Medisave UK Ltd Reviews 

5,376
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 429 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the website is easy to navigate and placing an order online is simple. Buyers are consistently impressed by how fast the delivery is, even during busy holiday periods. People also really appreciate the high quality of the medical equipment and the thoughtful inclusion of free gifts. Some reviewers were not happy with the packaging condition, noting damaged boxes, torn tape, or poor arrangement upon arrival. A few other people also felt that delivery mishaps caused frustration when parcels were sent to incorrect addresses or misplaced.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as outstanding and second to... See more

Delivery service

Customers report positive experiences with delivery service, frequently praising the extremely fast and... See more

Quality

Consumers find quality to be positive, highlighting outstanding products, incredible sound performance, and... See more

Order

Customers consistently note positive experiences with order processes being straightforward and featuring... See more

Service

Reviewers mention positive feedback about service, highlighting quick delivery and helpful staff. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use website Good value and choice very good quick service. Could have packaged better as packaging damaged on arrival ie torn open Jiffy bag,(Royal Mail) Luckily nothing missing and inte... See more

Company replied

Rated 5 out of 5 stars

The website is easy to navigate, with a great range of reliable, high-quality products. I purchased a leaving present for a colleague, and it looks so sleek and professional — I’m sure she’ll absolute... See more

Company replied

Rated 5 out of 5 stars

Well they shipped and I got the product. It took 2 days. I guess I didn't say too much about the product so here goes. The product is / was a Littmann Cardiology IV stethoscope. Specifically the... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service. I had my stethoscope engraved with my name and it arrived very quickly despite the extra detail. The stethoscope and case itself are absolutely fantastic. The sound quali... See more


Company details

  1. Hospital Equipment and Supplies Store
  2. First Aid Station
  3. Medical Equipment Manufacturer
  4. Medical Equipment Supplier
  5. Medical Supply Store
  6. Medical Technology Manufacturer

Written by the company

Nursing, Medical and First Aid supplies from 3M Littmann, Omron, Welch Allyn, Sunflower, Heine and more.

Medisave UK Ltd

Written by the company

Medisave UK is one of the UK’s leading distributors of medical supplies
Medisave specialises in hospital, GP surgery, medical students, nursing homes and general medical supplies through to HSE First Aid Kits. Our range includes 3M Littmann stethoscopes, Welch Allyn and Heine diagnostic sets, Sunflower medical furniture and a comprehensive range of medical disposables including medical latex gloves.

Next Day Delivery!

Next Day Delivery Option Available On Orders Before 8:00PM!

Next Day Delivery Option Available On Orders Before 8:00PM!
We will endeavour to process all orders placed before 4:00pm Monday to Friday the same day and they'll sent by either Royal Mail or DPD couriers. For orders placed via the website, tracking details will automatically be sent upon despatch to the email address provided for the order.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(5,376)

427 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service so quick and simple I…

Fantastic service so quick and simple I will definitely be ordering from you again

26 June 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Leeanne,

Thank you for taking the time to leave us 5* review!

We are thrilled that you are happy with our services!

Thank you for choosing us!

Kind regards,
Medisave

Rated 5 out of 5 stars

Made my first purchase from these guys…

Made my first purchase from these guys the other day. It’s just arrived. Excellent service great packaging & got a free multi pen with torch which was a lovely surprise. Thank you again for such great service, will be using you from now on.

1 July 2026
Unprompted review
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Michelle,

Thank you for taking the time to leave us a 5* review!

We are thrilled that you like your free gift and will be using us again!

Thank you for your support!

Kind regards,
Medisave

Rated 5 out of 5 stars

Great experience

Placing an order on Medisave is pretty simple and straightforward. My order arrived way before the expected delivery date, which was great! The stethoscope was exactly as it looked on the website and I love it.

18 June 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Vicky,

Thank you for leaving us a 5* review!

We are thrilled that you are happy with your order and the time frame in which it was delivered!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars

Very easy to order

Very easy to order.
Prompt delivery and great price

7 June 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Carol,

Thank you for leaving us a 5* review!

We are thrilled that you are happy with our goods and services!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars

Swift delivery and good quality…

Swift delivery and good quality product. My name inscription was free

16 June 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Queensley,

Thank you for leaving us a review!

We are thrilled that you are happy with our goods and services!

Thank you for your support!

Kind regards,
Medisave

Rated 5 out of 5 stars

The initial diagnostic equipment sent…

The initial diagnostic equipment sent to me was faulty. When I reported the fault, it was acknowledged and addressed promptly. I received another diagnostic set within 2 days and it was working well.
The service I received was faultless.

16 June 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Durga,

Thank you for leaving us a review!

We really appreciate your feedback!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars

Made right

Made right, delivered timely, free engraving and other added goodies, no complaints here

18 June 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Harmony,

Thank you for leaving us a review!

We are thrilled that you are happy with our goods and services!

Kind regards,
Medisave

Rated 5 out of 5 stars

Quick service

Quick service, engraving looks good. Very happy with stethoscope quality

16 June 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Gill,

Thank you for leaving us a 5* review!

We are thrilled that you are pleased with your stethoscope and engraving!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars

very quick delivery.

very quick delivery.
good quality items

17 June 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello,

Thank you for taking the time to leave us a 5*review!

We hope you will choose us again!

Kind regards,
Medisave

Rated 1 out of 5 stars

So careless about parcels

So careless about parcels, customer service is also so slow. They lost my parcel and didn't even received refund yet. So slow service and they don't even reply 2-3 days. So disappointed never gonna order here again. I'm done

19 June 2026
Unprompted review
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Varsha,

I am very sorry to hear of this.

From what I can see, you contacted us via Live Chat advising us that unfortunately your parcel was delayed in transit.

Due to the delay, we actioned a refund of your shipping charge.

As per our standard procedure, we then opened an investigation with the courier.

We requested information on the items that you were missing so we could action a further refund, this time for the missing items.

You then cofirmed this for us and we processed the refund for you, advising you to allow 3-5 working days for this to show in your account.

I am very sorry for the issues experienced, we tried to provide the best resolution possible for you.

Rated 5 out of 5 stars

The stethoscope was nice and I like the…

The stethoscope was nice and I like the freebies of pen.I also live the engraving. It was a gift for my friend and she love the color.🥰🥰🥰

11 June 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Dalondz,

Thank you leaving us a review!

We are thrilled you are happy with your order!

Kind regards,
Medisave

Rated 4 out of 5 stars

I asked for something and sent…

I asked for something and sent renumeration. Then I got the object.

11 June 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello,

Thank you for your review!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent Customer Service

I recently purchased a Littmann Master Cardiology Stethoscope from Medisave. Unfortunately, Royal Mail delivered the parcel to the wrong address, and the proof-of-delivery photo clearly did not show my property or any recognised safe place.

I contacted Medisave, and their customer service team responded promptly, investigated the issue with Royal Mail, and kept me updated throughout the process. They were professional, helpful, and even offered a replacement or refund while the matter was being investigated.

Fortunately, the person who received the parcel by mistake kindly brought it to my address, so the issue was resolved. Throughout the whole process, Medisave’s support was excellent and gave me confidence that the situation would be handled fairly.

A special thank you to Edward Taylor from the customer service team for his professionalism, clear communication, and prompt assistance throughout the process. His support was greatly appreciated.

I am also very pleased with the stethoscope itself—it is exactly what I was looking for and fully meets my expectations.

Thank you to Edward and the Medisave team for their excellent customer service. I would happily purchase from Medisave again and would highly recommend them to other healthcare professionals.

11 June 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Mahmoud,

Thank you for taking the time to leave us a 5* review - We really appreciate it!

Your special thanks has been forwarded to Edward and a team.

We are thrilled you had a great experience with us - Thank you for your support!

Kind regards,
Medisave

Rated 5 out of 5 stars

Absolutely beautiful

First of all I was absolutely thrilled with the stethoscope, it came beautifully packaged, and from ordering, I could not believe how fast it arrived, even with engraving .. first class experience

3 June 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Linda,

Thank you for taking the time to leave us a review!

We are thrilled that you are happy with the goods and services from us!

Kind regards,
Medisave

Rated 5 out of 5 stars

An outstanding experience

An outstanding experience

3 June 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Dr. Maryam,

Thank you for taking the time to leave us a 5* review!
We really appreciate your support and we hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars

Great products

Great products. I purchased the Littman stethoscope in bubblegum and the paw print nurse fob watch. Great quality and fast delivery. Very handy free pens thank you.

3 June 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Emma,

Thank you for leaving us a 5* review!

We are thrilled you are happy with your purchase!

Kind regards,
Medisave

Rated 5 out of 5 stars

I bought it as a gift for my wife

I bought it as a gift for my wife; she loved it, even though she has only used it once. I will recommend the product based on her testimony.

1 June 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello,

Thank you for taking the time to leave us a 5* review!

We hope you will consider us in the future!

Kind regards,
Medisave

Rated 5 out of 5 stars

Engraving was beautifully done with…

Engraving was beautifully done with excellent Customer service when I have issues with delivery.
Would definitely recommend

2 June 2026
Medisave UK Ltd logo

Reply from Medisave UK Ltd

Hello Arinze,

Thank you for taking the time to leave us a 5* review!

We are thrilled that you are happy with our goods and services!

Thank you for your support!

Kind regards,
Medisave

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