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McCaul Kitchens  Reviews 

4
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TrustScore 3 out of 5

3.2

Kitchen Supply Store
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Company details

  1. Kitchen Supply Store
  2. also in
  3. Construction Company

Written by the company

With over 25 years of experience, we design and craft high-end bespoke kitchens and cabinetry for private homes, luxury hotels and commercial interiors. Our work combines fine craftsmanship, carefully selected materials and thoughtful design, with every detail tailored to the space. From classic in-frame kitchens to contemporary cabinetry and bespoke hotel joinery, we create elegant, practical interiors with a distinctive finish. Whether working with homeowners, interior designers, architects or commercial clients, we bring the same precision and care to every project

Contact info

3.2

Average

TrustScore 3 out of 5

4 reviews

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1-star

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3.2

All reviews

(4)

3 reviews in the last 12 months

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Rated 4 out of 5 stars

Helpful Team Second Time Working With McCauls - Very Happy With Bespoke Media Units

Found the team great to deal with found overall service great and really happy with end results second time using McCauls for a project in my house. Media Units look great and are exactly what I wanted.

4 September 2026
Unprompted review
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Reply from McCaul Kitchens

Thank you for your lovely review! We’re delighted to hear that you’re happy with your new media units and that the finished result is exactly what you wanted.

It’s fantastic to welcome you back to McCaul Kitchens for a second project, and we really appreciate your continued trust in our team. We hope you enjoy your new media units for many years to come!

Rated 1 out of 5 stars

Not what I was expecting

Not what I was expecting. The entire setup is a terrible waste of space particularly the corner presses where access is terrible, the pull out bins are tiny when they could be huge and the pull out pantry has these huge boxes suitable for storing jumpers and pants not pantry goods. They damaged my walls, smoke alarm and their own units were scratched. Post installation customer care was abysmal. They gave me a marker to fix the scratches and denied responsibility for damaging my home. In fairness it looks good but its not a functional kitchen. At this price I expected a much better job and much better service.

15 July 2026
Unprompted review
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Reply from McCaul Kitchens

Thank you for sharing your feedback. We’re sorry to hear that your experience with McCaul Kitchens has not met your expectations.

We take all feedback seriously, particularly regarding kitchen functionality, installation and aftercare.

We would appreciate it if you could provide the additional information requested through Trustpilot so that we can look into your concerns further.

Rated 1 out of 5 stars

Terrible kitchen and experience

The wrong counter top installed, damaged both their units and my walls plus the corner units and pantry were not fit for purpose. When I approached them with my snag list and photos the boss verbally abused me, accused me of lying in an intimidating/bullying manor. As I had paid in advance they could get away with doing nothing. They're extremely expensive, unprofessional and dishonest. STAY AWAY

15 November 2024
Unprompted review

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