Meineke Car Care Reviews 

This is the worst place you can ever bring your car. I have to keep bringing my car back because they messed up.
I will not be bringing my car back because of what they do is they mess up your car and then charge you again for fixing it. this is surely a Scam Auto, Mechanic, Scam.

I wish I could do zero stars. And it’s not even the service that I’m reviewing because I never got the chance to get anything done. I made an appointment Friday afternoon for Saturday morning at 8. I got the confirmation email and text right away. I make it to my appointment a few minutes early only to find a note on the door that said were closed today. Not an email, not a text or call. A note on the door. I drove 30 minutes from Dallas to get there and never received any notification whatsoever ever. And it wasn’t just me. There were 2 other people there waiting as well. Never going back to that location.

I’ve now had two disappointing alignment experiences at this Meineke location.

Most recently, I brought my 2021 Chevy Silverado Trail Boss in for a wheel alignment after installing a ReadyLIFT 69-3920 lift kit and 35-inch tires. I was told they couldn’t get the caster into specification because they had “maxed out” the adjustments. I paid $150 for the alignment anyway, but the truck now wanders and sways while driving, which it did not do before the alignment.

I also asked for a clear copy of the alignment measurements but was told they couldn’t provide one. If a shop is unable to complete an alignment on a modified vehicle, that should be communicated before charging the customer, and I would have appreciated being referred to a shop that specializes in lifted trucks.

This isn’t my first alignment issue here. I previously had my 1985 Camaro aligned at this location, and when I got it back, the steering wheel wasn’t even centered. After two poor alignment experiences on two different vehicles, I no longer have confidence in this shop’s alignment services.

I’m now paying another shop that specializes in lifted trucks to inspect my Silverado and perform another alignment. Based on my experiences, I cannot recommend this location for wheel alignments.

Emilio the manager and his team were really great! The customer service that was provided by Emilio was professional and attentive. The diagnostics that were done, even for just an oil change, were so informative and detailed. The waiting area was very clean, with complimentary coffee and bottled water!! And to top off this visit, they had an incredible coupon that saved me $50.00 from my usual oil change! Great place and great service!!
Highly Recommend!! Great job Emilio…

Cynthia provided exceptional customer service. Not only is she fast at processing your order, but also she is an excellent listener. I've come to this location several times this year, and if there's any problem with my car, I will never consider going somewhere else. This is my priority location (Meineke Car Service on Sahara and Durango). Thank you, Cynthia, for your excellent service.

The guy who works the front counter was not pleasant to deal with from the moment I stepped in the door. I was about to turn around and just walked out, but I really needed it to address an issue with my brakes. I truly wish I would’ve just walked out that door. After waiting around for a while, they brought to my attention thousands of dollars that needed Repair right down to a radiator cap. I then went and got a second opinion from the Toyota dealership and they could find none of those issues including the worn out radiator cap. They were about to charge me several thousand dollars. I couldn’t believe it.Please don’t let the five star reviews fool you. Dig deeper. There are plenty of one star reviews warning you of this exact same situation I had. It should be a crime and treated like one. I believe they pray on people who don’t know anything about cars. Don’t send your mother. Don’t send your grandparents. Don’t send anyone. I’ve been to two locations. The one in Beaverton is what I’m referencing to now and then the one in Tigard, a couple nice gentlemen working at Tigard location but again gave me a different recommendation on what the first one gave me of what was wrong with my car.

Just left the place of business, we checked in, the gentleman sad it wouldn't take long......we sat and watched thru the windows of the garage area while the mechanics stood around just talking. We're 3 hours away from home and probably would be home by now but we sat there and waited, and waited, the only guy we seen actually working was the blonde dude with long hair. When we gave up, the black dude came out and wasn't to helpful and actually kinda rude by sucking his teeth in that manner, we got our keys back and decided to head on home to friendly service, we walked out, seen the sign on the autoparts store next door because their sign said batteries and free installation, so we asked there, they told they stopped doing installations. We turned around and the black guy that was rude had followed us over and told them not to help us, by that time the engine cut off, the auto parts store guy came out and jumped us off.
We didn't appreciate the dude following us and we didn't appreciate the sucking of his teeth in a smart a** answering ways. Will not be back and I will tell family and friends that live in the area not to go there.
The whole incident could have been handled quickly and with better attitudes
Thank you

It took an hour and 10 minutes for an oil change. The guy at the front desk is giving me promises that it will pull out any minute I'm waiting here for almost 15 mins already.

i have been a loyal customer for almost 10years brought all my cars here even recommended many ppl to come here never had any issues till now the new management is very rude and very unprofessional i came in for an oil change tires to b put on and an inspection i made an appointment for 9am and dropped the car off at 8:40am and didn’t get my car back till 1:30pm when i have had the same service in the past i waited no longer than 2 hours when i asked why it was taking so long they informed me that they were short staffed and were working on other vehicles other than mine bc i dropped it off they assumed i was picking it up at the end of the day even tho i had made an appointment. i also asked for a quote when i called and made the appointment and was told they couldn’t give me one until the car was there i have never had and issue getting a quote until now i will not b returning and have told numerous other people that i know that go there to not return i highly recommend not using them for anything

Always hear about car companies trying to maximize their opportunity. To charge for things you do not need. Not at this store. The most thorough and clear advice on care care. What needs to be handled with expertise and clarity. They ONLY handle what is needed and have never once tried to sell something that is NOT needed. My new hometown Auto Mechanic. Hands down the best.

Neal took such good care of me and my tire issue! Thank you we for perfect customer service!

311 Jarvis Ct
(618) 667-7202

Had an appointment at 7:30 a.m. the manager was late and opened the store at 7:45 a.m. She called the mechanic and told him that he was going to have to stop not showing up for work.
At 8:15 a.m. I asked for my keys that I was canceling the appointment. She then said that where she lived had had a power outage which made her late. Then she said that the mechanic lived in the same area which is why he was not there. Her exchange with the mechanic on the phone told me that the brake job was probably not going to begin until at least 9:00 a.m.
I will not be going back to this location for any kind of service for my vehicle.

Great, fast, friendly service!

Said it was one part and ended up being another issue and they were gonna way overcharge to do the work and my car was still gonna have the same issue

Scheduled an appointment that the website said I could do. Get there and the guys we can’t actually do that time but we can work you in quick. I say fine, corporate website, could just be a system thing they can’t control. Wait over 2 hours for an oil change and inspection. They say it fails inspection. I’m not so sure and ask for my car back to take it somewhere else. Manager implies that he can’t give it back to me until the repairs are done. I get upset and tell him to give me my car back now. He gets defensive, ask why I’m getting angry. I tell him that he implied that I wasn’t getting my car back and he said that sounded stupid and to get my piece of shit of his garage.

Hi my name is Ronald Castro and I just visited the store here in Port Richey Nick was the tech he was very helpful very honest. They a very friendly it's a very nice shop brand new and I will definitely be taking my car back there again to have work done and we'll be recommending other people to go there too

The whole team has been such a great with getting my transmission replaced in my ford explorer and helping me through the warranty process.

New Freedom Location needs to do better. 2nd time in two weeks we have dropped a car off at 8am, Appointment was scheduled both times and no update, no service was completed. Went to the store and car still sitting in the same place as I dropped it off. Manager tells lies (does not look good for him, since I hear he is new). DO NOTGO HERE, UNLESS YOU PLAN TO LEAVE YOUR CAR FOR DAYS FOR A SIMPLE OIL CHANGE OR STATE INSPECTION (AT LOCATION FOR SURE)

I went to the meineke on tropicana in las vegas. Had them put on 4 calipers that I had powder coated red. They installed the calipers.

They left the bolts loose on the calipers. One of the bolts fell out. The caliper is damaged and it damaged my wheel. Each of the other calipers had a bolt in them that was hand tight.

I returned to meineke about the damage and have been given every excuse in the book and zero action. Since been back 4 different occasions and not one thing the manager has said each time I went there has happened.. do not go to this place, extremely negligent and incompetence from mechanics on up.

They should be ashamed of them selves especially considering these people charge like $225 and hour labor for thos kind of negligence and incompetence.

Looks like I have to fix the damage myself and just sue them in court for restitution after them giving me nothing but excuses and a runaround. Learn from my lesson. Do not use this horrible company... they don't stand behind their incompetent work

Technicians got me in on time, did a great job on my brakes and got me safely on the road. I'd go back in a heartbeat!