Mifsuds Photographic Reviews 

231
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed by the excellent condition of the products, often finding items described as 'mint' or 'like new' and in perfect working order. Many appreciate the top quality of the items purchased, ranging from camera bodies to lenses, and the wide selection available to meet their needs. The staff consistently receives praise for being incredibly helpful, friendly, and knowledgeable, guiding customers without pressure. People highlight the excellent communication and personalized assistance, whether for purchases, trade-ins, or finding specific accessories. This leads many consumers to confidently recommend the company and express their intent to make future purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the excellent condition of... See more

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the excellent condition of purchased... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a used mint- condition OM System OM1 Mk2 body. Everything has been great. I emailed them to request that the camera could be delivered on a specific day. Mathew arranged to deliver by Ro... See more

Rated 5 out of 5 stars

This shop provides fantastic customer service. The products they sell are fabulous and the knowledge of the staff is second to none. Not my first visit today and it certainly won't be my last. Would... See more

Rated 5 out of 5 stars

On Tuesday 18 February I had the pleasure of buying what I now regard as the Rolls Royce of lenses - a used Canon 17-40mm L USM lens from Matthew Mifsud. To say I am delighted is an understatement; e... See more

Rated 5 out of 5 stars

Just bought very good value Canon R5II used - top notch service including very quickly sorting out a minor issue - comms and customer support excellent.


Company details

  1. Photo Shop

Information provided by various external sources

is an independent family run photographic retailer established in 1954, in the historic fishing town of Brixham, Devon. With over 60 years of trading in the industry we pride ourselves on serving the needs of Amateurs through to Professional photographers, through online ordering, Mail order or in our store. We believe in ourselves, the equipment we sell and enjoy looking after our customers. Over the years we have gained a good reputation in the photographic industry for being competitive on price, all new goods being UK stock, a vast selection of both new and used goods and excellent customer service. We pride ourselves on providing a great level of care and advice to our customers. Customers are always welcome to come into store and try products from our large selection of items stocked from major manufacturers like Canon, Nikon, Fujifilm, Pentax, Sigma, Sony and more, Plus for those travelling to see us the kettle is always on.


Contact info

4.9

Excellent

TrustScore 5 out of 5

231 reviews

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4.9

All reviews

(231)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Speedy response and very helpful advice

Highly satisfied. I called to confirm that my choice of camera bag was of suitable size for my camera and longer lenses. It was in the post within minutes of me ordering it. It arrived the next day.

I also discussed another type of camera I was interested in. Mifsuds, although having this type in stock, recommended an alternative model that they knowingly didn’t stock which better suited my needs.

4 November 2021
Rated 5 out of 5 stars

Five Star Service

I have recently had dealings with this shop, the staff are all friendly and professional. I have no problems recommending Mifsuds.

3 November 2021
Unprompted review
Rated 3 out of 5 stars

Be warned

Purchased a D500 through there ebay shop, received it this morning only to find the sensor has dust marks all over it , tried to phone the shop but like many shop's these days they are hiding behind covid and you can only email them and not actually speak to someone ( they had my number and couldn't even call me back ) , the only option they gave me was to send it back and they would clean it , despite the advert clearly saying that the sensor has been cleaned , when I stated that I really didn't want to go down that line I was told it's that or start a refund with ebay. I had asked if i could get it done locally and send them the invoice but was told that was not an option, so now i have to now pay someone else to clean it !!!! great product but sadly let down by poor customer service

2 November 2021
Unprompted review
Rated 5 out of 5 stars

Buy a new Canon lens

I have just bought a new Canon lens for my camera after having to wait a long time before they were in stock. A fault of Canon and the current situation. They contacted me immediately upon it being available and put the lens to one side for me.
They have given me a lot of good advice in the past, and sorted out various photography problems.

28 October 2021
Unprompted review
Rated 5 out of 5 stars

First timer

Made my first purchase from Mifsuds.
I was on their waiting list for a Canon RF 100 mm Macro lens.
I placed an order and was impressed by their prompt and professional service
I will use them again

26 October 2021
Unprompted review
Rated 5 out of 5 stars

This is my third purchase from Mifsuds

This is my third purchase from Mifsuds. Brilliant service on each occasion. This is my go-to photographic store for all my current and future kit. Helpful staff and exemplary service. Give them a try, you won't be disappointed.

23 October 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Just used Mifsuds to trade in Nikon D750 and a couple zoom lenses Had a very prompt quote and price seemed reasonable so proceeded.
They arranged for DPD to pick up the parcel and got reply confirming the amount and the money transferred to my bank account extremely quickly. Very pleased the the efficiency and speed of the transaction and the attention that gave me Matt Will defiantly use again excemplary service
Mike

20 October 2021
Unprompted review
Rated 5 out of 5 stars

Exemplary advice and service from very…

Exemplary advice and service from very knowledgeable staff, who explained things to me as a relative layman/enthusiast in a straight forward non-salesy way. Actually called in on hols a few months back and advised me to stick with the gear I'd just acquired, spend some time learning, then think of them when buying! So just bought a nice 50mm 1.4 - got it next day.Great service - Thanks

20 October 2021
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE

I have traded with Mifsuds several times over quite a number of years and they have become my preferred photographic dealer. Never had the slightest hint of a problem. Service has always been fast and efficient. Matt is very quick to answer email enquiries

20 October 2021
Unprompted review
Rated 1 out of 5 stars

Very poor customer experience

Sold me a camera on the basis of low shutter count. Checked by 2 people to confirm this. Much higher shutter count on receipt. Totally unhelpful in trying to sort out. Complaint went directly to the person I was complaining about. Reneged on offer of compensation.

1 October 2021
Unprompted review
Rated 5 out of 5 stars

As Good As It Gets

Superb service from a very friendly and professional team who demonstrate a complete mastery and expert knowledge of their products. So refreshing to deal with nice people who have a passion for their business and go the extra mile to satisfy. Highly recommended in every respect.

11 September 2021
Unprompted review
Rated 5 out of 5 stars

I recently bought a Nikon D780

I recently bought a Nikon D780 , described as mint. Good communication with Matt, camera arrived safe and sound.
Exactly as described, very pleased with the whole buying experience.

Highly recommended.

28 August 2021
Unprompted review
Rated 5 out of 5 stars

Best company I've dealt with in a long…

Best company I've dealt with in a long time, nothing was too much trouble , I would have no hesitation in recommending Mifsuds to anyone.
My original order was incompatibility with my camera but Matt was extremely helpful in finding the correct lens .
Very professional and knowledgeable , thanks very much

12 May 2021
Unprompted review
Rated 5 out of 5 stars

I recently had dealings with Mifsuds at…

I recently had dealings with Mifsuds at Brixham Devon.
They have excelled themselves with regard to the efficiency and professionalism in our Part Exchange arrangement and their service was exceptional.

The New Lens arrived today, securely packed with care and attention, and the Lens is exactly as described in Mint condition.

I would recommend Mifsuds to anyone looking for an honest appraisal and common sense approach backed up by exemplary service levels.
Thank you Matt, You should be proud of your service and reputation..

Rob Haynes

7 April 2021
Unprompted review
Rated 5 out of 5 stars

An absolute pleasure to deal with

An absolute pleasure to deal with.
Great communication and customer service from Matt, the owner who kept me informed throughout the whole process. Wouldn't hesitate to deal with again.

25 March 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service from Mifsuds

Excellent service from Mifsuds - I recently upgraded my Fujifilm cameras via them and they went above and beyond to help out. Friendly and knowledgeable staff, good communication. Thoroughly recommend them.

24 March 2021
Unprompted review

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