5 stars

website is really misleading, long delivery time

website is really misleading...it looks like a Dutch page but it is a USA company, delivering from China.
They promise that they will send the package within 72 hours and the maximum delivery time is 15 workdays, but this is not true...a month went by and i havent even recieved a track and trace code, and customer service just giving a general answer nothing specific about my package...

19 December 2023
Unprompted review
Mijn Knuffel logo

Reply from Mijn Knuffel

Dear Réka,

Thank you for your feedback. We sincerely apologize for the delay and the confusion regarding our website and delivery times. We understand how frustrating it can be not to have clear tracking information and timely communication.

We want to resolve this for you as quickly as possible. Please contact us directly at contact@mijn-knuffel.nl with your order details so we can provide specific information about your package and assist you further.

We appreciate your patience and are committed to improving our communication and service.

Kind regards,
Klantenservice Mijn-Knuffel.nl

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