Placed my order 28 November after more than two weeks still not delivered. Have call customer care twice to follow up . Now received email stating order is cancelled and must wait for refund. Going... See more
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I have been a longtime MEC customer. Attended North York store on 14 Oct 2021. Not one staff member acknowledged my presence. When asked they stated it was not their area. Most turned away when be... See more
Awful company to deal with. Claims of easy returns is utterly a lie. What a debacle just to get a pair of shoes. They also lied about using alternate carriers during Canada Post's impending strik... See more
Won't buy anything from here again. Atmosphere has at minimum the same quality items at 1/3 the price - don't waste your money on the name brand. All the over priced things I bought at MEC (4 seaso... See more
Company details
Written by the company
Since 1971, MEC has sold exceptional products at fair prices, and people who shop here get one of the best guarantees around. We inspire and enable everyone to lead active outdoor lifestyles. We do that by selling outdoor gear, clothing and services. We match our members with gear that suits their needs. But we offer more than products, we offer passion. We love to share our expertise, experience, and enthusiasm.
Contact info
Vancouver, Canada
- 1 (888) 847-0770
- info@mec.ca
- www.mec.ca
1.8
Poor
194 reviews
Hasn’t replied to negative reviews
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Terrible customer service
Terrible customer service: misinformed me several times and very rude and curt.
30 December 2020
Unprompted review
I love shopping at MEC
I love shopping at MEC. It's got everything I need for heading out in the backcountry. Granted, some things are a little pricey but that's what you pay for quality. I would sooner support them than Amazon. I always stop at MEC when I'm in a big city that has one.
25 December 2020
Unprompted review
Mec stole $5 from me
Mec stole $5 from me. I was told I was buying a membership to a co-op, though recent events have proven that to be false. When I submitted the proper paperwork to have my share refunded I was denied. Do not support this shady company. Take your business to smaller, independent stores.
1 November 2020
Unprompted review
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