After being recommended, i contacted mazuma and put in my details. Happy with price quoted so requested bag and postage labels. Posted thursday confirmrd receipt monday and passed inspection monday.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic experience selling iPhone 15. I'd had a higher quote to sell an iPhone 15 and went with that seller. More fool me, as they chipped the price down to a quarter of what they were offering. I... See more
Company replied
Easy to use website and quick sending of bag and postage. Constant contact via email at every step and got the original offered price, which am sure that many do not with other companies. Again gr... See more
Company replied
Seamless transaction, very easy to go through the process. Lots of good advice given for posting the item which helped as I don't sell phones very often. Once they received the phone I was kept up to... See more
Company replied
Company details
About Mazuma Mobile
Written by the company
Mazuma Mobile is one of the UK’s largest and most trusted technology recycling services, helping people across the UK get cash for their old phones and unwanted tech safely online. Whether you’re upgrading your device or clearing out old tech at home, Mazuma Mobile offers a simple and reliable way to sell your phone online, with free postage options, secure data wiping, and fast payment once devices are received.
Got an unwanted phone, tablet, smartwatch or games console? Trading in your old tech instead of leaving it unused helps extend device lifecycles and supports responsible technology recycling in the UK.
How can I get same-day cash for my old phone?
Selling your phone online with Mazuma Mobile is quick and straightforward. Once your phone, tablet, smartwatch, or games console arrives with us and is checked, we offer same-day payment, helping you turn unwanted devices into cash without long waits or hidden fees.How can I send my device to Mazuma Mobile?
Customers across the UK can choose from free and flexible postage options when selling their phone online. This includes Royal Mail Tracked delivery or convenient DPD collection from your door, making it easy to send your device in a way that suits you.Why do millions of customers trust Mazuma Mobile?
Mazuma Mobile is trusted by millions of customers in the UK for a transparent and reliable phone trade-in service. We focus on clear pricing, fast payments, and secure handling of every device, giving customers confidence when choosing where to sell their old phone.Got an unwanted phone, tablet, smartwatch or games console? Trading in your old tech instead of leaving it unused helps extend device lifecycles and supports responsible technology recycling in the UK.
Sell now
Quick. Simple. Hassle-free!
Written by the company
- Same-day cash you can rely on
- How quickly can I get paid? Sell your phone online with confidence. Mazuma Mobile offers same-day payment once your device arrives and is checked, helping customers across the UK turn old phones and unwanted tech into cash quickly, with no hidden fees or long delays.
- A secure trade-in service you can trust
- Is it safe to sell my phone online? Mazuma Mobile is one of the UK’s most trusted technology recycling services, with over 19 years’ experience. Every device is securely handled and data-wiped, giving customers peace of mind when choosing where to sell their old phone or tech.
- Simple, flexible trade-in
- How do I send my device? Selling your phone online is easy with Mazuma Mobile. Customers can choose from free postage options including Royal Mail Tracked or DPD collection from their door, making it simple to trade in phones, tablets, smartwatches, and games consoles across the UK.
Fast Payment!
The fastest way to get cash for your old tech!
We promise to send your payment on the same day we receive your device! Our FPS bank transfers clear in your account on the same day. No slow BACS payments which take 3 working days.
Contact info
Unit 2 Southgate Trade Park, Southgate, White Lund Industrial Estate, LA3 3PB, Morecambe, United Kingdom
- 0330 311 9511
- enquiries@mazumamobile.com
- www.mazumamobile.com
Award Winning
4.5
Excellent
166K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fair prices and a smooth experience
All good, a fair price offered and payment made quickly after it was received
14 August 2026
Reply from Mazuma Mobile
Hi Adrian,
Thanks so much for the kind words. We are really happy to hear you are pleased with the fast service. Glad we can make it easy for you.
Thanks again!
The Mazuma Team
Great service easy to use …
Great service easy to sell my old phone and money in bank same day they received my phone excellent, will use again and recommend to friends and family
14 August 2026
Reply from Mazuma Mobile
Hi Alex,
Thank you so much for your review! We are glad that your order completed so quickly and you received the payment within 24 hours. We appreciate you choosing us to recycle your device.
Kind Regards,
Mazuma
Reply from Mazuma Mobile
Hi Michelle,
Thank you for a 4-star review!
We are glad to hear that you are happy with the service we provided, and we look forward to recycling with you again in the future.
Kind Regards,
Mazuma
Always use this company.quick fair and…
Always use this company.quick fair and efficient.
14 August 2026
Reply from Mazuma Mobile
Hi Brenda,
Thank you for a 5-star review!
We are glad to hear that you are happy with the service we provided, and we look forward to recycling with you again in the future.
Kind Regards,
Mazuma
Great service great price great speed
The price i was given was the price I received all in all a very good experience just like other times I've used them payment on same day great service great price would deffinetly recommend...
14 August 2026
Reply from Mazuma Mobile
Hi Dave,
Thank you so much for your review! We are glad that your order completed so quickly and you received the payment within 24 hours. We appreciate you choosing us to recycle your device.
Kind Regards,
Mazuma
I had my old samsung phone to sell and…
I had my old samsung phone to sell and Mazuma offered a great price. All the process was easy and went pretty smooth. I will use them again for sure.
12 August 2026
Reply from Mazuma Mobile
Hi Stefano,
Thanks for the fantastic feedback! We're glad you found the process simple and straightforward, we really appreciate you trusting us with your device recycling. We look forward to helping you again in the future.
Best regards,
Mazuma
Speed of service was excellent and…
Speed of service was excellent and stated price paid was spot on
14 August 2026
Reply from Mazuma Mobile
Hi Chris,
Thank you for a 5-star review!
We are glad to hear that you are happy with the service we provided, and we look forward to recycling with you again in the future.
Kind Regards,
Mazuma
Best mobile buy back company
I have used Mazuma a number of times over the years and always been honest on condition of phone and always received the quote. I tried another company on one occasion as they offered more only to say my phone wasn't as the expected and instead of getting c£400 they offered me £100. On querying it they offered me £200. I got the phone back sent it to Mazuma and got the quoted price c£350 no questions asked
Seems to me that Mazuma are a proper well led company giving good fair orices and the others are not. I will not try another company again
12 August 2026
Reply from Mazuma Mobile
Hi Elliot,
Thanks for the fantastic feedback! We're glad you found the process simple and straightforward, we really appreciate you trusting us with your device recycling. We look forward to helping you again in the future.
Best regards,
Mazuma
We was given a price and this has been…
We was given a price and this has been honoured no change of mind when seeing the phone, payment made all good
14 August 2026
Reply from Mazuma Mobile
Hi William,
Thank you so much for your review! We are glad that your order completed so quickly and you received the payment within 24 hours. We appreciate you choosing us to recycle your device.
Kind Regards,
Mazuma
Excellent fast quote
Excellent fast quote. Received postage pack quickly, easy to follow instructions. Fast payout. Highly recommend
14 August 2026
Reply from Mazuma Mobile
Hi Clare,
Thank you so much for your review! We are glad that your order completed so quickly and you received the payment within 24 hours. We appreciate you choosing us to recycle your device.
Kind Regards,
Mazuma
Very easy to use and a quick service…
Very easy to use and a quick service too. Payment was made on the day of receipt - fab.
13 August 2026
Reply from Mazuma Mobile
Hi Dave,
Thank you so much for your review! We are glad that your order completed so quickly and you received the payment within 24 hours. We appreciate you choosing us to recycle your device.
Kind Regards,
Mazuma
Manage your expectations
I should have known based on the reviews but it feels like the whole model is entice with a high price and knock down once they have the phone in hand.
The screen had what appeared to me as a single light scratch (barely visible and less than 2mm long) and they allow up to 3. They said there was more than three and dropped a full £50 from the offer. But it's easier to just go with it than go through the delay of getting it returned and trying somewhere else.
12 August 2026
Unprompted review
Reply from Mazuma Mobile
Hi Luke,
Thank you for your review. I can see from your order number that you accepted the offer and the payment was made the same day.
Kind Regards,
Mazuma
Great service
Great service. Gave me my quote, best quote I'd been given. Wrapped up my tech, got postie to pick it up with the free postage label. As I have no post office near me. Delivered 2 days later. Money in my bank the same day as tech was delivered to Mazuma.
13 August 2026
Reply from Mazuma Mobile
Hi Tina,
Thank you for the fantastic review! We are delighted to hear you had an excellent experience from start to finish. It's great to hear you are happy with the price and the same-day payment. Your recommendation means a lot to us.
Kind Regards,
Mazuma
Selling my phone
Sent my phone Monday they received it Tuesday. Phone was checked Tuesday and also received the Money for it Tuesday brilliant service.
11 August 2026
Reply from Mazuma Mobile
Hi Lisa,
We're thrilled to hear you were happy with the service we provided & how quick your order completed. Your recommendation means the world to us, and we're always here if you need us again in the future!
Kind Regards,
Mazuma
Great quick way to sell my old phone.
12 August 2026
Reply from Mazuma Mobile
Hi David,
Thanks for the Excellent review! We're glad everything went smoothly and quickly for you.
Best regards,
Mazuma
Mazuma are so easy to deal with
Mazuma are so easy to deal with, got some advice on the phone which helped the process, within one day my order was completed. Great service.
13 August 2026
Reply from Mazuma Mobile
Hi Lee,
We're thrilled to hear you were happy with the service we provided & how quick your order completed. Your recommendation means the world to us, and we're always here if you need us again in the future!
Kind Regards,
Mazuma
A very quick service from sending…
A very quick service from sending return envelope to processing and payment.
Would highly recommend
13 August 2026
Reply from Mazuma Mobile
Hi Mark,
We're thrilled to hear you were happy with the service we provided & how quick your order completed. Your recommendation means the world to us, and we're always here if you need us again in the future!
Kind Regards,
Mazuma
Always a quick easy process
Always a quick easy process. Wouldn’t sell my phones anywhere else.
13 August 2026
Reply from Mazuma Mobile
Hi Emma,
Thanks for the great feedback! We're happy to hear everything went smoothly and that you've had a consistently positive experience. We appreciate you choosing us to recycle.
Kind Regards,
Mazuma
Reply from Mazuma Mobile
Hi Mark,
Thanks for the great feedback! We're happy to hear everything went smoothly and that you've had a consistently positive experience. We appreciate you choosing us to recycle.
Kind Regards,
Mazuma
Well that was easy!
A very easy and quick way to sell an old phone. I was impressed. Payment was super fast.
13 August 2026
Reply from Mazuma Mobile
Hi Janet,
We're thrilled to hear you were happy with the service we provided & how quick your order completed. Your recommendation means the world to us, and we're always here if you need us again in the future!
Kind Regards,
Mazuma
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.