As regular visitors to Lyle Court, our family have always found the staff friendly and professional. All members of staff demonstrated a thorough knowledge of our mother. At all times of the day or ni... See more
Company replied
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Wisteria Place is 5 years old out house manager has been with us since the start. On Friday Kelly Radford leaves us on a promotion within the company. She will be greatly missed and has been a magnifi... See more
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Homestead Place at Stalham is very well kept. Grounds are nicely maintained as is the interior. I visit on a regular basis and the people that I see/speak to seem very happy there. The apartments are... See more
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Fantastic House Managers from other sites looking after us during our House Manager’s sickness. Lexi from Whitby has been looking after us. She is friendly, efficient and nothing is too much trouble... See more
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Company details
- Home Builder
- Construction Company
- Property Management Company
- Real Estate Agents
- Retirement Community
- Retirement Home
Written by the company
We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.
Written by the company
- Moving Made Easier
- Once you have found your perfect McCarthy Stone property, we offer flexible solutions to help you to make it yours. Our retirement properties are available to buy, rent or part-buy, part-rent. Our sales consultants can help you to choose the right option for you. We know that no matter how often you have moved home it is always daunting; our friendly team are here to help with every step, offering as much, or as little, support and advice as you need. Our range of special offers and services are designed to make the process stress-free and affordable too.
- Try It Before You Buy
- This is a big decision and we want to make sure it is the right one for you. At some developments we offer a complimentary two-nights’ stay. This is a great option for those who wish to experience first-hand what living with us is like. You will have an opportunity to meet our homeowners and staff, including the House Manager, and take a tour of the development. In addition, we can put you in touch with existing homeowners who can share their experiences and answer your questions candidly – just ask our sales consultants for more information.
- Retirement Properties for Sale or Rent
- McCarthy Stone creates award-winning retirement properties for sale or for rent — but it’s the people that turn our developments into fun-filled, friendly, communities (https://www.mccarthyandstone.co.uk/media-centre/national-press/mccarthy-stone-secures-five-star-status-for-record-16th-consecutive-year/). We are experts at creating spectacular, safe, low-maintenance, private retirement apartments, bungalows and cottages, in superb locations. But perhaps the best bit is you also get to be part of a retirement community of remarkable individuals (https://www.mccarthyandstone.co.uk/great-places-to-live/homeowners-stories/). Join us for new experiences. New friends. New adventures. A life, well lived.
Contact info
100 Holdenhurst Road, BH8 8AL, Bournemouth, United Kingdom
- 0800 310 0532
- www.mccarthyandstone.co.uk
4.7
Excellent
5K reviews
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Replied to 98% of negative reviews
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Re William Turner Court, Morpeth Buying an apartment here enabled my Mum…
Buying an apartment here enabled my Mum to live independently in the final years of her life. The building is kept in good order and clean. There are plenty of activities going on, everyone is very friendly and the House Manager is exceptionally helpful.
31 July 2026
Unprompted review
Reply from McCarthy & Stone
Dear Jill Robson,
Thank you for sharing your experience of William Turner Court, a McCarthy and Stone development in Morpeth.
We’re delighted to hear that living at William Turner Court enabled your mum to maintain her independence and enjoy her home during her later years. Knowing that residents can continue to live independently, while benefiting from a supportive community environment, is incredibly important to us.
It is particularly heartening to read your kind words about the House Manager. Our teams are committed to delivering excellent service, and your feedback highlights the support, care and assistance provided to residents and their families. We’re also pleased to hear that you value the well-maintained environment, the range of activities available and the friendly community atmosphere. We will ensure your kind comments are shared with the team.
Many thanks again for taking the time to share your feedback.
Kind regards,
The McCarthy and Stone Team
Wonderful Campbell House
A superb stay in the guest suite at Campbell House, Weybridge in Surrey. Tracy (House Manager) made us feel most welcome and we immediately felt part of the ‘Campbell House’ family. The on-site restaurant is fab (Chris and Lee serving delicious breakfasts) and easy parking just makes the whole stay enjoyable from start to finish.
9 August 2026
Unprompted review
Reply from McCarthy & Stone
Hello James
Thank you for taking the time to share your wonderful feedback.
We're delighted to hear that you had such an enjoyable stay in the guest suite at Campbell House and it is especially pleasing to know that Tracy made you feel so welcome and helped create that sense of being part of the Campbell House family from the moment you arrived.
We're thrilled that you enjoyed the on-site restaurant. Chris and Lee will be delighted to hear your kind comments about their delicious breakfasts and the service they provided. It's great to know that the convenient parking and excellent facilities helped make your stay smooth and enjoyable from start to finish.
We really appreciate your lovely review and will ensure your comments are shared with the team at Campbell House. We look forward to welcoming you back soon!
The McCarthy Stone Team
Glorious stay
Just completed a short break at Campbell House, Weybridge, Surrey. Perfect location, spotlessly clean and extremely comfortable…. The guest suite is easily located just off reception.
A wonderfully warm welcome from Tracy the House Manager who checked that I had everything I needed. She kindly recommended a superb pub walk along the river in Walton on Thames which was glorious. A real family feel to this development…. Thank you again for an amazing stay.
6 August 2026
Unprompted review
Reply from McCarthy & Stone
Hello Sarah
Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that you enjoyed your stay at Campbell House and found the guest suite to your liking. It's especially heartening to know that Tracy provided such a warm welcome and took the time to ensure you had everything you needed for an enjoyable visit.
We're pleased to hear that Tracy's recommendation helped you discover the beautiful riverside walk in Walton-on-Thames. Creating memorable experiences and helping guests make the most of their stay is something our team takes great pride in.
Your comments about the family feel within the development mean a great deal to us as we strive to create welcoming, vibrant communities where residents, guests, and visitors feel right at home, so it's wonderful to hear that this stood out during your stay.
Thank you again for your kind words. We will be sure to pass your feedback on to Tracy and the Campbell House team. We hope to welcome you back again soon for another amazing stay.
The McCarthy Stone Team
Julie C
Julie C. Portman court.
I was in a breathless state from shops when I got back. Last Friday.
Julie saw my urgency to talk to her and counselled me, squatting down besides me, as I had to sit down.so puffed.
It's nice touches like this, that make real her professionalism.
And exacerbates her role as estate manager.
Carol Rawlings.
7 August 2026
Unprompted review
Reply from McCarthy & Stone
Hello Carol,
Thank you for taking the time to share your experience.
We're delighted to hear about the care and support you received from Julie at Portman Court. The small moments often make the biggest difference, and it's wonderful to know that Julie recognised you needed assistance and took the time to sit with you, listen, and offer reassurance when you most needed it.
Your kind words perfectly reflect the compassion, professionalism, and dedication that our colleagues bring to their roles every day. Julie will be truly pleased to know that her thoughtful actions had such a positive impact on you.
Thank you again for your lovely feedback.
The McCarthy Stone Team
AIR CONDITIONING
As we embark on our 5th heatwave (confirmed by the Meteorological Office), are McCarthy Stone any further forward in progressing application forms (owner paid for) for Air Conditioning in their flats/apartments? It is noted that a recent medical request on Trust Pilot is outstanding an answer. Clearly, excessive temperatures are going to be the norm in the future. It is accepted that external aesthetics of McCarthy Stone assets is a key consideration, however there are systems out there that keep aesthetics to a minimum. Many flat dwellers (both private and leased) are considering the Mono Bloc system. There is no point going into the technical on this forum, however, upon reviewing this suitable alternative to split systems (using compressors) the price is escalating by the week.
Can McCarthy Stone provide an assurance that if a request is received a speedy response is given? Requests seem to bounce around, end up with Ops Managers who have no experience in this area, and delays ensue.
Your response will be most interesting!
Thank you
9 August 2026
Unprompted review
Reply from McCarthy & Stone
Dear Robert Williams,
Thank you for taking the time to share your feedback. We appreciate your comments regarding air conditioning and overheating within apartments, particularly during periods of prolonged hot weather.
McCarthy & Stone does have a formal Property Alterations and Adaptations process in place for homeowners wishing to explore the installation of air-conditioning or other alterations. Requests are considered on an individual basis, taking into account a range of factors including building design, technical requirements, health and safety considerations, planning implications and the visual impact on the development.
To enable a request to be assessed, homeowners are asked to complete a Property Alterations and Adaptations Application Form and submit it, together with any supporting information about the proposed installation, to their House or Estate Manager, who will forward it to the appropriate team for review.
We understand the importance of receiving a timely response. While the assessment timescale can vary depending on the complexity of the proposal and whether further information is required, the target timeframe for completing the review process is up to 25 working days.
Should any homeowner wish to discuss a potential application, their House or Estate Manager will be happy to explain the process and provide the necessary documentation.
Thank you again for taking the time to share your feedback. It would be useful for us if you could edit your review to include the name of your development, thank you.
Kind regards,
The McCarthy and Stone Team
Debs
Debs, the house manager, did everything possible to make our stay as smooth as possible. Lovely comfortable guest accommodation.
6 August 2026
Unprompted review
Reply from McCarthy & Stone
Hello Debs,
Thank you for taking the time to share your experience.
We're so happy to hear about your recent stay. We'll be sure to pass on the feedback to the House Manager, who will be very grateful for your kind words.
Thank you again for your lovely feedback.
The McCarthy Stone Team
Malika is an extremely kind and friendly professional member of staff & an asset to Campbell House.
Malika Soukeur (Duty Manager) was exceptionally kind and helpful & very supportive when I moved to Campbell House, Weybridge here 3 ⅓ weeks ago.
Malika made me feel very welcome and safe in the whole scary transition.
I am extremely grateful to Malika in helping me with this process.
I cannot recommend or praise her more highly.
8 August 2026
Unprompted review
Reply from McCarthy & Stone
Hello Ali,
Thank you for taking the time to share your experience of moving to Campbell House.
We are delighted to hear that Malika provided such exceptional support during your move and helped you feel welcome and safe throughout the process. We will be sure to pass this on!
Thank you again for your lovely feedback.
The McCarthy Stone Team
Impossible to sell
(Urmston, Manchester). My mother purchased a single bed Aug 2021 for £187k. She was hospitalised and had to move to a care home in January 2023. She died there in July 2023. It is now 3 years on and the property remains unsold. It has been on with MS Resales and on the High Street. We have reduced the asking price in stages to £80k with both. Not a sniff of an offer and very few viewings (none from the high street). Honest feedback from the high street is loud and clear - potential buyers turn tail as soon as they learn of the £770+ service charge per month. That is the very real reason they do not sell, no shadow of a doubt. The properties are lovely - the financials are not.
MS - you need to make it very clear to all prosepective residents/buyers that mere death will not forego the ongoing Service Charges and Ground Rent. It is not even reduced. It is the full amount. Ergo MS three years after death are still generating the same monies from her estate as if she was still alive and living there. In the meantime the estate (still in probate because we can't sell) has an accrued debt of £28k payable from proceeds when it does eventually sell.
Why is my long dead mother still subsidising the bistro, paying for garden upkeep that she can't enjoy, paying communal bills for living people, paying for none existent cleaning, water she doesn't use, for a house manager she can't see, alarms she shall never use and all that the service charges include?
The Probate solicitors are now forced down the road of selling to one of these "we'll buy your property cheaply because you are desperate" companies for wait for it.......£40k!!!
I have tried to speak to no end of departments at McCarthy Stone with no satisfaction. In December 2023 I emailed the local Operations Manager a detailed complaint itemising a whole raft of issues. No reply, just silence.
PLEASE - make it clear to buyers that Full service charges remain payable until sold. Falling back on "it's buried somewhere in the contract" is not good enough. Transparency is needed. It's the honest and decent thing to do.
Please don't bring up the sterling work that Resales do. It's lip service and doesn't wash with those that know the reality.
8 August 2026
Unprompted review
Reply from McCarthy & Stone
Dear Peter Killick,
Thank you for taking the time to share your feedback. We were very sorry to read about your experience and would like to extend our condolences on the loss of your mother.
We appreciate that dealing with a property sale while managing bereavement and probate can be both emotionally and financially challenging, particularly where a property takes longer to sell than anticipated. We understand the frustration this can cause and are sorry to hear of the concerns you have raised.
To maintain the services, safety measures and facilities within a development for all homeowners, service charge liability is linked to ownership of an apartment rather than occupation. This applies whether an apartment is occupied, vacant, or being marketed for sale and is consistent with the wider leasehold property market. Like all leaseholders, McCarthy & Stone also pays service charges on apartments that it owns.
Service charges are governed by legislation and are used to cover the costs of running and maintaining developments. The vast majority of these costs are passed on at the same price they cost us to procure, without any mark-up. Homeowners receive detailed annual budgets and audited accounts explaining these costs.
We recognise your concerns regarding the continued liability for charges after a resident moves out or passes away, and we understand why this can feel difficult for families. We strive to ensure that prospective purchasers are provided with information about ongoing service charge obligations before they make a purchase decision, and we continually review how we communicate this information.
As your review raises a number of development-specific and resale-related concerns, we would welcome the opportunity to review these directly. If there are outstanding issues that you feel have not been addressed, please contact our Customer Relations team at CustomerRelations@mccarthyandstone.co.uk, who will be happy to assist further.
Kind regards,
The McCarthy and Stone Team
Move to Springs Court
The help and knowledge given to me by the sales consultant Louise Mckerchar was invauable as I have never bought a leasehold property before. The whole experience including the removal service was a pleasureable experience
I've returned to my roots and am enjoying life at Springs Court.
1 August 2026
Unprompted review
Reply from McCarthy & Stone
Hello Ann,
Thank you for taking the time to share your experience of moving to Springs Court.
We are delighted that Louise's knowledge and support helped make your first leasehold purchase such a positive experience, and that the removal service helped ensure a smooth transition.
We will be sure to share your kind comments with Louise. It's lovely to hear that you are enjoying life at Springs Court and have settled in so well.
Thank you again for your feedback.
The McCarthy Stone Team
Kings Scholars Court, Macclesfield…
I had an excellent overnight stay last night in the Guest Suite at Kings Scholars Court, Macclesfield.
The suite was large and very well appointed, with a nice big sofa for relaxing and reading or watching TV, good quality comfortable beds, mini-fridge with milk and water, tea and coffee and snacks. Robes and slippers provided! The lovely, well-lit bathroom featured good toiletries and a walk-in shower. I had really good night's sleep in a safe, secure and luxurious environment. All credit and thanks to Julie, the House Manager.
6 August 2026
Unprompted review
Reply from McCarthy & Stone
Hello Maureen,
Thank you for taking the time to share such a wonderful review.
We're delighted to hear that you had an excellent stay in the Guest Suite at Kings Scholars Court, a McCarthy & Stone development. It's fantastic to know that you found the accommodation spacious, comfortable, and well equipped, with all those extra touches helping to make your visit feel both relaxing and luxurious.
Providing welcoming, high-quality guest accommodation for family and friends is something we take great pride in, so it's wonderful to hear that the suite exceeded your expectations.
Your kind comments about Julie are particularly appreciated. Our House Managers play a vital role in ensuring guests and residents receive the very best experience, and Julie will be delighted to know that her efforts contributed to such an enjoyable visit.
Thank you again for your lovely feedback. We will be sure to pass your comments on to Julie and the team at Kings Scholars Court. We hope to welcome you back again soon.
The McCarthy Stone Team
Great Staff
I have been arranging for a family member to rent a property At Mcarthy Stone and Joanne Jamison has been helping me. She has been extremely helpful with all the paperwork needed. She had gone above and beyond. I hope all the staff are the same going forward
5 August 2026
Unprompted review
Reply from McCarthy & Stone
Hello Sue
Thank you for taking the time to share your experience.
We're delighted to hear that Joanne Jamison has been able to support you whilst arranging accommodation for your family member. Moving home and completing the necessary paperwork can sometimes feel overwhelming, so it's wonderful to know that Joanne's help, guidance, and commitment made the process easier for you.
We're thrilled that Joanne's dedication and professionalism have left such a positive impression. We will be sure to share your kind feedback with her, as recognition like this means a great deal to our colleagues.
Thank you again for your lovely comments and for placing your trust in us. We wish your family member every happiness in their new home and look forward to continuing to provide the same high level of service throughout their journey with us.
The McCarthy Stone Team
Braidburn Court
My mum lives at Braidburn Court in Edinburgh and I just wanted to say a word about Imelda, the House Manager.
Imelda has been in post for a while now, and she has made a HUGE difference to the atmosphere of the place. Residents are mixing more easily, and arranging many more joint activities.
I cannot overstate my gratitude to Imelda for everything she has done!
7 August 2026
Unprompted review
Reply from McCarthy & Stone
Thank you for taking the time to share your feedback about Braidburn Court, a McCarthy & Stone Development in Edinburgh.
We're absolutely delighted to hear about the positive difference Imelda has made since joining the community. Creating a warm, welcoming environment where residents can connect, build friendships, and enjoy activities together is such an important part of life in our developments, and it's wonderful to know that this is being felt so strongly by both residents and their families.
Your comments about the atmosphere at Braidburn Court and the increase in social activities are a real testament to Imelda's dedication, enthusiasm, and commitment to supporting the community. We know that fostering a vibrant and inclusive environment can have a hugely positive impact, and we're thrilled that you've seen such meaningful changes.
Thank you for your kind words and for recognising Imelda's hard work. We will be sure to share your feedback with her, and we're certain it will mean a great deal. It's especially rewarding to hear that your mum is benefiting from the positive community spirit that has been created.
The McCarthy Stone Team
My mum brought a property of Caroline…
My mum brought a property of Caroline Craig Cordel in Romsey glebe court Caroline made the whole process so easy nothing was too much trouble very understanding. I couldn’t recommend Mcarthy and stone enough.
25 June 2026
Unprompted review
Reply from McCarthy & Stone
Dear Mrs Ellis
Thank you for taking the time to share your experience. We are delighted to hear that Caroline Craig Cordel made the purchase process for your mum at Glebe Court, a McCarthy & Stone development in Romsey, such a positive and stress-free experience. We know that buying a property is an important milestone, and we are pleased that everything was made as smooth and straightforward as possible. We will be sure to pass your lovely feedback on to Caroline, who will be thrilled to receive it.
Thank you again for taking the time to share your review
The McCarthy & Stone team
I want everybody to know what a great…
I want everybody to know what a great guy Jon is. He is our House Manager at Holly Place in Cobham.
His atttention to detail is outstanding and all-embracing. Nothing is too much trouble for him.
Not going to go into details here but thank you Jon, you will know to what I am referring .
JR
7 August 2026
Unprompted review
Reply from McCarthy & Stone
Dear John
Thank you so much for your lovely review. We are delighted to hear about your positive experience with the House Manager Jon at Holly Place, a McCarthy & Stone development in Cobham. It is especially rewarding to know that his support and commitment have made such a meaningful difference to you. We will be sure to pass on your kind words and appreciation to Jon.
Thank you again for taking the time to share your feedback and for recognising the exceptional service he provides.
The McCarthy & Stone team
Pristine guest suite
We stayed overnight in the guest suite of Summer Manor, Burley in Wharfedale where my mum has an apartment. Lovely twin room- pristine with en-suite shower room. Tea and coffee making facilities and very comfortable beds- just like a hotel but at a fraction of the cost. A special thanks to Claire, the house manager, for her help in organising our overnight stay.
1 August 2026
Unprompted review
Reply from McCarthy & Stone
Dear Angela
Thank you for taking the time to share your feedback regarding your stay at Summer Manor a McCarthy & Stone development in Burley in Wharfedale. We are delighted to hear that you enjoyed the guest suite and found it comfortable, spotless, and well-equipped for your overnight stay. Thank you for also recognising the House Manager Claire. We will ensure Claire sees your kind review
Thank you again for your review. We hope to welcome you back to Summer Manor on your next visit to your mum.
The McCarthy & Stone team
The Hailes at Haddington is wonderful
The Hailes at Haddington is wonderful. My parents love living there. Great facilities, everything they need. Fabulous manager (Sarah) who goes above and beyond. As a visitor I love the Guest Suite, makes visiting my parents easy, clean and beautifully presented with everything you need (and some extra treats!).
6 August 2026
Unprompted review
Reply from McCarthy & Stone
Dear Trisha
Thank you for taking the time to share such a lovely review of The Hailes a McCarthy & Stone development in Haddington. We are delighted to hear that your parents are so happy in their home and enjoying the facilities and community. It is especially heartwarming to know that the House Manager Sarah has made such a positive difference to their experience, we will be sure to pass on your kind words. We are also pleased that you enjoy staying in our Guest Suite when visiting. It is great to hear that you found it clean, comfortable and well-equipped, with those extra touches helping to make your visits even more special.
Thank you again for sharing your feedback.
The McCarthy & Stone team
Cheese and wine evening
We would like to thank Jackie our manager for the cheese and wine 🍷 evening she organised last night.
Thank you from everyone who attended we had a lovely evening
Catherine Place Melton Mowbray
5 August 2026
Unprompted review
Reply from McCarthy & Stone
Dear John
Thank you so much for your lovely review. We are delighted to hear that everyone enjoyed the cheese and wine evening organised by your House Manager Jackie, at Catherine Place, a McCarthy & Stone development in Melton Mowbray. Creating opportunities for residents to come together and enjoy social events is something we truly value, and it is lovely to know the evening was such a success. We will be sure to pass your kind thanks on to Jackie.
Thank you again for sharing your feedback.
The McCarthy & Stone team
Horizons Poole McCarthy & Stone is a…
Horizons Poole McCarthy & Stone is a wonderful place to spend your retirement years.
Staff are friendly, kind & informed.
The building is modern, clean & welcoming.
The restaurant meals are delicious, fantastic value, staff serve you at the table … important in later life … you have your independence but staff are to hand when needed or you have a question or three …. There is a lovely community feel, you can be involved or do your own thing.
A lovely place to live.
5 August 2026
Unprompted review
Reply from McCarthy & Stone
Good afternoon
Thank you for your review. We are delighted to hear that you feel Horizons a McCarthy & Stone development in Poole is such a welcoming and enjoyable place to live. It is lovely to know that the team’s friendly, kind and informed support, the modern and clean surroundings, and the restaurant meals have all helped create such a positive experience. We are especially pleased that you value the balance of independence, support when needed, and the strong sense of community. We will be sure to share your feedback with the team.
Thank you again for your review
The McCarthy & Stone team
Excellent stay in the guest room at The Oaks, Alsager
As a regular visitor, I always enjoy staying in the guest room at McCarthy Stone's The Oaks in Alsager. The room is consistently spotlessly clean, comfortable, and well maintained, with modern facilities that provide everything needed for a relaxing and enjoyable stay. The room is always presented to a high standard.
The House Manager is welcoming, friendly, and extremely helpful, making every visit a pleasure. The whole development is beautifully maintained.
5 August 2026
Unprompted review
Reply from McCarthy & Stone
Dear Jane
Thank you for your lovely review of The Oaks, a McCarthy & Stone development in Alsager. We are delighted to hear that you consistently enjoy your stays in the guest suite and that you find it clean, comfortable, and maintained to such a high standard. We are also grateful for your kind words about the House Manager, we will ensure they see your review.
Thank you again for sharing your review.
The McCarthy & Stone team
22 flats empty in my mothers block
22 flats empty in my mothers block and no sales apart from 2 because they overlook the sea. The others have been for sale for up to 4 years. Some reviews on here are also procured via over zealous staff members overseeing residents writing reviews. This should stop. MCS also wrongly published on their resales site that there was a waiting list for resales in the block - it took one year to get this misinformation taken down from their site
5 August 2026
Unprompted review
Reply from McCarthy & Stone
Dear Georgina
Thank you for taking the time to leave this review and share your feedback. We are sorry to read about your experience and understand how frustrating this situation must be for you and your family. We take all comments seriously and are concerned to hear your concerns regarding property sales, information published on our resale website, and the review process. We strive to ensure that all information we provide is accurate and transparent, and we are sorry if this has not been your experience. We would welcome the opportunity to investigate the issues you have raised and discuss them further with you. As we are unable to identify the development from your review, please contact our Customer Relations Team directly at customerRelations@mccarthyandstone.co.uk and let us know which development you refer to. This will allow us to investigate your concerns thoroughly and work towards a resolution.
Thank you again for bringing this matter to our attention.
We value all feedback as it helps us to improve our services and support our residents and their families.
The McCarthy & Stone team
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