MegaMac Reviews 

999
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, often highlighting the unique selection of accessories for Apple devices that are hard to find elsewhere. The service is frequently described as fast, efficient, and reliable, with many people appreciating the prompt delivery and well-packaged items. Reviewers also commend the exceptional customer service, noting helpful and friendly support that goes above and beyond, even in cases of faulty items or delivery issues. However, some people mentioned experiencing issues with faulty products and a challenging return process, including delays in refunds and difficulties with communication during the resolution.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and wide selection... See more

Service

Reviewers mention positive feedback about service, consistently praising its speed, efficiency, and overall... See more

Customer service

Consumers consistently report positive experiences with customer service, often describing it as brilliant,... See more

Delivery service

People report positive experiences with delivery service, consistently praising fast and efficient shipping,... See more

Quality

Customers consistently note positive experiences with quality, praising the high-quality accessories and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

MegaMac have always delivered excellent products on time and as promised 👍 The one and only time there was a problem - a third-party stock issue - they refunded my postage costs *and* delivered next-... See more

Rated 5 out of 5 stars

I ordered from MegaMac a few years ago and only recently had an issue with the product I bought. I emailed to see if the issue could be resolved and despite the fault not being covered under warranty,... See more

Company replied

Rated 5 out of 5 stars

Brilliant! I purchased the new Nomad IPhone Air leather back that was on back order with Nomad, Sandra from customer services let me know straight away and then continually updated me on progress! Gre... See more

Company replied

Rated 5 out of 5 stars

I've bought a number of accessories for my Macs from MegaMac, partly because they're the UK stockist for OWC, a company in the USA that make really useful add-ons for the Mac. On one of my first purch... See more

Company replied


Company details

  1. Computer and Accessories Store
  2. Cell Phone Accessory Store
  3. Computer Accessories Store

Written by the company

Based in London but globally focused, MegaMac is a platform where technology, fashion and creativity intersect. We feature rigorously curated brands, from established industry leaders to fresh, up-and-coming innovators. Every product earns its place through uncompromising quality, design, and purpose. MegaMac is privately owned, giving us total freedom to be quick, creative, opinionated, and true to our vision. Our founder is hands-on and leads daily operations with deep care and high standards. This isn’t a store. It’s a point of view. Welcome to MegaMac.


Contact info

4.8

Excellent

TrustScore 5 out of 5

999 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(999)

83 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best on-line retailer for Mac accessories

I've bought a number of accessories for my Macs from MegaMac, partly because they're the UK stockist for OWC, a company in the USA that make really useful add-ons for the Mac. On one of my first purchases, I failed to check that what I'd ordered was actually the correct item, and I needed to swap it for the correct one. This was handles speedily and courteously, with absolutely no problems. SInce then, they've been my go-to company for the items that I need for my work. Very highly recommended, both for service and the items they stock.

5 August 2025
Unprompted review
MegaMac logo

Reply from MegaMac

Hi John,

Thank you so much for counting on us to keep your work gear running!

Best,
Zuzanna & MegaMac team

Rated 5 out of 5 stars

Great company with great brands…

It’s always a great experience ordering from MegaMac! Very cool to have a UK supplier for some of the worlds best accessory brands. Good prices, deals and fast delivery.

6 May 2026
Unprompted review
MegaMac logo

Reply from MegaMac

Hi Simon,

Love being your UK source for the best gear. Thanks for the awesome review!

Best,
Zuzanna & MegaMac team

Rated 5 out of 5 stars

A great place for your Apple goodies

A great place for your Apple compatible goodies. Excellent range of really first rate accessories at competitive prices backed up by decent delivery. Highly recommended.

6 April 2026
Unprompted review
MegaMac logo

Reply from MegaMac

Hi Tim,

Highly appreciate your review. We always aim to pair a great accessory range with fair prices and smooth delivery.

Best,
Zuzanna & MegaMac team

Rated 4 out of 5 stars

Mega Mac great service and delivery - issues with Nomad Strap

Mega Mac great service and delivery - Nomad Strap in titanium catch failed to stay shut (catch not magnets after about a year of use). So happy with Mega Mac not so Nomad strap which failed fairly quickly - not what I'd expected for £199

9 February 2026
Unprompted review
MegaMac logo

Reply from MegaMac

Hi Richard,

Thanks for the feedback! We always want you to have the best experience with your gear, so please reach out to us on store@megamac.com so we can help you get the issue with the catch sorted.

Best,
Zuzanna & MegaMac team

Rated 5 out of 5 stars

Uk authorised distributor of Nomad…

Uk authorised distributor of Nomad goods, wide selection of items and colour ways available including limited editions. Live and accurate stock availability with good prices, the occasional sale but persistently high standard of customer service and tech support when needed. My default shop for quality Apple accessories

6 May 2026
Unprompted review
MegaMac logo

Reply from MegaMac

Hi Devious,

Knowing you can always rely on our Nomad stock and support is exactly why we do this. Thank you!

Best,
Zuzanna & MegaMac team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Responsive, helpful and super-professional. I had an issue with a product I bought several months ago; they dealt with it so efficiently. Very, very impressed, and delighted with the solution they provided. Genuinely top notch.

1 May 2026
Unprompted review
MegaMac logo

Reply from MegaMac

Hi Robin,

We always have your back, no matter how much time has passed! So glad to hear our team got everything sorted out smoothly for you.

Best,
Zuzanna & MegaMac team

Rated 5 out of 5 stars

MegaMac set the bar high and consistently deliver

MegaMac consistently delivers high-quality products that complement and enhance my Apple devices. I have purchased numerous items from them and have always found their team to be helpful and knowledgeable whenever I’ve needed advice. Their service is fast and efficient as standard, and I only wish more companies operated to the same standard. Thank you.

1 May 2026
Unprompted review
MegaMac logo

Reply from MegaMac

Hi Barry,

Wow, what a compliment! Thank you so much for your repeat business. We’re glad that our team and gear consistently hit the mark for your Apple setup.

Best,
Zuzanna & MegaMac team

Rated 5 out of 5 stars

Got a fancy Anker charger from this…

Got a fancy Anker charger from this website
Got it 3 years ago
Use it daily
Still working

29 April 2026
Unprompted review
MegaMac logo

Reply from MegaMac

Hi Anton,

Thanks for sharing! We love hearing that our gear stands the test of time, especially after three years of daily use. :)

Best,
Zuzanna & MegaMac team

Rated 5 out of 5 stars

Excellent products and even better service! Highly recommended.

I run a small business and like to support others too. I have bought several times from MegaMac and they always have the latest related products for my preferred brand of computers, phones and gadgets in general - often at better prices, better availability and fast delivery. They only sell quality products.

16 March 2026
Unprompted review
MegaMac logo

Reply from MegaMac

Hi David,

We love your mindset on supporting others, and thank you for the repeat business! Best of luck with your business - we’re so glad we can always deliver the fast shipping and quality gear you need. :)

Best,
Zuzanna & MegaMac team

Rated 5 out of 5 stars

Website is really easy to use

Website is really easy to use, very intuitive and lists all my favourite tech stuff. Customer service was very helpful and I was very happy with my purchases... multiple Apple watch bands!

27 April 2026
Unprompted review
MegaMac logo

Reply from MegaMac

Hi Mark,

You can never have too many Apple Watch bands! :) So glad you love the site and our curation. Thanks for the support!

Best,
Zuzanna & MegaMac team

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. I had given the wrong delivery address. Not a problem…..MegaMsc sent out a replacement and did a call back from the post office . Super Easy to deal with …. Much appreciated!

24 April 2026
Unprompted review
MegaMac logo

Reply from MegaMac

Hi,

It’s always a win when we can turn a delivery hiccup into a smooth experience. Thanks so much for trusting our team and taking the time to leave such a kind review!

Best,
Zuzanna & MegaMac team

Rated 5 out of 5 stars

Bought two items from the store the OWC…

Bought two items from the store the OWC 4 bay 2.5" Thunderbolt enclose then an OWC Envoy Thunderbolt single M.2 enclosure.
On each occasion the service was exemplary. The items both worked brilliantly - one is used fairly infrequently as I only recently acquired a second thunderbot enclosure.
The first item the 4 bay enclosure is used as the main storage unit and has worked consistently for over three years now.
Jonathan keep up the good work. But remember that Linux exists and is so much more flexible than its two rivals.

26 April 2025
Unprompted review
MegaMac logo

Reply from MegaMac

Hi Graham,

Thanks so much for your review and purchases of the OWC gear! We’ve been trialing omarchy linux and the framework laptop!

Best,
Jonathan & MegaMac team

Rated 5 out of 5 stars

Good shop in a useful niche.

Nice little shop with a well-curated range of fancy Mac stuff. I have bought a few photo and video things and found the quality high and the service very quick. Quite often has stock of high end imports when other places don't.

12 February 2026
Unprompted review
MegaMac logo

Reply from MegaMac

Hi William,

You have excellent taste in gear! We're so glad we could deliver on both quality and speed. Thank you so much for the support.

Best,
Zuzanna & MegaMac team

Rated 5 out of 5 stars

Excellent store for Apple accessories

I bought a phone case and an Apple Watch strap from MegaMac - good price, swift delivery.

What's surprising is that I find myself checking out fairly regularly as it has a well-curated list of good quality, useful Apple accessories. There are always interesting options to browse.

21 May 2025
Unprompted review
MegaMac logo

Reply from MegaMac

Hi Giles,

"Always interesting options to browse" - we love the sound of that! We strive to make our curation as interesting as possible! Thanks for your fantastic feedback. We’ll keep the good stuff coming!

Best,
Zuzanna & MegaMac team

Rated 5 out of 5 stars

trusted and knowledgeable

Fast delivery, great customer service , always a place wher I could buy with confidence parts for my mac.

20 April 2025
Unprompted review
MegaMac logo

Reply from MegaMac

Hi Remus,

Knowing you can shop with us with total confidence is exactly what we aim for. Thanks so much for your great review!

Best,
Zuzanna & MegaMac team

Rated 5 out of 5 stars

First time using Mega Mac and I can…

First time using Mega Mac and I can honestly say the customer service I have received has been fantastic and on point I will definitely be using them again and highly recommend them for premium apple products

18 April 2026
Unprompted review
MegaMac logo

Reply from MegaMac

Hi Kash,

We’re so glad your first experience was on point, and we can’t wait to have you back!

Best,
Zuzanna & MegaMac team

Rated 5 out of 5 stars

Loyal customer of Megamac

I'm a long time customer of Megamac, having purchased accessories for my iPhone, and peripherals for my mac several times from them.

Every interaction with the site, and the people who work behind the scenes has been excellent. Great customer service, easy ordering and quick shipping.

17 October 2025
Unprompted review
MegaMac logo

Reply from MegaMac

Hi James,

A long time MegaMac customer? We love the sound of that. T.hanks so much for being a part of MegaMac, we’re glad we’ve been able to deliver every time, and we won’t be slowing down anytime soon.

Best,
MegaMac Team

Rated 5 out of 5 stars

Brilliant innovative products and…

Brilliant innovative products and brilliant customer support, oh and competitive pricing ..... what more could you ask for?

1 May 2025
Unprompted review
MegaMac logo

Reply from MegaMac

Hi Michael,

You’re making us blush! Not sure what more we could add either, but we’ll keep trying - thanks so much for the support.

Best,
MegaMac Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look