McNeela Instruments Reviews 

464
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I'm a beginning whistle player and fell in love with the Wild Irish Whistle, in D of course;). The weight and ease of playing have really accelerated my learning and I find I can now play the cheaper... See more

Rated 5 out of 5 stars

I was looking for a gig bag for one of my Cajun accordions. In the past, those of us who played Cajun accordions used a bag made by Peavey. The Peavey bags were perfect for the job, but Peavey disco... See more

Rated 5 out of 5 stars

My husband received an inexpensive Concertina for Christmas and has been faithfully practicing on it. He had advanced enough to want a better instrument, so he researched and chose the Swan Deluxe.... See more

Rated 3 out of 5 stars

The product was good, but not great for the price. There were slight issues with the pain and finishes off the tin whistle, and although the case was a nice touch, it would have been great if it fi... See more


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4.6

Excellent

TrustScore 4.5 out of 5

464 reviews

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4.6

All reviews

(464)

137 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent skins for a shamisen build

I bought three bodhran skins for a shamisen I was building (two and a spare). I fully expected to make a mistake as the installation instructions on the McNeela website seemed a little too straightforward. But both skins worked first time! It really was as simple as instructed, I was amazed. Now I have a spare drumskin to make a drum, and... I have to learn how to play the shamisen! Very impressed with the quality of the goods and services.

1 March 2025
Unprompted review
Rated 1 out of 5 stars

no VAT invoice for the purchased goodsDespite sending an e-mail requesting a…

Despite sending an e-mail requesting a VAT invoice, I still have not received a VAT invoice for the purchase of bozouka. Order ID is #99001

19 February 2025
Unprompted review
McNeela Instruments logo

Reply from McNeela Instruments

Dear Tomasz,
We sincerely apologize for the delay.
We acknowledge that you reached out to us on Monday, 3rd March, regarding your VAT invoice for order #99001. We responded on Tuesday, 4th March, confirming that we would send it as soon as possible, this can take some time as we need to request these invoices from our accounts department. Your VAT invoice has now been emailed to you.
If you have any further questions or concerns, please don’t hesitate to reach out.
Kindest regards
Emma.

Rated 5 out of 5 stars

Wonderful drum! Delighted!

A great an informative selection of instruments. I found a truly high quality drum at a great price. It has had a lot of use and its first performance and I couldn't be more pleased!

6 March 2025
Unprompted review
Rated 5 out of 5 stars

I just wanted to say a very big thank…

I just wanted to say a very big thank you to this small company. I bought a banjo for my son's birthday and it was delivered on time and extremely well packaged. The instrument is beautiful and shows a lot of craftsmanship. Special thanks to Daniele for helping me with the banjo bag. Excellent customer service *****

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Yes. Buy it.

Yes. The whistle is wild, but easily tamed and is tops in performance. I have lots of whistles but none better than my new favorite.

23 December 2024
Unprompted review
Rated 1 out of 5 stars

Instrument unusable

Instrument unusable. Noticed issues after 30 days and received no help. High frets and neck hump causes fret buzz on treble side. Fret slots slots cut extra deep so frets have air underneath. Binding and wood not sanded flat on neck heal and body. Without these QC issues, it would sound and look awesome. It’s sad I wasted this money and McNeela won’t help me.

17 February 2025
Unprompted review
McNeela Instruments logo

Reply from McNeela Instruments

Hi Warren,

We’re sorry to hear that you’re not fully satisfied with your Antonio Carvalho Bouzouki PTB308. Customer support is very important to us, and after investigating, I can see that we have responded to all of your support tickets to offer assistance.

We understand you had the instrument looked at by a luthier, who confirmed that the frets are in perfect condition. Given this, it seems fret-related issues are not the cause of the concerns mentioned in your review.

Regarding your request for a replacement bridge, we don’t currently have any Antonio Carvalho bridges in stock, but we’ve already reached out to them to request one for you. As soon as we have an update, we’ll be in touch. In the meantime, we have sent you one of our own bridges that we think will work perfectly.

We appreciate your patience and are happy to help however we can. If you have any further questions, feel free to reach out.

Best regards,
The McNeela Music Team

Rated 5 out of 5 stars

I love my wild Irish whistle

I love my wild Irish whistle, it’s absolutely gorgeous with a lovely sound. Clear instructions on care are enclosed too. Good service, there was a delay due to demand over Christmas and they emailed right away with clear communication. I was over the moon when it arrived.

15 February 2025
Unprompted review
Rated 5 out of 5 stars

Concertina Purchase

I purchased a new concertina for my wife prior to the Christmas holidays. When she opened it, much to our surprise, one of the high notes would not play. We were past the 30 days return window and I thought there could be problems sending it back to Dublin, Ireland for service. The folks at McNeela really came through and told us precisely how to fix the problem ourselves, which turned out to be fairly easy! The instrument now plays beautifully, and my wife is having a great time with it! Communication between us in the states and McNeela in Ireland was great! The response time was very quick! All in all, I would recommend this company to anyone wanting to buy genuine Irish musical instruments!

1 February 2025
Unprompted review
Rated 5 out of 5 stars

I had problems with the CD attached to…

I had problems with the CD attached to Conal O Grada's flute tutor and was during several conversations perfectly supported by the helpdesk, in person by Sean, who gave me the practical hints to solve the problem. The format of the CD can not be opened by every PC or CD-player. But after all it came out great!

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Delighted with new McNeela “The Celt” Irish tenor banjo

I had been looking to get an instrument to begin learning Irish traditional music for a couple years and my focus had most recently turned to the Irish tenor banjo. When I first came across “The Celt” from McNeela, it appeared to check all the boxes for affordable price and moderate quality—but it was out of stock. I kept looking at alternatives, but hadn’t settled on another brand or model that interested me enough to make the purchase.
Fortunately in November 2024, “The Celt” became available and it was offered a sale price that made my decision for me. The online purchase process was simple and secure, and the banjo arrived about two weeks later in Northwest Ohio, USA. Careful attention to packaging and shipping was evident, and I am impressed with fit and finish of the banjo—exceeding my expectations.
I have played “The Celt” 2-4 hours daily since it arrived, and, for a beginner instrument, it has met my needs completely. I’m learning session tunes as fast as I can add to my repertoire and playing in some slower sessions to start out, but am satisfied that this beautiful tenor banjo will serve me well for quite a while.
I heartily recommend this banjo and McNeela Music.

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Proper service

I had a spontaneous notion to buy a concertina, whilst I'd bought online before McNeela was new to me, but they delivered in spades both with keeping in touch and the incredibly well packaged item.
First class!

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful product. Excellent service.

I bought a Low D Whistle in the run-up to Christmas and was more than pleasantly surprised at how quickly it reached me in Spain. This is my first whistle, so can't compare it to others, and I based my purchase on the other reviews on site. It has a beautiful tone and as time goes by, I'm coming to appreciate the quality of the workmanship. Beautiful product and excellent service. Thank you.

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Love This Bodhran Case!

Love the bodhran case I purchased through McNeela! Super protective, (which was the main goal), and beautiful as well! I couldn’t find anything in the US that looked this good and offered this much protection. And I really appreciate all of the informative and educational articles and videos you send. Thank you McNeela!

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience

Bought a whistle from these guys - it's lovely and signed up for the beginner's course - absolutely brilliant - great pace and explanation...

5 February 2025
Unprompted review

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