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Mason Frank International Reviews 556

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, kindness, and dedication, highlighting their supportive and approachable communication style. Many people felt well-supported throughout their process, with their questions answered and clear guidance provided. Consumers frequently mention the excellent service, noting the efficiency, clear updates, and genuine interest in finding the right fit. Reviewers also appreciate the outstanding communication and punctuality, with many feeling that the team went the extra mile to ensure a smooth and stress-free experience.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, dedication, and... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism, clear... See more

Customer service

Consumers find customer service to be positive. Many reviewers highlight the consistent follow-ups, clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ayo has been extremely thorough in our executive search and remained patient as the scope of our role evolved over the hiring process. Ayo was proactive and really transparent as well as really easy t... See more

Company replied

Rated 5 out of 5 stars

Stellar performance all around. Communication and punctuality were outstanding. I felt supported every step of the way, no question went unanswered, that said; I couldn’t have worked with a better tea... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience! I had a great experience working with Brett and Lauren. They were honest and transparent throughout the entire process, which made it easy to trust their guidance. Their friend... See more

Company replied

Rated 5 out of 5 stars

My experience with Mason Frank was excelent, they was able to match my experience and knowledge to a new employer in a very nice way, they kept in touch during the whole process from initial contact... See more

Company replied


Company details

  1. Recruitment Service
  2. Recruiter

Written by the company

Mason Frank International, a Tenth Revolution Group company, is a recruitment firm dedicated to hiring specialist talent that can work with Salesforce.com; the world’s leading cloud-based CRM software provider. Established in 2010, our network of offices across the planet delivers hard-to-find talent into some of the most exciting projects throughout North America, Europe, Australasia and Asia Pacific, on both permanent and contact hires. With one of our candidates attending an interview somewhere on the planet every 48 minutes, Mason Frank has so far connected over 8,000 happy job seekers with their dream Salesforce role.


Contact info

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4.9

Excellent

TrustScore 5 out of 5

556 reviews

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Rated 5 out of 5 stars

I got placed

I got a call that they just loved my profile and jumped into a call, as soon as I am done with the call, he arranged an interview got a quick call that they are moving forward with me .
Thanks,

6 July 2023
Mason Frank International logo

Reply from Mason Frank International

Hi Anusha,
Here at Mason Frank, it is very important to us that we work hard for our candidates to find them the best possible work, so your comments mean a lot to us.
The Customer Experience Team

Rated 5 out of 5 stars

The most professionals

The most professionals. Perfect process and all the way close to me.

3 July 2023
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Reply from Mason Frank International

Hi Juanjo,
Thank you for your 5-star review. We're thrilled to hear that you found the team to be professional and the process to be perfect.
The Customer Experience Team

Rated 4 out of 5 stars

Great help with the client and job…

Great help with the client and job interview. Very good support after I was hired. I didn’t like the talk of “what is the minimum you would like to make” so that we reduce the ask because of “the competition”. If you announce a salary that’s the salary the job is for. It feels dishonest to me.

27 June 2023
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Reply from Mason Frank International

Hi Neila,
All feedback is very important to us as it helps us to continually improve. These comments will be passed on to senior management so we can work on improving our process in the future. However, it's great to hear you found the team to be a great help.
The Customer Experience Team

Rated 5 out of 5 stars

Easy to work with.

16 June 2023
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Reply from Mason Frank International

Hi Jonathan,
Thank you for your 5-star review. It's wonderful to hear that you find the team easy to work with.
The Customer Experience Team

Rated 5 out of 5 stars

Great partnership!

Anthony was an incredible help throughout the hiring process for my newest role. Great line of communication and always able to answer any question. Mason Frank will be my first suggestion for anyone I know looking for work.

9 June 2023
Unprompted review
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Reply from Mason Frank International

Hi Alex,
We're excited to hear you worked well with Anthony and he kept in communication throughout the process. Good luck in your new role. Thank you for recommending our services.
The Customer Experience Team

Rated 5 out of 5 stars

Mason Frank reached out to me for a…

Mason Frank reached out to me for a role that suited my past working experience and also my future aspirations, they've been fantastic, professional and always quick to reply. Great experience.

31 May 2023
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Reply from Mason Frank International

Hi James,
It is important to us that we provide a high standard of professionalism and well as responding promptly to any concerns, so your comments are wonderful to hear.
The Customer Experience Team

Rated 5 out of 5 stars

Mason Frank our long time partner for Salesforce contract work

Have worked with Mason Frank for years for my team and they have always done great work including in this last placement as they sought to align my team to the needs to the customer and helped ensure everything worked out well for all parties involved.

26 May 2023
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Reply from Mason Frank International

Hi Jeff,
Thank you for your 5-star review. It's wonderful to hear that you found the team helped ensure everything worked out for you and all the parties.
The Customer Experience Team

Rated 5 out of 5 stars

The recruiters that I worked with were…

The recruiters that I worked with were fantastic and straightforward.

24 May 2023
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Reply from Mason Frank International

Hi Madeline,
We're thrilled to hear that you found the team to be fantastic and straightforward. Thank you for your 5-star review.
The Customer Experience Team

Rated 5 out of 5 stars

Sam was AWESOME!

Sam was AWESOME!

I had a great experience working with Mason Frank through Sam.

19 May 2023
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Reply from Mason Frank International

Hi Jackson,
Thank you for your 5-star review. It's amazing to hear that you found Sam to be awesome and that you had a great experience with him.
The Customer Experience Team

Rated 5 out of 5 stars

One of the best in this Industry

Really prompt in responding, friendly and helped in each and every step during the whole process. Couldn't have asked for more!

19 May 2023
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Reply from Mason Frank International

Hi,
We're delighted to hear that you found the team to be responsive and friendly throughout the process. Thank you for your 5-star review.
The Customer Experience Team

Rated 5 out of 5 stars

Professional

Professional, always provide feedback in time. efficiency and nice people, help me a lot!

16 May 2023
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Reply from Mason Frank International

Hi Jasmine,
Thank you for your 5-star review. It's wonderful to hear that you found the team to be professional and helped you a lot during the process.
The Customer Experience Team

Rated 4 out of 5 stars

Good

They know how to deliver and how to do good business

10 May 2023
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Reply from Mason Frank International

Hi Azeem,
We're pleased to hear that you found the team was able to deliver for you and know how to do good business.
The Customer Experience Team

Rated 5 out of 5 stars

Sal Pierro is rates five stars in my Book

Sal Pierro helped us out of a "sticky" situation that we caused ourselves. He handled it with professionalism and grace under fire. He got the right people involved to solve the problem and I am very happy with the outcome.

11 May 2023
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Reply from Mason Frank International

Hi Rochelle,
It's wonderful to hear that Sal was able to help you and that you found him to handle the process professionally. We look forward to working with you again soon.
The Customer Experience Team

Rated 5 out of 5 stars

I had an excellent experience so far…

I had an excellent experience so far with the team. They informed me everytime I needed, the follow up was excellent, they were nice specially Clotilde from Madrid team, and always helpful.
Thanks to my effort and their help we got the job I was looking for.

10 May 2023
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Reply from Mason Frank International

Hi Yerai,
We're excited to hear that you had an excellent experience with the team and they kept you informed throughout the process. We wish you the best of luck in your new role.
The Customer Experience Team

Rated 5 out of 5 stars

My recruiter provided helpful insights…

My recruiter provided helpful insights on the role and expectations of the interviewers, which helped me be prepared with specific, relevant examples for the interview.

29 April 2023
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Reply from Mason Frank International

Hi LaShana,
Thank you for your 5-star review. It's wonderful to hear you found the team to provide you with helpful insights and helped prepare you for interviews.
The Customer Experience Team

Rated 5 out of 5 stars

Alanna was great

Alanna was great! Very good communication, patient, and accommodating. She always had helpful advice before each interview and was able to help get all of my questions answered.

26 April 2023
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Reply from Mason Frank International

Hi Thomas,
We're delighted to hear that you found Alanna to be a great communicator and provided you with helpful advice before each interview.
The Customer Experience Team

Rated 5 out of 5 stars

Marketing program manager

Really good profiles have been presented.
Follow-up from the account manager was really accurate.

20 April 2023
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Reply from Mason Frank International

Hi Stephanie,
We're thrilled to hear that you found the team were able to present you with good profiles and that the follow-ups were accurate. We look forward to working with you again.
The Customer Experience Team

Rated 5 out of 5 stars

Highly recommend!

I had a wonderful experience with Mason Frank International! From the initial consultation to landing a job, the entire process was smooth and stress-free. The team was attentive, supportive, and always kept me updated throughout the process. They took the time to understand my skills and career goals, and worked diligently to find a job that was a perfect fit for me.
Thanks to their efforts, I landed a fantastic job that I'm truly excited about. I would highly recommend Mason Frank International to anyone looking for a reliable and professional recruiting agency.

24 March 2023
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Reply from Mason Frank International

Hi Nargiza,
It's wonderful to hear that you found the team to be attentive and supportive throughout the process. Thank you for your 5-star review and recommending our services.
The Customer Experience Team

Rated 5 out of 5 stars

Mason Frank is number one

Mason Frank have been very good finding me suitable contract roles. I find that they spend time to help with every aspect of finding work, will always answer your queries and are very professional. They have a good reputation from my peers, I'm very pleased to be on their books.

21 March 2023
Mason Frank International logo

Reply from Mason Frank International

Hi Iain,
We're excited to hear that you find the team to be professional and answer any queries that you may have. In addition, to finding you suitable contract roles. Thank you for your 5-star review.
The Customer Experience Team

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