Always pop in for something. Good selection of food stuffs. Love the cakes which are so good can't get anywhere else in Ayrshire. Staff are always happy to help.
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See what reviewers are saying
Matthew's in Kilmarnock offers a wide range of Asian food you won't find at the supermarket. I especially love the huge noodle selection they have. They sell all sorts of different flavours and... See more
The product was packed very professionally making sure the glass bottle didn’t break. I would however advise to change the courier partner from Royal Mail since they don’t call. Otherwise the service... See more
Mathew’s is good at keeping customers informed of their order . They were waiting on something I ordered and asked if I was willing to wait an extra day or receive two deliveries. I’ve shopped several... See more
Company details
- Asian Grocery Store
- Catering Food and Drink Supplier
- Chinese Supermarket
- Korean Grocery Store
- Supermarket
- Wholesale Food Store
Written by the company
U.K.'s largest Oriental supermarket chain with 6 branches across the country: Glasgow(Headquarter), Edinburgh, Aberdeen, Dundee, Kirkcaldy & Inverness. Our online shopping platform stocks with 1000+ products of Asian cooking essentials at best value. Shop today for Oriental style of Sauces & Seasoning, Rice & Noodles, Fresh & Dried Ingredients, Snacks & Drinks!
Contact info
United Kingdom
- www.matthewsfoodsonline.co.uk
4.8
Excellent
360 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great customer service.
Great customer service.
Excellent choice of products.
Fast delivery.
30 October 2024
Great customer service and produce
Love my new bowl and ladle, I'm eagerly awaiting the 8" rice pattern bowl to be restocked then my dish-set will be complete.
Speedy delivery and very well packaged.
A great range of food items and good value too.
Will use again
25 October 2024
💯‼️✅. Great experience…..! 🙂
💯%
fast delivery 🚚 website very easy to use… easy payment method….. great products… definitely buying from again..
28 October 2024
Items were very well packaged and…
Items were very well packaged and delivery was very quick.
16 October 2024
A great hassle free shopping experience.
A great hassle free shopping experience. Though a few items were not available after placing my order, I was quickly contacted with available options & upon responding, received an acknowledgement, thereafter both my refund was repaid & amended order was very quickly dispatched & delivered by Fedex in good order.
Highly Recommended!! Thank you very much.
16 October 2024
Very helpful
They didn't have 1 item in but asked if I wanted a subscription BEFORE sending it.
The ingredients are labeled in English too for most items, which is really helpful.
Good experience, would buy again.
7 October 2024
Great Asian Market
My third time ordering from Mathews Foods and again the service was excellent. Some items were not in stock and this was quickly communicated and good alternatives offered. Delivery was prompt and items securely packaged.
Wide variety of products from Asian countries makes ordering a selection of flavours to prepare meals with easy and convenient. Keep up the good work.
23 September 2024
First time ordering and missed the…
First time ordering and missed the delivery from Fedex as the delivery notification cane through after they tried to deliver!
Today I have sent a third Email to the supplier after many attempts to contact yhe courier.
Still no reply from either?
8 September 2024
Reply from Matthew's Foods Online Oriental Supermarket
Dear Paul,
Please accept our sincere apology for the inconvenience caused. We understand your order was made on Sept 8th evening, we have despatched the order the next day afternoon followed with a shipment confirmation email sent to you. Unfortunately FedEx was unable to deliver the parcel on Sept 10th due to no safe place to leave the parcel and there wasn’t any update on the tracking ever since.
For some reason, your emails to us have fallen into the junk mail and we have reported this issue to our technical team to ensure this situation would never happen again. We totally understand the frustration and we are very sorry with the experience you have been through. Customer satisfaction is our first priority and we assure we will make things right.
We will contact FedEx first thing on Monday morning and urge for redelivery ASAP. We have been working with FedEx for quite a long time and they have been relatively reliable. We are looking into this and we will get in touch again once we have any update.
We appreciate your understanding and we’re grateful for your feedback so we can work to prevent this from happening again.
Regards,
Matthew’s Foods Online Team
Lovely Chinese supermarket
Lovely Chinese supermarket. Good prices and plenty of delicious foods.
3 September 2024
Unprompted review
A fast and efficient service
A fast and efficient service. It’s the first time I have used the company but I will certainly do so again.
26 August 2024
Easy to navigate the site. Excellent service.
Easy to navigate the site and choose the products. Delivery time was quick and well packaged. Excellent service Thanks.
4 August 2024
Excellent service and delivery
28 July 2024
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