Medical Depot has really stepped up their game. I always appreciate the personal touch from my rep, Ray. He calls after I place my order and follows up again to make sure everything was received and t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hi, Thank you for your support and for resolving this matter so professionally. I appreciate your assistance, clear communication, and the effort your team made to ensure everything was handl... See more
Company replied
Although my package took longer than expected , it arrived still cold and I feel the efficacy of the products will be good still. FedEx carries more of the blame and it’s not something that can be av... See more
Company replied
Ruby at Medica Depot is especially excellent. She has been my account rep and products are received in a timely manner and Medica Depots products are always excellent.
Company replied
Company details
Written by the company
Since 2007, Medica Depot has been a trusted provider of affordable health and beauty solutions for medical professionals worldwide. Our product range includes dermal fillers, mesotherapy treatments, and orthopedic solutions. It is specifically chosen for health professionals, plastic surgeons, dermatologists, licensed estheticians, and other specialists. We proudly feature renowned aesthetic and medical brands like JUVEDERM®, RESTYLANE®, TEOSYAL®, ORTHOVISC®, and more. We back each purchase with a 100% money-back guarantee, a rewarding referral program, and dedicated VIP customer service for every client.
Contact info
4.2
Great
634 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast service
Fast service, great prices, customer service is Excellent!!!!
30 March 2026
Unprompted review
Reply from Medica Depot
Thank you so much for your amazing feedback! We’re thrilled to hear you’re happy with our fast service, competitive prices, and excellent customer support. We truly appreciate your trust and look forward to serving you again!
I've always had a pleasant experience…
I've always had a pleasant experience with Medica Depot. They've always been available to answer our resolve questions or concerns I've had with product. I will continue to buy my products from Medica Depot.
23 March 2026
Unprompted review
Reply from Medica Depot
Thank you so much for your kind words and 5-star review! We're thrilled to hear that you've consistently had a pleasant experience with Medica Depot. Our team is always here to help, and it means a lot to know we've been able to support you with your questions and product needs. We truly appreciate your continued trust and look forward to serving you again!
Easy process
Easy to sign up, easy to order, speedy delivery. Couldn't ask for anything more!
24 March 2026
Unprompted review
Reply from Medica Depot
Thank you so much for your wonderful feedback! We're thrilled to hear that you found the sign-up and ordering process easy and that your delivery arrived quickly. Providing a smooth and hassle-free experience is exactly what we aim for, so it means a lot to know we met your expectations. We truly appreciate your support and look forward to serving you again!
Reply from Medica Depot
Thank you for your wonderful feedback! We’re so glad to hear that you received your order quickly. We truly appreciate your support and look forward to serving you again soon!
I am an APRN and have been using Medica…
I am an APRN and have been using Medica Depot for years. The personalized service is excellent and the orders are delivered promptly and safely.
12 March 2026
Unprompted review
Reply from Medica Depot
Thank you for your continued trust and support! We truly appreciate you being a loyal APRN customer. It’s wonderful to hear that you’re satisfied with our personalized service and that your orders consistently arrive promptly and safely. We look forward to continuing to support you!
I recently started using Medica Depot…
I recently started using Medica Depot for hyaluronic acid knee injection. The pricing is reasonable and the deliveries have always been very efficient. We have been please with the service.
20 February 2026
Reply from Medica Depot
Thank you so much for your kind review! We’re delighted to hear that you’ve had a positive experience with our hyaluronic acid products, as well as our pricing and delivery service. It’s great to know that we’ve been able to meet your expectations. We truly appreciate your support and look forward to continuing to serve you!
Ongoing excellent experience
So helpful and the shipping is incredibly fast! Haven’t had any issues and products purchased are of superior quality! Look forward to ordering more and growing my small business.
16 March 2026
Unprompted review
Reply from Medica Depot
Thank you for your wonderful feedback! We're thrilled to hear that you've had such a positive experience with our service, fast shipping, and product quality. It means a lot to us to support small businesses like yours. We truly appreciate your trust and look forward to continuing to serve you as your business grows! 😊
Reply from Medica Depot
Thank you for your kind feedback! 😊 We’re glad to hear that you had a great experience and that our service was quick and efficient. We truly appreciate your support and look forward to serving you again soon!
I love working with them
I love working with them! They are quick with delivery, very easy to communicate with and have the best prices around. I love these guys!
19 February 2026
Unprompted review
Reply from Medica Depot
Thank you so much for the amazing review! We truly appreciate your kind words and continued trust. We’re glad to hear you’re happy with our delivery speed, communication, and pricing. It’s always a pleasure working with you. We appreciate you! ⭐⭐⭐⭐⭐
100.00 shipping fee :(
I love the customer service; however, I am not happy with the 100.00 shipping fee. Sadly, this will prohibit me from ordering in the future.
26 January 2026
Reply from Medica Depot
Thank you for your feedback, we truly appreciate your kind words about our customer service, and we’re sorry to hear the shipping fee was disappointing.
We do currently have a coupon available that may help offset some of the cost. Please reach out to your Account Manager directly, and they’ll be happy to assist you and review available options.
We value your business and would love the opportunity to continue working with you.
my phone calls are immediately taken…
my phone calls are immediately taken care of.
The prices are so that it makes us keep our doors open to patients.
good delivery
22 January 2026
Reply from Medica Depot
Thank you so much for the 5-star review! 🌟
We truly appreciate your kind words. We’re glad to hear that your calls were promptly handled, the pricing helps support your patients, and that delivery met your expectations. Supporting healthcare providers like you is exactly why we do what we do. Thank you for trusting us—we look forward to serving you again!
Their products are authentic and…
Their products are authentic and trustworthy.
Prompt delivery and customer service as well.
11 February 2026
Unprompted review
Reply from Medica Depot
Thank you so much for the 5-star review! ⭐
We truly appreciate your trust in our authentic products and are glad you were happy with our prompt delivery and customer service. Your support means a lot to us, and we look forward to serving you again soon!
I work with Medica Depot for a while…
I work with Medica Depot for a while now. I have nothing to say but words of admiration for their professional, efficiency , costumer service and product quality. Everything was delivered in time as I ordered. I am so grateful there they are on the market!
4 February 2026
Unprompted review
Reply from Medica Depot
Thank you so much for your wonderful 5-star review! ⭐ We truly appreciate your continued trust in Medica Depot. It means a lot to hear your kind words about our professionalism, efficiency, customer service, and product quality. We’re grateful to have you as part of our community and look forward to supporting you for many more orders to come!
Reply from Medica Depot
Thank you so much for the 5-star review! ⭐ We’re thrilled to hear that you found our service fast, safe, and of great quality. Your support truly means a lot to us, and we look forward to serving you again soon!
Reply from Medica Depot
Thank you so much for the 5-star review! ⭐ We’re happy to hear you’re satisfied with both our service and products. We truly appreciate your support and look forward to serving you again!
First time ordering. Good experience
Although my package took longer than expected , it arrived still cold and I feel the efficacy of the products will be good still. FedEx carries more of the blame and it’s not something that can be avoided unfortunately. But they were willing to stand by their customer and correct any problems. I appreciate this so much as a consumer. I will definitely order again
5 February 2026
Unprompted review
Reply from Medica Depot
Thank you so much for the 5-star review and for sharing your first experience with us! ⭐ We truly appreciate your understanding regarding the delivery delay and are glad to hear your package arrived cold and in good condition. Standing by our customers is very important to us, and we’re happy we could support you throughout the process. We sincerely appreciate your trust and look forward to serving you again on your next order! 😊
GREATE CUSTUMERSERVICE
20 January 2026
Reply from Medica Depot
Thank you so much for the 5-star review! ⭐ We truly appreciate your kind words about our customer service. It means a lot to our team, and we’re always happy to help. We look forward to serving you again soon! 😊
Reply from Medica Depot
Thank you for your kind words and 5-star rating! ⭐️ We’re thrilled to know you had an excellent experience with our customer service. We truly appreciate your support and look forward to serving you again soon.
Loyal customer of Medica Depot
I’ve been ordering with Medica Depot for several years now and have always had positive experiences. Communication is great and staff is always helpful (thank you Angelo and Jessica). They always make sure to package everything well and properly so that’s always appreciated. Staff is always friendly and in constant communication. I will continue to be a long term customer with them.
16 January 2026
Unprompted review
Reply from Medica Depot
Thank you so much for your wonderful 5-star review and for being a loyal Medica Depot customer over the years! We truly appreciate your kind words about our communication, packaging, and customer service. Angelo and Jessica will be delighted to hear your shout-out—they take great pride in making sure every order is handled with care. Your continued trust and support mean a lot to us, and we look forward to serving you for many more years to come.
Jessica account rep
Jessica, my account representative was very efficient in getting my product ordered and delivered in good time. I appreciate the effort in the transparency.
15 January 2026
Unprompted review
Reply from Medica Depot
Thank you for your 5-star review! ⭐
We’re glad to hear that Jessica provided efficient service and kept the process transparent while ensuring your order was delivered on time. Your feedback is greatly appreciated, and we look forward to serving you again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.