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Mighty Campers Reviews 242

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Evaluating 221 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praised the staff for being helpful, friendly, and professional, contributing to a positive service experience. Many found the campervans to be well-equipped, clean, and reliable, with some even receiving newer models than expected, which enhanced their comfort and overall journey. However, some people were dissatisfied with the facilities, citing issues such as noise during driving, broken or aging interior components, and problems with water systems like empty wiper fluid or inaccessible grey water hoses. There were also mentions of dirty campervans upon pickup, missing equipment, and functional problems with appliances like fridges or stoves. A few customers experienced significant delays during pickup and drop-off, and some found the orientation process rushed and inadequate.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. While some customers reported positive experiences,... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the easy collection and drop-off, with... See more

Quality

Consumers find quality to be ambiguous. While some reviewers praise the good quality of the camper, its... See more

Staff

People report positive experiences with staff, often describing them as friendly, helpful, and professional.... See more

Facilities

Customers consistently note negative experiences with facilities. Many reviewers reported issues such as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good experience, but Mighty is the brand for their oldest campers, so expect lots of noise inside when you're driving (we had to yell at the top of our lungs for the kids to hear us), and broken/age... See more

Company replied

Rated 4 out of 5 stars

1-The check in/check out was efficient 2-Camper drove very well, bit of rattling from the back interior, ie shower doors however managed to tape down the offending issues. 3- Good value for... See more

Company replied

Rated 4 out of 5 stars

Good size camper, great app THL that has lots of great information. Before during & end of trip. The community pantry was awesome to pickup supplies, & then pay it forward with our leftover stuff... See more

Company replied

Rated 4 out of 5 stars

Nothing super flash, just honest, reliable campervans. A bit cheaper, a bit older but does everything it needs to well. The collection and drop-off processes were easy, if a little slow. The staff are... See more

Company replied


Company details

  1. #4 of 6 best companies in Recreational Vehicle Rental Agency

Written by the company

Mighty Campers is here to make holidays possible for everyone; no matter their budget. With a 2WD fleet designed to suit every type of traveller; from compact campers for two people up to spacious 4-berths and even roomier 6-berth campers, perfect for families and groups. Mighty offers flexibility and choice at every budget. In Australia, a great-value 4WD option is also available. At the heart of Mighty’s offering is exceptional value, making it possible for travellers to explore, connect, and create unforgettable memories without breaking the bank. Every vehicle comes with the basics done brilliantly, ensuring reliability, comfort and exceptional value at every turn.


Contact info


3.7

Average

TrustScore 3.5 out of 5

242 reviews

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Rated 1 out of 5 stars

incorrect

Unfortunately, the household battery of the car we rented for a month broke down. They can't help it, because things like this happen. They took care of replacing it, which went perfectly, but by the time they managed to replace the battery, we had to camp at least 5 times in a campsite that we paid for unnecessarily. They promised on the phone that they would refund one day of the rental fee as compensation. When we returned the car, they didn't keep this promise, we didn't receive any refund, and they didn't even respond to our claim for compensation. This is not fair behavior.

8 January 2026
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Reply from Mighty Campers

Thank you for taking the time to share your feedback with us, Zoltán. We regret to hear that your experience with us did not meet your expectations and we would like to sincerely apologise for the inconvenience that you experienced. If you would like us to investigate this further, could you please email our Customer Care team at customer.care@thlonline.com with your booking reference and feedback.

Rated 1 out of 5 stars

Really bad quality motorhome

Really bad quality motorhome. A lot of thins were broken or did’nt work in the vehicle. We wait 2,5 hours to have our motorhome.

16 January 2026
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Reply from Mighty Campers

Hello Mathieu, we are sincerely sorry to hear that certain aspects of your rental experience didn't meet your expectations regarding the vehicle quality and equipment. Our rental fleet includes vehicles from four years old, but we aim for all units, regardless of age, to meet the high standards we strive to uphold. Thank you for sharing your feedback.

Rated 3 out of 5 stars

the pick up and drop off process was…

the pick up and drop off process was hellishly slow
Waiting over an hour at each was not OK wasting time and money.

17 March 2026
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Reply from Mighty Campers

Hi Warren, we appreciate your feedback and are sorry to hear that the wait time at pick-up/drop-off wasn’t as smooth as it should have been. We’re always looking for ways to improve our service and reduce delays, and your input helps us do just that. Thank you for sharing your experience—we hope the rest of your trip went well.

Rated 5 out of 5 stars

EVERYTHING YOU NEED

Reliable - as you would hope for! - van in good condition. Very clean, comfortable, and everything necessary for a few weeks on the road. Third time using Mighty in 4 years and wouldn't hesitate to go back. Highly recommend to others.

17 February 2026
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Reply from Mighty Campers

Hi Roger, it was a pleasure having you back for a third trip! We love hearing about our guests returning time and time again. We look forward to welcoming you back for a fourth! Thanks for your review.

Rated 5 out of 5 stars

Great way to travel Tasmania

This was our first time hiring a motor home (towed a caravan around Australia for 5 years). It was great!
We were given a near new motor home which was lovely and clean.
Easy to drive and even in terrible winds didn't feel to much roll. Great experience and will be doing it again!
Would love some more hooks in the bathroom for towels in a 6 berth MH though.
The bed was a bit hard for my old bones but bought a mattress topper from Kmart the after the first night.
Fridge was a great size and excellent for our family. Really enjoyed our 10days.

15 March 2026
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Reply from Mighty Campers

Hi Alice, we are so happy that you enjoyed your motorhome trip so much! Your feedback is super valuable, and we will be passing that on to our crew. Thank you so much for your review and we look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Best trip of our lives

It was our first time experience renting a Caravan and the pick and drop off process was seamless. Caravan utility during the trip was par excellence.

15 March 2026
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Reply from Mighty Campers

Thank you so much for your review! We are so glad to hear your first motorhome trip was everything you hoped it would be. We hope to see you back again soon.

Rated 5 out of 5 stars

Was a great experience camper…

Was a great experience with the camper we chose perfect for our needs.

13 March 2026
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Reply from Mighty Campers

Thanks for your review David! We are so happy to hear you enjoyed your Mighty camper.

Rated 5 out of 5 stars

Once in a lifetime experience

This is a special experience and the campervan was perfect all around. From pick up, through any drive or campsite in New Zealand all the way to drop off.

Very friendly and professional service and the campervan was just fantastic in terms of facilities and driving experience 👏🏼

12 March 2026
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Reply from Mighty Campers

Oh, this is so good to hear! Thank you for your review. It sounds like you had an amazing trip throughout NZ. We look forward to welcoming you back to Mighty again soon!

Rated 4 out of 5 stars

minor issues but over all hood service

we rented a motorhome to drive from Melbourne to Sydney, everything worked smooth during pick up and return of the vehicle. We realized that the ignition from the stove / oven was not working and some windows were leaking during the rainy / stormy days. But overall it was a nice experience with good service from thl

11 March 2026
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Reply from Mighty Campers

Hi Nicole, thank you so much for your review. We are sorry to hear there were a few hiccups but very glad our crew were able to help you out. We hope to see you again soon!

Rated 5 out of 5 stars

Great camper

Great camper, easy pickup and drop off, amazing way to travel NZ!

11 March 2026
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Reply from Mighty Campers

Thanks for your positive review! We are so happy that your Mighty experience was 5 star!

Rated 5 out of 5 stars

The Motor home is comfortable

The Motor home is comfortable, it was so clean and include all the accesories as a mobil house,

12 September 2025
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Reply from Mighty Campers

Thank you so much for your review! We are so glad to hear you enjoyed your Mighty camper.

Rated 4 out of 5 stars

Honest & reliable campervans

Nothing super flash, just honest, reliable campervans. A bit cheaper, a bit older but does everything it needs to well. The collection and drop-off processes were easy, if a little slow. The staff are helpful, friendly and professional. The Mighty Camper got the three of us where we wanted to go in NZ with a minimum of fuss and in in relative comfort.

16 September 2025
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Reply from Mighty Campers

Thanks Trent! We really appreciate your feedback.

Rated 2 out of 5 stars

Old and leaky vans. Not worth the price

Check in process was slow. This was acknowledged by staff and financially compensated but half the day was wasted waiting for the motorhome.

First night we were supposed to charge the battery up. Only realised the next morning that the battery hadn’t been turned on from its main switch. There were no instructions to do this.

The roof leaked when it rained. And even the day after water just flowed across the floor of the van. The USB ports for charging phones did not work and we had to buy a 12 volt plug in charger. Microwave stopped working at the end of week one. The drainage from the sink repeatedly blocked despite letting no waste down there, and didn’t empty, even on day 1 when we had barely used it. Microwave and fridge door repeatedly swung open whilst driving. Fan heater not working.

On the plus side the motorhome did drive ok - but in my opinion that’s setting the standards low.

We were offered a small amount of money back and to not spoil things at the end of the trip we did accept and move on. But I would never rent one of them again.

8 January 2026
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Reply from Mighty Campers

Thank you for sharing your feedback with us, Samira. We would like to offer our apologies again for the issues you encountered with the vehicle and we understand how disappointing this must have been. We are pleased that you were able to receive compensation from our Queenstown branch on your return in light of this. Thank you again for taking the time to bring these matters to our attention.

Rated 5 out of 5 stars

Tip top trip

Excellent experience to be repeated. Top services provided. Thank you all for the amazing job and amazing staff working with you. Commendable in all aspects

2 January 2026
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Reply from Mighty Campers

Thank you Renato! We are so happy to hear you had a great experience in Christchurch. We look forward to welcoming you back again.

Rated 3 out of 5 stars

Return delays

Pick up was fsst and efficient, and the actual hireage was fine enough.

The return however was pretty ridiculous, park where the parking man told me to, pointed inside to stand at a counter, have a number of staff walk past and say nothing, continue waiting at the counter for 30 minutes, finally someone comes and write down the time, get told to sit and wait, continue waiting for another 45 minutes.

17 November 2025
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Reply from Mighty Campers

Hi Matt, we're glad to hear you enjoyed your trip. We are sorry to hear about your experience in branch at drop-off. This is not the standard we strive for and will continue to review our processes to make this more efficient. Thanks for leaving us a review.

Rated 5 out of 5 stars

Affordable deal

Affordable deal, the staff very professional and kind

8 October 2025
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Reply from Mighty Campers

Great to hear, thanks Michael!

Rated 4 out of 5 stars

Overall a great experience and the…

Overall a great experience and the Camper was awesome. The staff were friendly but the drop back was a bit painful and took a while. 1st world problems. I would use them again for sure.

15 November 2025
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Reply from Mighty Campers

Thanks so much Mark! We are so glad your Mighty roadtrip was awesome! But we do apologise for the extended delay at drop off. We hope to do better upon your next visit. We appreciate your review.

Rated 5 out of 5 stars

Best camper experience

Have used other forms before, but by far Mighty has been the best experience, from customer service to vehicle choice. 100% pleased!

13 October 2025
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Reply from Mighty Campers

This is fabulous to hear! Thank you so much for letting us know!

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