This was a brilliantly seamless experience, professionally managed by Mittio. We were first time renters and Mittio kindly walked us through the process and was on hand to answer any questions. The fo... See more
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Established in 1964, Martyn Gerrard Estate Agents, is a family run business and is one of North and North West London’s leading independent estate agents. We aim to keep the process of selling or purchasing property for sale or letting as simple as possible.
Ballards Lane 197, N3 1LP, London, United Kingdom
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Replied to 38% of negative reviews
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Martin Gerrard have been incredible to deal with on my recent purchase going above and beyond at every touch point to get the deal through. Shuhan Ali in particular has been a complete star and constantly able to help and supply answers making the whole process a very human exchange.
Daniel and Anthony were both excellent throughout the rental process. They were professional, responsive, and made finding a tenant smooth and stress-free.
We worked with Harrison and he went above and beyond for us. He was quick to respond, friendly, accommodated our schedule, and really great to work with.
Shivali was brilliant throughout the whole process. Really responsive, always happy to answer questions (even when I had quite a few!), and made everything feel straightforward. She kept us updated at every stage and was genuinely helpful. Would definitely recommend her to anyone looking to rent in the area. Thank you Shivali!
We have used MG to help us secure a tenant for our house in North London and they have been fantastic and found us an excellent tenant. Throughout, they have been extremely professional, responsive, practical and communicative and offered great advice throughout the process. A big thank you in particular to Andrew who has been a joy to work with. I would definitely recommend MG to any friends looking to rent.
Was shown a property by Anna and she was very attentive and gave all the information needed with no rush. Would recommend!
Martyn Gerrard has been great with our recent house move. We worked with Shuhan throughout and he was the best - always contactable, accommodating to our viewing requests, keeping us updated with the process on the vendor’s side and generally keeping the process moving smoothly. Thank you Shuhan!

Reply from Martyn Gerrard Estate Agents

Reply from Martyn Gerrard Estate Agents
Excellent Service from Martyn Gerrard – Special Thanks to Ellie!!!
I had an outstanding experience with the team at Martyn Gerrard, and I want to especially recognise Ellie for her exceptional support.
My water sprinkler safety system had been beeping nonstop for a week, and because it’s installed so high up, it required a contractor with proper equipment to fix it. I sent a note on Monday, and by yesterday Ellie personally called me, reassured me, and arranged for a contractor to come within the hour.
True to her word, everything was sorted quickly and professionally. Her responsiveness, efficiency, and genuine care made the entire experience stress‑free.
Thank you, Ellie, for your expediency and for delivering such an excellent customer experience. You were magnificent.

Reply from Martyn Gerrard Estate Agents
Florence was great at helping me find properties in the local area - she informed me of upcoming and existing properties that would be suitable for me, and was always quick to respond and organise viewings if needed. She always came back to me quickly with answers for any questions I had. Lovely to work with - thank you Florence!

Reply from Martyn Gerrard Estate Agents
I just want to say a huge "thank you" to Jatin and the entire Finchley Central team for the expert guidance, positivity and professionalism they showed that helped make this experience as painless as possible. It was a baptism of fire for us (first time selling in 25 years!) especially with market conditions turning south not long after we put our house on the market, but the team's resilience and support got us over the line (we exchanged yesterday, yayyy!).
No ask was too much - and working together we managed to line up our sale and purchase of the next property to happen on the same day (a HUGE relief!).
I won't lie and say this was a bed of roses, but you won't go far wrong having a team like Martyn Gerrard there to keep you calm and answer all of those questions/allay your fears in your time of need.
Great job team and keep doing what you do!

Reply from Martyn Gerrard Estate Agents
Zac theodorou was very kind, helpful and on time, he gave us enough time to explore the property and ask questions.

Reply from Martyn Gerrard Estate Agents
Shuhan is exactly the kind of estate agent you want representing you. Our recent move involved a super slow conveyancer holding up the rest of the chain. Shuhan went completely above and beyond his actual job description to apply pressure, bypass the blockages, and get our exchange over the line. He is proactive, doesn't accept excuses from other parties, and kept us constantly updated. Fantastic service from start to finish.

Reply from Martyn Gerrard Estate Agents
I was a property buyer, therefore not Martyn Gerrard’s client. However from the outset when being shown around properties I felt I was treated in an honest and straightforward way. The agents were incredibly helpful (particularly Yasmin) and all my questions were answered quickly and comprehensively. When the time comes to sell my property I am planning to use Martyn Gerrard as I wish prospective buyers to have the same experience as I had.

Reply from Martyn Gerrard Estate Agents
They are a good agency providing great help through referencing especially shivali .she been very helpful and always answered my questions. I would recommend.

Reply from Martyn Gerrard Estate Agents
So far our experience finding and securing a rental in London has been a smooth and stress-free process because of Dan and MG. Would recommend to anyone!

Reply from Martyn Gerrard Estate Agents
We had a really good experience overall. Nayeem was especially helpful throughout the process always responsive, patient, and supportive. He made everything much smoother for us. We really appreciate the help and would definitely recommend

Reply from Martyn Gerrard Estate Agents
Matthew was super helpful and excellent with communication. The property we were looking at wasn't quite the right fit but we appreciate the professionalism and responsiveness from Matthew!

Reply from Martyn Gerrard Estate Agents
We had a really positive experience with Martyn Gerrard. Alexia and Nayeem were both very helpful and responsive throughout the process. They supported us at every stage and made everything much easier. We really appreciate their help and would definitely recommend

Reply from Martyn Gerrard Estate Agents
Emails and phone messages ignored. The claims of Mr Gerrard on their website of customer service and trust are nonsense

Reply from Martyn Gerrard Estate Agents
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