Melon + Starfish Reviews 245

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I'm always a bit hesitant when ordering from sites I haven't ordered off before but melon & starfish is amazing. Super speedy delivery, items are perfect and they also included a lovely wee surprise e... See more

Company replied

Rated 5 out of 5 stars

First time order. Item ordered genuine. Arrived on time. No issues. Would order again. Recommend.

Rated 3 out of 5 stars

The prThe price of the product is good but in the shipping charges they did not include the import taxes from England to Italy, so I had to pay customs the taxes plus duties which were almost as much... See more

Rated 5 out of 5 stars

Melon & Starfish very quickly and correctly shipped my order and kindly gave a free sample. Their website interface is easy to use and particularly like how it says a product is out of stock before ha... See more

Company replied

Company details

  1. Cosmetics Store
  2. Beauty Supply Store
  3. Health and Beauty Shop
  4. Skin Care Clinic

Written by the company

Start your K-beauty skincare journey with us today at Melon & Starfish! FREE Shipping for £30+ U.K orders.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

245 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fast delivery

Fast delivery
Great selection of hello bubble products rare in UK

26 December 2023
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Reply from Melon + Starfish

We really appreciate you sharing this—thank you!

Rated 5 out of 5 stars

Soo fast and great service!!

Soo fast!!! and the products were packaged really well. I loved the presentation when you first open the box, and it just looks like someone took care to pack. Would definitely be ordering again for my skincare stuff!

28 December 2023
Unprompted review
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Reply from Melon + Starfish

Thank you so much! We really appreciate your kind words.

Rated 5 out of 5 stars

So happy I found you!

Always fast delivery and arrives beautifully wrapped. Every product is a winner and quick correspondence if I have a question to ask. Thanks Melon and Starfish, so happy to have found you!

12 December 2023
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Reply from Melon + Starfish

We really appreciate you sharing this. Thank you!

Rated 5 out of 5 stars

Amazing

I am really impressed with beautiful packaging and cute little samples, totally haven’t expected any of this😊 will definitely be ordering from you again!!! Amazing!

1 December 2023
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Reply from Melon + Starfish

Thank you! Hearing this is incredibly motivating and very much appreciated.

Rated 5 out of 5 stars

good experience

17 November 2023
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Reply from Melon + Starfish

Thanks a lot for the positive feedback! We’re so glad you had a great experience.

Rated 5 out of 5 stars

Quick delivery

Fab, product arrived in 3 days.

10 November 2023
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Reply from Melon + Starfish

Thanks a lot for the positive feedback! We’re so glad you had a great experience.

Rated 5 out of 5 stars

Great

Amazing delivery and products

4 November 2023
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Reply from Melon + Starfish

Thanks a lot for the positive feedback! We’re so glad you had a great experience.

Rated 5 out of 5 stars

Highly recommended

Another favourite place to get my korean skin care, the delivery was so fast & all packed nicely

1 November 2023
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Reply from Melon + Starfish

We’re really grateful for your feedback. Thanks so much for the encouragement!

Rated 5 out of 5 stars

Happy with my purchase!!

Happy with my purchase!!
I received all the products very quickly and such good quality x
Thank you so much <3

3 November 2023
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Reply from Melon + Starfish

Thank you! We’re happy to hear this and grateful for your support.

Rated 5 out of 5 stars

Great company to order Korean skincare from.

Great company to order Korean skincare from. My order was packed safely and arrived intact. Got the order within the indicated time frame. A wide variety of products to choose from and I like how the website provides detailed information on what they are intented for. Good pricing and was able to find a discount for money off. Overall, I had a good experience.Thank you once again!

18 October 2023
Unprompted review
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Reply from Melon + Starfish

Thank you! We’re happy to hear this and grateful for your support.

Rated 5 out of 5 stars

Great experience, would definitely purchase again

Lovely, quality products, beautiful and secure packaging (plastic free!) and very quick delivery. I ordered some Rom&nd jelly/syrup nail polishes and would definitely recommend.

6 October 2023
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Reply from Melon + Starfish

We really appreciate you sharing this—thank you!

Rated 5 out of 5 stars

Speedy delivery great products

Quick delivery, great communication with online team and great products

1 October 2023
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Reply from Melon + Starfish

Thanks a lot for the positive feedback! We’re so glad you had a great experience.

Rated 5 out of 5 stars

Day after delivery

Day after delivery. Good prices and I think they have the best out of k beauty. Also the devilery packaging was so cute. Really pleased with the quality of my purchase

10 September 2023
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Reply from Melon + Starfish

Thanks a lot for the positive feedback! We’re so glad you had a great experience.

Rated 4 out of 5 stars

Received incorrect item but they fixed it super quick!

Products turned up quickly. Unfortunately one of the items I was sent was incorrect but their team responded quickly to my email and arranged my return and replacement straight away. Would definitely use them again. Thanks!

31 August 2023
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Reply from Melon + Starfish

We’re really grateful for your feedback. Thanks so much for the encouragement!

Rated 5 out of 5 stars

Great

Great products, quick delivery, free samples. What's not to love?

30 August 2023
Unprompted review
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Reply from Melon + Starfish

Thank you! We’re happy to hear this and grateful for your support.

Rated 5 out of 5 stars

Great priced product

Great priced product. Quick delivery and a small freebie 😍

24 August 2023
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Reply from Melon + Starfish

Thank you! We’re happy to hear this and grateful for your support.

Rated 5 out of 5 stars

I love this company

I love this company. I always buy my suncream from here because it's one of the only places you can get hold of some Korean skincare in the UK. Good prices, fast delivery, a can collect points, really cute packaging, and always get free samples (sometimes full products).

1 August 2023

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