Great buy! Fast shipping, well packaged. Phone was in amazing condition no obvious cosmetic issue (super awesome because it was a gift) definitely will consider site again when I need to get my repl... See more
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Great communications, easy process, fast refund. Got full value they quoted me too. Have used several times before for selling Apple products. They offered over $100 more than Verizon or Apple. Highly... See more
Everything went exactly as expected. MaxBack approved their purchase--at the agreed-upon price--just a day or two after they received the device; I got the check in the mail exactly two weeks later (... See more
After entering my Apple Watch information I knew immediately what my MAXBACK offer was which I felt was very reasonable. I waited until I received my new Apple Watch before sending in the one I was se... See more
Company details
- Electronics Wholesaler
- Cell Phone Recycling and Unlocking Service
- e-Commerce Service
- Electronics Store
- Internet Service Provider
Written by the company
RenewedMarket.com is the E-Commerce arm of Reconext, a global electronics refurbishment company where we sell professionally refurbished electronics online. Previously MaxBack.com, RenewedMarket.com offers its services nationwide and has been in operation since September 2010.
Contact info
2250 William D Tate Ave, 76051, Grapevine, United States
- 1-855-629-2225
- customerservice@reconext.com
- www.maxback.com
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My iPhone XR was downgraded from good…
My iPhone XR was downgraded from good to fair without any explanation as how they came up with the downgrade and knocked over $100 off the offer
Fast
Fast, easy, hassle-free service. Was happy to get some cash even from a broken phone. I highly recommend MaxBax!
First time to ever use this service
First time to ever use this service. Once I received notification they received the phone, it was a fast turn around to receive my money.
I actually got more money than I…
I actually got more money than I thought I would
Good service horrible price
Bait and Switch
I got a response from them saying that the two phones I sent in had deep scratches on them and they deducted 100 each. The phones had screen protectors on them and that is what had the scratch on them not the screen. No way to communicate that back to them and it was not worth the hassle to get them back. Felt like a bait and switch.
The process takes a few day’s but I was…
The process takes a few day’s but I was given exactly what I was quoted. Overall, a good experience.
I used your company many years ago and…
I used your company many years ago and loved it. Now i don't i think the phone was damaged enroute or when it arrived. I got alot less than quoted. I know that the phone was in avg condition not poor condition. Very disappointed
Easy process and quick turnaround.
MaxBack made selling my old IPad very…
MaxBack made selling my old IPad very easy. They gave a prompt response when the item was received.
Maxback is the best way to get cash for your used electronics
The Maxback website is user friendly. The process is easy. Find you device, print your shipping label, box and ship.
I did not properly prepare my device for trade in and was contacted by customer support. They helped walk me through the steps needed to remove my device from the cloud. They were helpful and courteous.
I have used Maxback for multiple items and would recommend them to anyone.
Genuine and Honest
Overall a good experience with Maxback. They had to recheck my device to clear it from my service network because I was told to call them for some issues. Got my money within a month which I believe a little late but that was fine. Otherwise, recommendable!
This was my first transaction with…
This was my first transaction with Maxback. I was quoted $103 for an iPhone 7 without a mark on it. I was wondering how they might try and give a lower quote once my phone was received. Lo and behold I get an email saying my screen is severely scratched and my new offer is $67. Not only was in not severely scratched but there wasn’t a mark on it. I won’t be using them again.
Mixed Results
Had mixed experience with Maxback. First transaction went really smoothly. Got what they quoted and it was quick. Second interaction not as good. They indicated the phone was unlocked and not Verizon and that condition was much worse than I estimated. OK, unlocked should be slightly better than locked and perhaps I wasn't good at determining whether scratches were worse than normal wear and tear. But the amount they offered was significantly below what they were offering online if I had assessed the condition at the lower category they were saying it fell in. BUT they were really efficient in sending it back when I declined their offer which I appreciated! BTW- ended up sending the phone elsewhere and got a lot more for it.
Great experience.
Got my money as quoted!
Got my money as quoted. Fast and easy, but one suggestion to expedite the process if Maxback provides a return box to make it even easier to send the item. Overall, good experience and I will recommend to my friends as Maxback offers a better value than the others.
Went smoothly overall!
Went smoothly overall! Very happy with the price I got for my iPad Pro. My only suggestion would be to update the status on tracking a bit more often, otherwise great! Thanks
Great service
Maxback delivered on time and I received my product as promised with great customer service to boot!
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