MarineTraffic Reviews 

82
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, most reviewers were let down by their experience overall. Many people found the recent updates to the app and website to be a significant downgrade, ruining what was once a highly regarded tool. Customers reported that the user experience became very poor, making the application difficult to navigate and often unusable. Reviewers frequently noted that essential features were removed or no longer functioned correctly, such as vessel speed display and search lists, leading to a cluttered interface. Many expressed a strong desire for the old version to be reinstated, as they considered it far superior and more user-friendly, with some planning to switch to alternative services.

What people talk about most

Application

Customers express significant dissatisfaction with the app, particularly after recent updates, with many... See more

User experience

Customers consistently express disappointment with the user experience, particularly after recent updates... See more

Website

Consumers find the website to be negative, with many reviewers expressing significant dissatisfaction with... See more

Upgrade

Users describe negative interactions with the upgrade, with many expressing disappointment and finding the... See more

Product

People report negative experiences with the product, with many professional mariners finding it unusable for... See more

Reviews shaping this summary

Rated 1 out of 5 stars

So disappointed with the upgraded Marine traffic. Very difficult to navigate. Older version much easier to use. Subscribed to the old Pro level, which at £10 per annum was good value. Not paying £40... See more

Rated 1 out of 5 stars

What used to be a fantastic app has been completely ruined after the recent update. Please return it to the original before people delete & go elsewhere !!!!

Rated 1 out of 5 stars

Used this app for many years. Nice marine style layout, easy to work with and obtain details. The latest update is a total disaster also posted by many on other download sites. A very poor standard re... See more

Rated 1 out of 5 stars

What a terrible new app ; agreeing what everyone else are saying. Even making you pay for a inferior app.I’m finishing when the free trial ends.Why change when all working well on the old app


Company details

  1. Boat Dealer

Information provided by various external sources

Vessel positions tracking based on AIS data. Real-time ship locations and port arrivals departures


Contact info

1.4

Bad

TrustScore 1.5 out of 5

82 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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1.4

All reviews

(82)

67 reviews in the last 12 months

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Rated 1 out of 5 stars

Dreadful latest update What on earth have you done to the app…

What on earth have you done to the app !!??? The latest update is awful with a capital AW . The old version was 10 times better and more user friendly. New one doesnt show the variable speeds the boats do . Also my fleet section is full with only 15 vessels and I’m unable to add more . Woeful woeful update the worst ever . PLEASE let us have the old version back 🙏🏻 . I am presently searching for a different ship tracker and there’s a few about then I’m cancelling my subscription

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Very Disappointing

Used this app for many years. Nice marine style layout, easy to work with and obtain details. The latest update is a total disaster also posted by many on other download sites. A very poor standard response from the provider who claims that the app is still undergoing development. Why they even released a BETA at this stage goes beyond my way of thinking. Time to reconsider and roll things back would be best or it will be your loss!

8 March 2026
Unprompted review
Rated 1 out of 5 stars

Disappointed

I previously gave this app a 5 star rating, but the new upgrade is terrible and in my opinion unusable which is a pity, as I enjoyed the previous version of the app.

3 March 2026
Unprompted review
Rated 1 out of 5 stars

New version is horrible

10 days ago would have given 5 stars but after latest update app is unusable. Track is just line with very little info. Track shown on simplest map even if chart is choosen. If app not improve I will stop using it.

2 March 2026
Unprompted review
Rated 1 out of 5 stars

Ruined !!!!

What used to be a fantastic app has been completely ruined after the recent update.
Please return it to the original before people delete & go elsewhere !!!!

22 February 2026
Unprompted review
Rated 2 out of 5 stars

Afther update 20-02-26 i get a basic lowsy app…

Afther update 20-02-26 i get basic carts must conatly change to satelite. Tracks are only one line with no time (10m) anymore. No old "searchlist" anymore and the whole time the upgrade loge over the half page....
What are you doing. It was a perfect site! We paid for it and in once.... all over.... we go to another site.
The helpdesk is AI send some mails and i must say i got good answers back but its still not working like it was....
So marine-traffic: put it back...

20 February 2026
Unprompted review
Rated 1 out of 5 stars

A great website destroyed.

What used to be a brilliant live shipping website has been completely destroyed by a greedy profit-driven company.

The whole look of the website is awful now.

kpler have alienated thousands of previous users and sadly I can’t see the website surviving.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

I'm with Marine Traffic for years

I'm with Marine Traffic for years, this is a part of my job to check vessel status from ETD to ETA daily. As a commercial manager, I'm enjoying its service nicely. Many thanks to the team who is giving labor to make and manage this.

1 July 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

THE PAID SUBSCRIPTION IS COMPLELEY USELESS.
IT STATES PAID MONTHY BUT THEN BILLS YOU IN ONE PAYMENT. I AM IN THE MIDDLE OF TRYING TO GET A REFUND AFTER €1,000 WAS TAKEN FROM THE ACCOUNT TODAY.

13 February 2025
Unprompted review

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