Exceptional Service delivery and after care customer services. I was helped by Sachin Singh with a return on a keyboard I wanted to exchange for a different product (twice). Couldn’t make up my mind b... See more
Company replied
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See what reviewers are saying
EXCELLENT EXCELLENT EXCELLENT. There’s only good things i can say about this company. I order a moza bundle from them, not only was delivery SAME DAY which already shocked me but they provide con... See more
Company replied
Bought wrong keyboard and they refused to refund it by misleading me, and also refused to even respond to me when reaching out. To create a refund they asked me to take a photo of the product (not pac... See more
Company replied
Amazing Experience. From inquiry to finishing the job, they are amazing. This guy Sachin Singh, helped me from inquiry of the items that I want and making it through the technical team, fantastic. M... See more
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Company details
Written by the company
Microless was established in 2011 to become the largest computer parts, gaming pc parts, and other IT related products e-commerce site in UAE and the GCC. With Microless you can buy online all types of computer parts and peripherals. We offer same or ne...
Contact info
Al Quoz Ind 1, 25A Street, 338269, Dubai, U.A.E.
- +971 4 262 3337
- sales@microless.com
- www.microless.com
Breach of guidelines
Zahra provide all the information…
Zahra provide all the information clearly. The patience is commendable
1 August 2025
Unprompted review
Reply from Microless
Thank you for your kind words! We're happy to hear that Zahra provided clear information and showed great patience. We'll make sure she hears your appreciation!
The sales person very good
The sales person very good, easy to communicate, very fast response.
16 July 2025
Unprompted review
Reply from Microless
Thank you for your feedback!
We're glad to hear that our salesperson was easy to communicate with and responded quickly. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience.
top tier customer service
Spectacular customer service and very responsive!! Special thanks to Sarah for her utmost professionalism and assistance!
1 August 2025
Unprompted review
Reply from Microless
Thank you so much for your kind words and great feedback!
We're thrilled to hear you had a top-tier experience with our team. We'll make sure to pass along your special thanks to Sarah — she’ll be happy to know her support made a difference!
Thanks zahra really appreciate your…
Thanks zahra really appreciate your great support.
30 July 2025
Unprompted review
Reply from Microless
You're very welcome! 😊
We’ll make sure Zahra sees your message—she’ll be happy to know her support made a difference.
Thanks again for choosing us!
Fatima from Microless was very helpful
Fatima from Microless was very helpful
30 July 2025
Unprompted review
Reply from Microless
Thank you for your feedback!
We're glad to hear that Fatima was helpful — we’ll make sure she sees your kind words. If there’s anything else we can assist you with, feel free to reach out anytime!
It is a very bad website because i bought…
It is a very bad website i bought something but i forgot my adress and i didnt get refund or anything.
2 June 2025
Unprompted review
Reply from Microless
Dear Customer,
We’re sorry to hear about your experience. Please contact us at support@microless.com with your order details so we can assist you with your refund and address issues.
Thank you for your patience.
Best regards,
Microless Team
Extremely Disappointed – Wrong Keyboard Received
Dear Microless Team,
I’m extremely disappointed with my recent order.
I purchased the Magic Keyboard with Touch ID and Numeric Keypad for Mac (USB‑C) – US English – Black Keys, but what I received had some keys in Chinese, which is absolutely not what was advertised or expected.
Due to my busy schedule, I don’t have time to deal with returns or waste my energy on correcting your mistake. I was forced to sell the item at less than a third of the original price, resulting in a direct and frustrating loss.
Let me be absolutely clear: this was my first and last time buying from Microless. The lack of accuracy, quality control, and respect for customers’ time is unacceptable.
Please take this as serious feedback, and I hope you improve your processes before causing the same issue for someone else.
Gaetano La Vigna
12 July 2025
Unprompted review
Reply from Microless
Dear Gaetano,
We sincerely apologize for the mistake and the inconvenience it has caused you. Your feedback is very important to us, and we take it seriously.
We are committed to improving our quality control to prevent such issues in the future. Thank you for bringing this to our attention.
Best regards,
Microless Team
By far the worst company I've used
By far the worst company I've used. Ordered a top of the range Dyson air purifier and it never was delivered, waited in for two days, arranged to collect from the store and they sent me to the old address, then travelled to the new store and collected the item. Got the Dyson home, unpacked it and it had been previously used, scratches and a euro power cable. Had to drive the item back to the store as their driver didn't arrive after another two days of waiting at home. Will never use Microless, they should change their name to MicroQuality. Don't use them, all of their items are returned goods that they buy on the cheap and try to pass off as new. I'm out of pocket, avoid 100%.
10 June 2025
Unprompted review
Reply from Microless
Dear Customer,
We sincerely apologize for the inconvenience and frustration caused. Your experience does not reflect the quality and service we aim to deliver. We appreciate your feedback and will work to improve our processes to prevent such issues in the future.
Thank you for sharing your concerns.
Best regards,
Microless Team
Poor Service – Unjust Delay
There has been no proper response to the complaints I’ve raised. Despite making full payment for the product, the shipment has not been released and is still stuck with the seller due to incorrect or incomplete documentation on their part.
To make matters worse, after all these delays caused solely by the seller, I am now being informed that the refund will include deductions — which is completely unjustified and unacceptable.
This experience reflects a serious lack of professionalism and accountability. I am forced to consider escalating this matter through appropriate legal and consumer protection channels if it is not resolved immediately and fairly.
4 June 2025
Unprompted review
Reply from Microless
Dear Customer,
We’re sorry to hear about your experience and truly understand your frustration.
To assist you further and resolve the issue as quickly as possible, we kindly ask you to contact our support team directly at support@microless.com with your order details. Our team will review your case thoroughly and get back to you with a proper resolution.
Thank you for your understanding and patience.
Best regards,
Microless Team
I received a defective product, sent to the repair and never got back.
On August 11, 2023, I purchased a monitor (SAMSUNG 32" ViewFinity S6 QHD).
When I received the monitor, I noticed dead pixels on the screen. I opened a service ticket, and they replaced the matrix and sent the monitor back to me. However, I then noticed that the bottom-left corner was flickering. I recorded a video of the issue and opened a second service ticket, sending the monitor back in again. Despite the video evidence, they claimed they could not find any problem.
To be sure, I tested the setup using another identical monitor I already owned, which showed no flickering at all—confirming the issue was with the repaired monitor.
Since then, I have neither received the monitor back nor been refunded. One month ago, I escalated the case again and received an email stating that I am entitled to a full refund. However, it has now been a month, and I still have not received anything.
I am now planning to escalate the issue to the Dubai Department of Economy and Tourism (DET) – Consumer Rights.
11 August 2024
Unprompted review
Reply from Microless
Dear Customer,
Thank you for your message, and we’re sorry to hear about the inconvenience you’ve experienced.
In order to assist you further and review the case in detail, we kindly request that you provide us with the order number or service ticket reference number related to your monitor purchase.
Once we receive this information, we will promptly look into the matter and provide you with an update as soon as possible.
We appreciate your patience and understanding.
Kind regards,
No issues locally, but shipping abroad is tricky
Bought a laptop in Dubai with self-pickup — everything went smoothly. But when trying to order internationally, the shipping cost seems very high. In some cases, even adding a small item makes the total jump a lot, which doesn’t feel logical.
6 May 2025
Reply from Microless
Dear Customer,
Thank you for your feedback, and we're glad to hear that your local purchase and self-pickup experience went smoothly.
Regarding international shipping, we understand your concerns about the cost. Shipping rates are calculated based on several factors including destination, package weight, dimensions, and courier surcharges, which can sometimes cause noticeable increases — even when a small item is added.
That said, we’re always looking for ways to improve and make shipping more affordable for our international customers.
Kind regards,
DO NOT EVER DEAL WITH THIS DIRTY UGLY…
DO NOT EVER DEAL WITH THIS DIRTY UGLY ONLINE STORE, THEY ARE BASICALLY CROOKS, SENT ME OPEN BOX DT 990 HEADPHONES, USED AND DAMAGED DRIVERS WITH DISTORTED SOUND. LETTING YOU BE EXPOSED IN HERE, HOPE YOU GO BANKRUPT SOON, ONLY LOOSERS DO SHADY BUSINESS.
14 May 2025
Unprompted review
Reply from Microless
Dear Customer,
We’re truly sorry to hear about your experience and sincerely regret that you feel this way.
We take all feedback seriously and do not condone any practice involving open or used items being sold as new. If you received a product that appears to be opened, used, or damaged, we would appreciate the opportunity to investigate and make things right.
Please share your order number and any photos or details regarding the condition of the item received. Our team will review the case thoroughly and get back to you with a resolution as quickly as possible.
We value every customer and are committed to resolving issues fairly and promptly.
Kind regards,
Warranty Is a Scam — Avoid Microless at All Costs
I bought a high-end LG UltraGear 32" 4K OLED monitor from Microless, along with my entire PC build — case, RAM, SSDs, cooler, GPU, PSU. The monitor arrived damaged, and when I contacted them just 6 days later, they refused to help because I didn't report it within 12 hours of delivery. Seriously?
They boast about warranties and customer protection on their website, but when something goes wrong, you're on your own. The so-called "warranty" is nothing but an upsell scam to squeeze more money from you, and when it’s time to honor it, they hide behind fine print.
If you're lucky, your stuff will arrive fine. But if anything breaks — expect to jump through hoops while they deflect blame, delay, and do everything possible to avoid responsibility.
Save yourself the headache. I won’t be buying from them again, and I’ll be reporting this to the manufacturer.
27 April 2025
Unprompted review
Reply from Microless
Dear Customer,
Thank you for sharing your feedback, and we're truly sorry to hear about your recent experience.
We understand how frustrating it must be to receive a damaged product — especially something as important as a high-end monitor — and then feel unsupported during the resolution process. Please accept our sincere apologies for any inconvenience caused.
While our current policy does require damages to be reported within 12 hours of delivery to ensure proper coordination with shipping carriers, we recognize that this may not always be practical, especially with larger or more complex orders. We are actively reviewing how we can better support our customers in such cases moving forward.
We would still like to review your case in more detail to see if there is anything we can do at this stage. If you could kindly share your order number and any related photos or documentation, we will re-evaluate the situation and escalate it internally for further assessment.
We genuinely appreciate your feedback, as it helps us improve our processes and better serve our customers in the future.
Kind regards,
Slow Service: Broken TV and Lengthy Refund.
I ordered a TV, and it arrived broken. It took them four days to pick up the damaged TV, even though they had promised to do it on the same day or at most the next day. Then, it took another six days for them to get a new one ready to send. However, as soon as they took the broken TV, I realized I didn't want to wait for a replacement anymore and asked for a refund instead. I even had to ask them a second time to process the refund.
Eventually, I did get my money back. But the entire process, from ordering to getting the refund, took a frustrating three and a half weeks. This is a huge difference compared to the 'yellow' store, which delivers everything the very next day. I will definitely not use this slow service again, and I'll advise my friends to avoid it too.
The only good thing I can say is that their customer support was polite. And of course, I'm happy they finally took the broken TV back and gave me my money back. But I simply don't have that much time to waste.
22 April 2025
Unprompted review
Reply from Microless
Dear Customer,
Thank you for taking the time to share your experience. We're truly sorry to hear about the delays and frustration you faced throughout the process, and we completely understand how disappointing and inconvenient this must have been for you.
While we're glad to hear that our customer support team was polite and that your refund was eventually processed, we regret that the overall experience did not meet your expectations — especially when compared to other retailers. Delays in pickup and replacement are not what we aim for, and your feedback highlights areas where we clearly need to improve.
We sincerely apologize for the time and effort this situation required on your part. Please rest assured that your comments have been shared with the relevant teams to help us review and enhance our fulfillment and return processes moving forward.
We appreciate your honesty and hope to have the opportunity to serve you better in the future.
Kind regards,
Horrible warranty service
Expensive ACER predator laptop started losing power on its own only 4 months after the purchase.
Supposedly there is warranty so I sent it back. They said it will take 1-18 working days which may translate to a month. I cannot live without a laptop for 1 month and it is not even my fault.
The worst part is they are rigid on never giving any update or feedback before the 18 working days are done. You have to wait it is non negotiable and they claim they have no way to contact the service team.
I called 6 times and every time they promise I will get a callback from the service team or a manager and they never do call back.
Childish and disrespectful.
I want to get my laptop back to fix it on my own expense and I cannot do that. I am forced to wait and they refuse to get any update or expedite the process.
Horrible serivce! by any standard and certainly by dubai standards. I recommend buying a laptop anywhere else
16 April 2025
Unprompted review
Reply from Microless
We're truly sorry to hear about your experience and fully understand your frustration. We sincerely apologize for the inconvenience caused by the delay and lack of communication during the repair process.
While the 1–18 working day timeframe is based on the policy provided by the manufacturer’s authorized service center, we agree that timely updates and clearer communication are important. Your feedback has been noted and will be shared with the concerned departments to help improve our service.
If you'd like us to check the latest status of your repair or assist you further, please share your case or reference number. We're here to help and ensure this is resolved as smoothly as possible.
scam
really trash, prices are 7x they are scammers they should get shut down in my country, this type of filthy companies should not exist with these over exaggerated prices.
23 April 2025
Unprompted review
Reply from Microless
We’re sorry to hear you feel this way. Our pricing reflects regional availability, import duties, warranty coverage, and after-sales service, which can vary by country. We always aim to offer competitive pricing and transparent service. If you have a specific concern or product you’d like to discuss, we’re here to help.
Microless scam
Microless tried to make me pay additional package fee after confirming an order.
11 April 2025
Unprompted review
Reply from Microless
We're sorry to hear about your experience. At Microless, we strive for full transparency during the checkout process. Any additional fees—such as packaging, shipping, or customs—are either shown at checkout or communicated if they arise afterward. In some cases, what may appear as an additional charge could also be due to currency conversion differences or international transaction fees applied by your bank or payment provider.
If you can share your order number, we’ll be happy to look into it and clarify everything for you.
Slightly delayed but overall Delivered Quality Service
Ordered a PC case from Microless that unfortunately arrived with a damaged tempered glass panel, likely during shipping. It was impossible to detect without opening the box so this wasn't Microless fault. After raising the issue, it took a bit of time to resolve, but I really appreciate that they followed through and sent me a replacement glass.
Microless continues to be one of the best PC component (and more) suppliers in the Middle East, and I'm glad to see they have someone on their team who puts customers first and personally ensures issues are resolved.
I'd like to personally thank Areej, the Microless representative, for going above and beyond in helping me resolve the ticket. He sent me regular updates and demonstrated outstanding communication, professionalism, and genuine care throughout the process. His support made all the difference, and it’s clear that Microless values its customers.
That level of service goes a long way, and I’ll definitely be ordering from them again.
5 April 2025
Reply from Microless
Thank you so much for your kind and thoughtful message. We truly appreciate you taking the time to share your experience. While we’re sorry the case arrived with a damaged panel, we’re glad we could make it right for you in the end.
Your recognition means a lot to us, and I’ll be sure to pass along your appreciation to Areej — we’re proud to have him on the team! At Microless, we always strive to ensure our customers are looked after, and it's great to hear that our efforts made a difference.
We look forward to serving you again soon. If you ever need anything, don’t hesitate to reach out.
Warm regards,
Microless Team
Crooks who wont return your money or purchased item
Ordered an original dyson in uae, they sent me one with a south african plug, then refused return saying that they are not obliged to mention what plug type they are selling even if it's inconvenient for the customer.
Absolute crook show, completely ignoring my emails and never return the item nor the amount I paid for it. Escalating with consumer protection. Disaster of an experience from buying gift for christmas to having money stolen...,
4 April 2025
Unprompted review
Reply from Microless
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience and frustration you've experienced.
We understand your disappointment, especially when purchasing a product as a gift. Please note that while some products may come with different plug types depending on the region of origin, we strive to include all available product details on the website. However, we regret that this information may not have met your expectations in this case.
Kindly share your order number and any supporting details or photos so we can investigate this matter further and do our best to assist you. We value your feedback and take such concerns seriously, and we’d like the opportunity to resolve this appropriately.
Thank you for your patience, and we look forward to hearing from you soon.
Best regards,
Microless Support Team
There is a choice and the marketplace…
There is a choice and the marketplace is saving me a lot of effort. I am not very much happy about the delivery time though. It think that 1-2 delivery days should be a standard and everything that takes longer is another story. But other than that, the marketplace is functioning very well and prices are rather fair. The order was packed well and I received it in a safe manner. well don, microless
17 March 2025
Unprompted review
Reply from Microless
Thank you for your valuable feedback! We're glad to hear that our marketplace has been convenient for you and that you’re satisfied with the pricing and packaging.
We apologize for any inconvenience caused by the delivery time. We continuously strive to improve our shipping process, and your feedback helps us enhance our service. We appreciate your support and will take your suggestion into consideration.
If you need any further assistance, feel free to reach out. We look forward to serving you again!
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