I bought an upgrade of OWC memory from MegaMac in August 2025, they were the best price around and the delivery was super duper speedy and as I was having trouble fitting it (it is not easy on my com... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered from MegaMac a few years ago and only recently had an issue with the product I bought. I emailed to see if the issue could be resolved and despite the fault not being covered under warranty,... See more
Company replied
Brilliant! I purchased the new Nomad IPhone Air leather back that was on back order with Nomad, Sandra from customer services let me know straight away and then continually updated me on progress! Gre... See more
Company replied
I ordered the product that I wanted, which was dispatched promptly arrive safely and was very well packaged. Unfortunately, it was a faulty item, but the customer service I received was very go... See more
Company replied
Company details
Written by the company
Based in London but globally focused, MegaMac is a platform where technology, fashion and creativity intersect. We feature rigorously curated brands, from established industry leaders to fresh, up-and-coming innovators. Every product earns its place through uncompromising quality, design, and purpose. MegaMac is privately owned, giving us total freedom to be quick, creative, opinionated, and true to our vision. Our founder is hands-on and leads daily operations with deep care and high standards. This isn’t a store. It’s a point of view. Welcome to MegaMac.
Contact info
42-46 Princelet Street, E1 5LP, London, United Kingdom
- store@megamac.com
- www.megamac.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing customer service
Amazing customer service. I interacted with Patrycja and she was very prompt and effective in her workings.
27 September 2023
Unprompted review
Reply from MegaMac
Hi Sunit,
Thank you for the review!
We are glad you had such a positive experience with us.
We hope you shop with Megamac again soon!
THE Business for All Things Apple Tech
Discovered Megamac just over a year ago; by accident. What a find! It’s now my go-to place for anything Apple, iPhone and Nomad and other quality brands. I’ve just come back and got a new Nomad case for my iPhone 15 Pro. Interestingly, whilst Megamac had a good range of stock (immediately available as well as to pre-order) I did a quick look-around to check out the competition: and they had none. Anyway, I placed the order and lo-an-behold the case arrived, double-quick within a couple of days - ahead of time. I will also say that in the event you have any issue: this business has real people who very quickly reply by telephone and/or email. I had a minor manufacturing issue with a previous item and the Megamac fairy had it fixed almost instantaneously. If you’re after a great range of quality accessories at great prices coupled with tremendous after-sales service: you really can’t get better than here. Highly recommend.
15 September 2023
Unprompted review
Reply from MegaMac
Hi Kenneth,
Thank you for the review!
We are glad you had such a positive experience with us.
We hope you shop with Megamac again soon!
Excellent service
Megamac has a great customer service, Patrycja's directions were very useful and helped me to return a faulty battery and get a replacement one. I have purchased at Megamac in other occasions and they never dissapoint. Many thanks.
3 September 2023
Reply from MegaMac
Hi Mariano,
We are glad to hear that you enjoyed our Megamac service! We really appreciate the review.
We hope you shop with us again soon!
Quick delivery
Quick delivery, product as described and a short help video explaining that the mechanism for attaching the particular watchstrap ordered was different from Apple's standard.
12 August 2023
Reply from MegaMac
Hi Alex,
Thank you for the review!
We are glad you had such a positive experience with us.
We hope you shop with Megamac again soon!
Megamac super customer service
Once again I have had dealings with Patrycja at Megamac, as before super helpful and quick to respond to questions. A great company to deal with, especially for things Mac.
8 August 2023
Unprompted review
Reply from MegaMac
Hi Peter,
We are glad to hear that you enjoyed our Megamac service! We really appreciate the review.
We hope you shop with us again soon!
Great product & excellent service
Great product. Simple transaction. Quick delivery. Great service. Recommended
3 August 2023
Reply from MegaMac
Hi there,
Thank you for the review!
We're happy to hear that you enjoyed our products and service!
We hope that you shop with us again :)
Very happy with the strap but didn’t…
Very happy with the strap but didn’t arrive the next day. Could have been due to the order timing. Strap is definitely a 5!
27 July 2023
Reply from MegaMac
Hi Paul,
I hope you are doing great today. We want to thank you for your recent purchase with Megamac. We are pleased, we could process your order and deliver it to you.
In today's digital world, online reviews are very important to small companies like ourselves. As a business that is committed to delivering the highest quality to our customers, we would like to apologise for the shipping time that took longer than you expected. Our standard free shipping is 48 hour Royal Mail (Within 3 Business Days) - that's why the carrier didn't deliver your parcel earlier.
Thank you so much for your feedback, it's very important for us. We hope you enjoy your new Nomad strap from Megamac!
Please feel free to give us a call or send an email if you need any further support. We want to hear from you and are happy to answer your questions.
First Class experience for Nomad Straps
I recently purchased a few straps from Nomad from Megamac as there's not many sellers in the UK, i was considering getting from the US, but postage was high, Megamac delivered very fast & the goods were as described, will definately use again.
8 July 2023
Reply from MegaMac
Hi Iain,
We are glad to hear that you enjoyed our Megamac service! We really appreciate the review.
We hope you shop with us again soon!
The computer says 'no'
Megamac has responded to my original review and has put everything right.
14 July 2023
Reply from MegaMac
Hi Steve, Thank you for your feedback. We so are sorry for your experience and want to get this resolved for you asap. As discussed with you on the phone, we have booked a Royal Mail collection to pick up the package from you. Please get in touch with us via email, live chat or on the phone if there are any issues. We're open Monday to Friday 9am to 5pm.
Used Megamac several times and always…
Used Megamac several times and always good service and fast delivery. This time a good discount on my Nomad case as well. Excellent !
12 July 2023
Reply from MegaMac
Hi Steve,
We really appreciate the review. We are glad to hear that you enjoyed our Megamac service!
We hope you shop with us again soon!
Megamac offers superlative customer…
Megamac offers superlative customer service.I only needed a little memory stick for my laptop and a very kind lady called Patrycja informed me of every step of the dispatch service.A well deserved five star ***** rating from me.
14 July 2023
Unprompted review
Reply from MegaMac
Hi John,
Thank you for the review, we really appreciate your feedback!
We are glad you had such a positive experience with us and enjoyed our customer service.
We hope you shop with Megamac again soon!
I have bought several high value items
I have bought several high value items. MegaMac have always communicated well and shipped items as promised. Good value and as promised service. I could not ask for or expect more.
7 June 2023
Unprompted review
Reply from MegaMac
Hi Christopher,
We really appreciate the review and we're glad you enjoy our product range :)
We hope you shop with us again soon!
Speedy delivery and very responsive…
Speedy delivery and very responsive customer service. Im happy with the product.
25 June 2023
Reply from MegaMac
Hi Nate,
We are glad to hear that you enjoyed our Megamac service! We really appreciate the review.
We hope you shop with us again soon!
I have placed my order early morning on…
I have placed my order early morning on Friday and I have paid Express delivery shipment hasn’t been done yet no further notification what is happening with my order
Very disappointed with this purchase
16 June 2023
Reply from MegaMac
Dear Iggy,
Thank you for sharing your feedback with us. We apologise for any inconvenience caused by the delay of DPD delivering your order.
If you have any further concerns or need assistance, please email us at store@megamac.com. Your satisfaction is our top priority, and we are here to help.
We appreciate your valuable feedback, as it helps us improve our services. Please let us know if there's anything else we can do for you.
Z wyrazami szacunku,
Megamac
All Round Positive Buying Experience
The buying process was smooth, on a well laid out website. Ordered on a Wednesday, delivered Friday morning. Packaging was good, with bubble wrap protecting the Nomad watch strap I ordered. Megamac had far more straps to choose from than other online sources, including the big A. I’m happy and would definitely use them again.
16 June 2023
Reply from MegaMac
Hi Ray,
Thank you very much for the review!
We are extremely happy that we were able to sort out your order and that you were happy with our service.
We hope you shop with us again soon :)
Great product and quick delivery
Excellent quality watch strap. Quick service and delivery.
9 June 2023
Reply from MegaMac
Hi Paul,
Thank you for the review!
We are glad you had such a positive experience with us.
We hope you shop with Megamac again soon!
The whole process from Nomad strap
The whole process from ordering to the package arriving was very simple. Would recommend. The Nomad active strap is just what I was looking for can be used as a casual or smart wear
2 June 2023
Reply from MegaMac
Hi Jason,
Thank you for the review!
We're happy to hear that you enjoyed our products and service!
We hope that you shop with us again soon :)
Reply from MegaMac
Hi Joseph,
Thank you for the review!
We're happy to hear that you enjoyed our products and service!
We hope that you shop with us again :)
Fast despatch and great service
28 April 2023
Reply from MegaMac
Hi Stephen,
Thank you very much for the review!
We are extremely happy that we were able to sort out your order and that you were happy with our service.
We hope you shop with us again soon :)
Nomad Apple Watch Strap
Bought a Nomad Apple Watch strap from the site. First class communication, explained the process with items not held in stock and expected delivery timeframe. Then kept in touch to ensure I was well informed. Would not hesitate to come here again for future straps. 5*
13 March 2023
Unprompted review
Reply from MegaMac
Hi Tom,
We are glad to hear that you enjoyed our Megamac service! We really appreciate the review.
We hope you shop with us again soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.