Melon + Starfish Reviews 250

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I'm always a bit hesitant when ordering from sites I haven't ordered off before but melon & starfish is amazing. Super speedy delivery, items are perfect and they also included a lovely wee surprise e... See more

Company replied

Rated 5 out of 5 stars

Melon + Starfish never do me wrong. Delivery is quick, products are packaged well with care and the samples are a welcome bonus to try new things. I shop regularly and find the website easy to use. Ma... See more

Company replied

Rated 3 out of 5 stars

The prThe price of the product is good but in the shipping charges they did not include the import taxes from England to Italy, so I had to pay customs the taxes plus duties which were almost as much... See more

Rated 5 out of 5 stars

This was my first time shopping with Melon and Starfish, but it definitely won't be my last! Firstly, customer service was fantastic; I had quite a few pre order questions and they were answered quick... See more

Company replied

Company details

  1. Cosmetics Store
  2. Beauty Supply Store
  3. Health and Beauty Shop
  4. Skin Care Clinic

Written by the company

Start your K-beauty skincare journey with us today at Melon & Starfish! FREE Shipping for £30+ U.K orders.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

250 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Brilliant site!

My order came on time and really well packaged. As this is my first time ordering from Melon & Starfish I was surprised by the extremely wide range of products they have to offer!! The website is easy to use and I can’t wait to try some more out in my next order.

9 April 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Great selection of produts, really good service.

Great selection of products. Each product includes a detailed description (including ingredients, how to use, etc). Fast delivery, great free samples. I will definetly buy here again.

8 April 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Excellent service

Very fast delivery & very appreciative of the free samples provided with my order :)

8 April 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Products came on time and as ordered

Products came on time and as ordered. And got some cute few samples too!

6 April 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Fantastic service

Great communication and fast delivery.

4 April 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Brilliant service

Delivery was shipped and arrived quickly. Products came in perfect condition. No faults at all!

The only potential improvement would be to add even more K-Beauty brands to choose from!

4 April 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Excellent experience

Excellent experience! I have been searching for a online shop that sold a good range of Korean skincare product as I wanted to try quite a few brands and Melon and Starfish had them all! I found the website easy to navigate and the prices were competitive. Ordered on a Thursday and had the delivery by Saturday- great and efficient service plus they send you a few samples which is always a nice touch!

27 March 2021
Unprompted review
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Brilliant Products and Fast Delivery

Great website and a really nice selection of stock all at great prices. The delivery way super fast, came in 2 days with standard delivery, nicely packaged and provided plenty of tracking updates, would definitely reccomend!

10 March 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Brilliant company

Brilliant company, quick delivery and free samples. I always recommend this to my friends.

6 March 2021
Unprompted review
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Fast delivery and products are as…

Fast delivery and products are as described. Would continue to purchase things from Korea through them.

4 March 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Great experience

Quick shipping and the item is as described, thank you very much!

16 February 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Professional e-commerce

Professional e-commerce, good quality products at competitive pricing. Speedy communications and fast delivery with eco packaging and small boxes to prevent product movement and unnecessary waste/cost for delivery. Multiple payment options including PayPal which is always my prefered choice. I would order from them next time I need to stock up and recommend them to friends.

15 February 2021
Unprompted review
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Great and speedy!

14 February 2021
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Reply from Melon + Starfish

Hi, thank you so much for your review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Useful little shop

So glad I found this website!
Friendly prices, fantastic service and fast shipping!
Not many brands/products available yet but hopefully will expand in the future.

14 February 2021
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Reply from Melon + Starfish

Thank you so much for the review and we're glad to hear that you enjoyed the shopping experience with us! If there're any brands/products you're interested, and we have not yet stocked them, please do feel free to drop us a message at hello@melonandstarfish.com. We are always welcome suggestions! :)

Rated 5 out of 5 stars

Went the extra mile!

Great selection at reasonable prices. Arrived promptly and nicely packed, with some samples included that were relevant to my skin concerns. This was lovely to see as it showed they went the extra mile to think about what I’d purchased and I really appreciate that. Will be purchasing again. Highly recommend.

13 February 2021
Unprompted review
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Would buy again!

9 February 2021
Melon + Starfish logo

Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Great selection of K-Beauty products…

Great selection of K-Beauty products and extremely fast (and free) delivery. They have products for every wallet, but especially when they had sales on, I had the chance to grab some lovely items on brilliant prices too! Site very easy to navigate, with many brands available and all the product info I need. I already placed my second order and will be returning for sure ;)

7 February 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

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