Medigold Health Primary Care I had an excellent experience with Medigold Health for my primary care medical. The process was smooth, professional, and well-organised. Lucy Carey, the Partner Relatio... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I had the assessment call with one of the consultant. He was very professional , listen to my issue and provided some very key recommendation which seems to be helping me during this difficult time. I... See more
Company replied
Very useful occupational health consultation. When talking through the issues what I said was listened to and acknowledged the practicalities as well as the emotional impacts. Discussed and agreed key... See more
Company replied
A professional timely medical assessment via telephone. All explained from the outset. Clear questions and all relevant. The most important part was that I was actively listened to. The... See more
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Company details
Written by the company
Medigold have been helping businesses to keep their people in work, safe and well for over 25 years and we’re one of the UK’s most trusted Workplace Health providers. We focus on mitigating risk and enhancing employee wellbeing to help organisations create a safer, healthier workplace whilst empowering their employees to thrive so that they consistently deliver their best. We help over 3,500 customers look after 4.5 million employees by delivering services including absence management, employee screening, private GP, workplace adjustments, drug and alcohol testing, and mental health and neurodiversity training. But we are more than just a workplace health provider; we are pioneers in our field. Our unwavering commitment to tech innovation and nurturing future talent in OH sets us apart. By offering advanced training, peer support, and professional development, we aim to set the standard for clinical excellence and be the employer of choice in the OH industry.
Contact info
Medigold House, 1 Queensbridge, NN4 7BF, Northampton, United Kingdom
- 0330 390 3370
- enquiries@medigold-health.com
- www.medigold-health.com
4.6
Excellent
750 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 week
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The Occupational Health assessment…
The Occupational Health assessment provided an overview of my current health, my fitness to work, and the adjustments recommended to support a safe and sustainable return. The report acknowledged the impact of recent workplace stressors and confirmed that reasonable adjustments would be beneficial.
29 January 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Positive experience
The man I spoke to was supportive and helpful and clearly had a good understanding of the underlying reason I had been referred. Explained my options clearly and sent the report detailing the outcome of our conversation extremely quickly.
30 March 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
It's helping me with my mental health …
It's helping me with my mental health and getting me back to work.
29 May 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Knowledgeable advisor
Knowledgeable advisor who was understanding and caring. Supported me with my difficulties and gave practical advice to my work place.
10 March 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
General professional inspection second…
General professional inspection second to non, very friendly and understanding
13 May 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Friendly and understanding
2 June 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
It took several attempts to receive a…
It took several attempts to receive a call from medigold which didn't help my situation
12 January 2026
Reply from Medigold Health
Thank you for your feedback.
We understand how frustrating it can be when contact is not as smooth as expected, especially when support is needed. We appreciate you taking the time to share your experience, as it helps us continue to review and improve our service.
Kind regards,
This is the 2nd email requesting I…
This is the 2nd email requesting I review my appointment, but I haven't had one, so I am unable to.
The last one I had was 19th January 2026
19 January 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Understanding and professional
8 January 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
The interview was good but didn’t get sent a copy of the report!
The interview was good. Doctor was very nice and helpful. However I never got a copy of the report so knocking one star off!
25 February 2026
Reply from Medigold Health
Thank you for your feedback.
We’re really pleased to hear you had a positive experience during your appointment. If you would like a copy of your report, please contact our Customer Services team at customer.support@medigold-health.com and they will be happy to help.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
Very good assessment
This time i had a very competent medical professional - first time since August 2024. I felt heard and understood. The assessment was thorough and the person was well informed/ knowledgeable, empathetic and didn't rush things.
previously i felt like I could have been speaking to a utilities company advisor for all the knowledge they had!
16 March 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
The clinician was good and spoke…
The clinician was good and spoke professionally but with empathy and understanding.
All went well
21 April 2026
Reply from Medigold Health
Thank you for taking the time to share your feedback.
We’re really pleased to hear you had a positive experience with our service. Your comments mean a lot to us.
Kind regards,
Medigold Health
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