MapMyMarathon Reviews 

76
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

1st class service 👌, great quality product im more than happy with the Outcome. No hesitation recommending this company to my Tri-Athlon, Marathon, Swimming 🏊‍♂️ an OCR friend's.

Company replied

Rated 5 out of 5 stars

Ordered two IronMan prints (Copenhagen and Zurich). Looked around at different companies and these seemed to stand out. Very fast turnaround and proof checking service was very efficient. Prints are v... See more

Rated 5 out of 5 stars

Excellent service, highly highly recommend. One small thing I would suggest - The postman folded the cardboard the print was posted in to fit through the letterbox. Luckily the print was not damaged,... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish, felt like a really personal service. Jpn always kept me up to date by email with how the order was,checked if everything was okay and if any extra words or pho... See more

Company details

  1. Running Club

Information provided by various external sources

Our personalised Marathon Maps come in a range of contemporary styles to match your preference. We combine run route, street level map, city skyline, and your personal run data (pictures are a free-of-charge option). You can select to create print-only, or a framed option. All maps are printed on quality 300gsm satin paper for a professional and durable finish.


Contact info

4.8

Excellent

TrustScore 5 out of 5

76 reviews

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4.8

All reviews

(76)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

1st class service 👌

1st class service 👌, great quality product im more than happy with the Outcome. No hesitation recommending this company to my Tri-Athlon, Marathon, Swimming 🏊‍♂️ an OCR friend's.

19 May 2020
Unprompted review
MapMyMarathon logo

Reply from MapMyMarathon

Thanks Johnny really pleased you’re happy with the Dublin design. We will get that discount code sorted for next time - just let me know if you fancy any other events.

Rated 5 out of 5 stars

Great service

Great service, contact them with details on what I want a few changes on the template which was no trouble very helpful and in just over a week the frame was hanging on my wall.. I will be using them again.
Thanks

24 April 2020
Unprompted review
MapMyMarathon logo

Reply from MapMyMarathon

Many thanks Alan - really pleased you like it. Thanks for helping push the design too... look forward to the next one...

Rated 5 out of 5 stars

Excellent service but could do with safer packaging.

Excellent service, highly highly recommend. One small thing I would suggest - The postman folded the cardboard the print was posted in to fit through the letterbox. Luckily the print was not damaged, however, this was only by luck. I would suggest that maybe the prints be sent rolled in a cylindrical packaging, rather than fold-able cardboard. It is out of both the customer and MapMyMarathon's hands once in the hands of Royal Mail, but I think better packaging would lessen the risk of folds in the prints. Nevertheless, v pleased with what I got.

6 January 2020
Unprompted review
MapMyMarathon logo

Reply from MapMyMarathon

Thanks Daniel... glad you were pleased and thanks for the good advice. No matter how hard we work to get the print to customers safely, it is totally out of our hands. We will again look into the options here, and are already wrapping the packages with 'fragile' tape.

Rated 5 out of 5 stars

I’m so pleased with the frame they made…

I’m so pleased with the frame they made for my brother. I had a couple of questions which I emailed to them, they were answered very promptly and fully. The frame was sent out quickly and wrapped well to avoid any damage in transit. Would definitely use this company again

23 December 2019
Unprompted review
Rated 5 out of 5 stars

I would recommend

Jon was very good at keeping in touch and the service was very quick. The print arrived very well packaged and in perfect condition. I would recommend MaoMyMarathon to others.

17 November 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, felt like a really personal service. Jpn always kept me up to date by email with how the order was,checked if everything was okay and if any extra words or photos were required.
Great value and the finished product is excellent. I would definately recommend and will be sure to order again from here.

5 November 2019
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and quality prints

Ordered two IronMan prints (Copenhagen and Zurich). Looked around at different companies and these seemed to stand out. Very fast turnaround and proof checking service was very efficient. Prints are very good quality and look great. Unfortunately some damage occurred during shipping but re-prints sent out no quibble. Would use again.

4 November 2019
Unprompted review
Rated 5 out of 5 stars

They didn’t have the route for my…

They didn’t have the route for my Ironman 70.3. Yet after less than a day they sent me a proof print to have a look at. I sent through my timings and finish line photo and they made it into a superb framed picture which I will cherish forever.
Absolutely fantastic service and friendly customer care too.
I couldn’t recommend them enough. I’ll definitely be using them for all of my Ironman events.

21 October 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. I was impressed that I was emailed a proof of the image before final printing & dispatch.

23 September 2019
Unprompted review
Rated 2 out of 5 stars

Still waiting for my order

Still waiting for my order.
Seemed to taken more orders than they could cope with demand. Suggested putting note on website to let people know of delays and was told this is a one off. Doesn’t help with people ordering.

29 August 2019
Unprompted review
MapMyMarathon logo

Reply from MapMyMarathon

Customer satisfaction is the most important thing to us so we are very sorry we haven't delivered on this occasion. I am pleased to say this order has now been shipped, and we are always grateful for customer feedback so we can improve what we do.

Wherever we know there will be a short delay due to supplier times we aim to notify customers and check to see if this is ok. If it is not, then we always offer a full refund on their purchase.

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