Banner for Manuka Doctor

Manuka Doctor Reviews 

4,864
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,690 reviews, reviewers overwhelmingly had a great experience with this fantastic company. Customers frequently praise the delicious taste and top-grade quality of the natural honey and various popular skincare items. Many people also appreciate the prompt delivery service, highly competitive pricing, and the very user-friendly ordering website. Shoppers regularly note that purchasing directly online is completely seamless and offers great value during promotional deals. Some reviewers were not happy with unexpected delivery delays or unfortunate instances where packages were mistakenly sent elsewhere. A few consumers additionally mentioned frustrating packaging issues, noting extreme difficulties opening the tightly sealed plastic containers.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the delicious taste and excellent... See more

Quality

Consumers find quality to be positive, consistently praising the delicious taste and top-grade nature of the... See more

Delivery service

Customers had positive experiences with delivery_service, consistently reporting prompt and efficient... See more

Price

People report high satisfaction with the competitive and reasonable prices offered. Customers frequently... See more

Order

Customers consistently note positive experiences with order processes, highlighting a smooth and swift... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the items were well packaged and delivered on time. I've been buying the spf50 face day cream for a few years and have several friends who now also use it - it's great for mature skin and I wou... See more

Company replied

Rated 5 out of 5 stars

I brought the 540MGO manuka honey on offer to see if it could help shift a sinus infection hoping that boosting my immune system by taking two teaspoons a day (one with breakfast and one before bed)w... See more

Company replied

Rated 5 out of 5 stars

It tastes great but I was rather sceptical even as I bought the product. However I decided to give this honey a go and to be honest I think it is helping with my silent reflux sore throat but not on... See more

Company replied

Rated 5 out of 5 stars

I have repeat orders of Manuka Doctor products and am highly satisfied with every product. From the ordering process to packaging and delivery it is a smooth process. The facial moisturisers that I... See more

Company replied


Company details

  1. Health and Beauty Shop
  2. Health Food Store
  3. Vitamin and Supplements Store

About Manuka Doctor

Written by the company

Manuka Doctor is New Zealand’s Number 1 independent Manuka honey brand sold in over 40 countries.

We’re Trusted for Wellness by Doctors, Health Professionals and over 100,000 verified reviewers.

When you choose Manuka Doctor you’ll get award-winning, proven natural products. Superior quality, and sourced directly from our bee-keepers in the clean, green mountains of New Zealand.

We’re famous for offering excellent value Manuka Honey. Great deals with five star customer service and fast delivery to your door.

All our Manuka honey is packed in New Zealand and tested multiple times by independent laboratories to ensure purity and strength. Every jar clearly displays its MGO or UMF rating for transparency and trust. Our honey is RAW, certified, and fully traceable from hive to home - offering you authenticity, integrity, and the highest possible standards, every time.

Proudly sold in some of Europe’s biggest health food retailers – Manuka Doctor is the best-selling Manuka Honey brand in over 1,000 branches of Holland & Barrett.

Our official New Zealand licences: UMF (1026), New Zealand Made (805337), Fernmark (100241).

In the UK we offer quick, reliable delivery with Royal Mail and DPD. Delivery is typically within 2-4 working days. A next working day delivery is also available.

Our UK office is based in Hinckley, Leicestershire. The customer service team are here to help and can be contacted on 01455 895959 or customerservices@manukadoctor.co.uk


Contact info

Promotion box for Manuka Doctor

Our guide to genuine Manuka Honey

What you need to know to avoid fake Manuka Honey.

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(4,864)

1,595 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best honey by fr…

Have been purchasing Manuka Doctor for ages and I can honestly say I have never been disappointed. Thanks to the wonderful bee's for all their hard work.

13 July 2026
Manuka Doctor logo

Reply from Manuka Doctor

Thanks for your kind review, we hope you continue to enjoy!

Rated 1 out of 5 stars

I was charged £119-95p for a jar of…

I was charged £119-95p for a jar of 500mg manuka honey when it was on offer for under less than half price...no more thanx

13 July 2026
Manuka Doctor logo

Reply from Manuka Doctor

Unfortunately at the time in which you'd placed your order online, the offer had already ended.
You're more than welcome to get in touch with customerservices@manukadoctor.co.uk who will be more than happy to assist you 🐝

Rated 5 out of 5 stars

An Excellent Experience. To make my order with someone on the…

To make my order with someone on the phone so easily was excellent. Also, it was a comfort to know I would be able to speak to someone if there had been a problem with delivery (which was excellent). I have had Manuka Doctor honey for several years which is excellent quality and I’m delighted I can now use your amazing deals - many thanks

8 July 2026
Manuka Doctor logo

Reply from Manuka Doctor

We're always happy to help our customers over the phone and will always continue to do so. Appreciate your returning custom ❤️

Rated 5 out of 5 stars

Lemon Honey Sweets.

Just love the sweets I use inhalers and the sweets really help to take thr dryness away,Also bought the Eye Cream lovely and soft on my skin, hopefully will get good results 😊

8 July 2026
Manuka Doctor logo

Reply from Manuka Doctor

We are so happy to hear that our sweets are providing you with relief. We hope you continue to have positive experiences with our products.

Rated 5 out of 5 stars

Very easy to order and fantastic…

Very easy to order and fantastic website ! Was in NZ a few months ago and this honey company was recommended to me . Soothed my throat when I had a virus !!!!

6 July 2026
Manuka Doctor logo

Reply from Manuka Doctor

We're so glad to hear that you found our website easy to use and that our honey provided comfort when you needed it most.
It's great to know that our product was recommended to you during your visit to New Zealand. ❤️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look