MandiMart Reviews 

1,599
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 285 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping times and note that orders consistently arrive promptly across many different international destinations. Consumers are also very pleased with the exceptional quality of the products, which genuinely help families and children dealing with various daily health requirements. Some reviewers were not happy with delivery delays, unexpected additional taxes, and occasional missing packages that caused significant frustration. A few people mentioned waiting significantly longer than expected for their online purchases to arrive or experiencing unresolved shipping issues over several weeks. People also noted that dealing with unexpected customs fees and communication regarding order details can sometimes be challenging.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, noting that packages consistently arrive quickly and on... See more

Product

Reviewers highlight positive aspects of product quality, noting that the items are effective and helpful for... See more

Order

Users describe ambiguous interactions with order experiences, featuring mixed feedback. Many consumers praise... See more

Service

Customers had positive experiences with service, noting variety, efficiency, and timely arrivals. Reviewers... See more

Quality

Customers consistently note positive experiences with quality, highlighting professional service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used to purchase a medication for my son. Always delivered before due date. Never had an issue at all. If anything they need to slow down a bit as they showing up rest of retailers. Never has my deli... See more

Company replied

Rated 5 out of 5 stars

MandiMart are the only sellers of Living Supplements chelation products in Western Europe that I know of. I've been buying from them since 2022. Orders are always correct and shipped promptly. Takes a... See more

Company replied

Rated 5 out of 5 stars

Great products . Very hood help if need more explanations & dispatched well packaged . I’ve been with MandiMart for nearly 20 years for my autistic son vitamins etc & able to inspire some friends to... See more

Company replied

Rated 5 out of 5 stars

There was a problem with one order which was delivered differently than my choice and the products were late. After sending an email tu customer support, they checked and immediately send anoth... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Beauty Product Supplier
  3. Fitness and Nutrition Service
  4. Herbal Medicine Store
  5. Homeopathic Pharmacy
  6. Toiletries Store

About MandiMart

Written by the company

Your Company Logo



MandiMart, established by Mandy Rodwell in 2005, is a family-owned small/medium-sized enterprise.



It was born out of the necessity for Sam Rodwell to access biomedical treatment, including vitamins, supplements, and minerals, to alleviate symptoms associated with Autism Spectrum Disorder.

Recognising the challenges of lengthy international sourcing (exceeding 3 weeks) and cost inefficiencies, MandiMart serves as a distribution hub for these products, directly sourcing from the US to supply the UK and EU markets.

Operating from warehouses in the UK and the Netherlands, we offer competitive pricing, ensuring accessibility and affordability for our customers.


MandiMart UK MandiMart EU Contact UK Contact EU

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(1,599)

334 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

IT îs ok end good

10 February 2026
MandiMart logo

Reply from MandiMart

Hello,

Thank you so much for your 5-star review! We’re really pleased to hear that you had a good experience with us.

We truly appreciate your support and hope to serve you again very soon!

Kind regards,
Lois

Rated 5 out of 5 stars
MandiMart logo

Reply from MandiMart

Hello Alex,

Thank you so much for your kind review! We’re delighted to hear you were happy with the fast shipping and secure packaging.

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

Rated 5 out of 5 stars

Professional in all situations

I had a positive experience with MandiMart even though this time my parcel arrived empty, without the product.
They reacted swiftly and reimbursed the amount I have paid so that I could place a new order.
Thank you very much.

30 January 2026
MandiMart logo

Reply from MandiMart

Hello Albena,

Thank you so much for your wonderful review and for your understanding.

We’re very sorry once again for the inconvenience this issue caused. However, we’re really pleased we were able to get everything resolved quickly for you and process the reimbursement so you could place a new order without delay.

We truly appreciate your patience and your support, and we look forward to serving you again soon!

Have a great day,
Lois

Rated 5 out of 5 stars

Wonderful product!

31 January 2026
MandiMart logo

Reply from MandiMart

Hello Desislava,

Thank you so much for your lovely review! We’re thrilled to hear you are happy with this product.

We really appreciate you taking the time to share your feedback, and we look forward to serving you again soon!

Warm wishes,
Lois

Rated 5 out of 5 stars
MandiMart logo

Reply from MandiMart

Hello Elena,

Thank you so much for your wonderful review and recommendation! We’re so happy to hear you had such a positive experience with us.

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

Rated 5 out of 5 stars

Very good website

Very good website, I recommend buying from them. Everything was good and the shipping was fast.

22 January 2026
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Reply from MandiMart

Hello Maisara,

Thank you so much for your wonderful review and recommendation! We’re delighted to hear of your positive experience with us :)

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

Rated 5 out of 5 stars

Delivered very fast

Delivered very fast. Great experience in the purchase as always

22 January 2026
MandiMart logo

Reply from MandiMart

Hello Beatriz,

Thank you so much for your wonderful review! We’re delighted to hear you received your order so quickly and that you continue to have a great experience purchasing with us.

We truly appreciate your continued support and look forward to serving you again soon!

Have a great day,
Lois

Rated 5 out of 5 stars

Fast

Fast, accurate and safe delivery!

16 January 2026
MandiMart logo

Reply from MandiMart

Hello Wendy,

Thank you so much for your kind review! We’re delighted to hear that you are happy with our service.

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

Rated 5 out of 5 stars

If you have a problem

If you have a problem, mandi mart always lesson.

13 January 2026
MandiMart logo

Reply from MandiMart

Hello Releseng,

Thank you so much for your kind review! We’re really pleased to hear that you feel listened to and supported whenever there’s a problem.

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

Rated 2 out of 5 stars

Order one receive another

O rder i recived...
but i ordered Super Folinic Acid (HIGH DOSE) for 90 euro but they send me regular one for 40...

15 January 2026
MandiMart logo

Reply from MandiMart

Hello Arturas,

Thank you for taking the time to leave your review, and we’re very sorry to hear about this issue.

We did reach out to you by email around 5 days ago to help resolve this, as we would be more than happy to arrange either a replacement or a refund. To do so, we just need a photo of the product you received so we can investigate this with our warehouse team and put it right as quickly as possible.

Please do reply to our previous email or contact us via our help centre, and we’ll get this resolved for you straight away - https://mandimart-help.atlassian.net/servicedesk/customer/portal/3

Kind regards,
Lois

Rated 5 out of 5 stars

Thank you so ivy for organizing…

Thank you so ivy for organizing everything. The Item is in my hands and I am very happy!

5 January 2026
MandiMart logo

Reply from MandiMart

Hello Michael,

Thank you so much for your kind review! We’re delighted to hear everything arrived safely.

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

Rated 5 out of 5 stars

Always consult with the Doctor before you buy

I am happy to receive the medicine

6 November 2025
MandiMart logo

Reply from MandiMart

Hello Khandoker,

Thank you so much for your kind review! We completely agree and always encourage customers to consult with a medical professional before starting any new supplement.

We’re delighted to hear you’re happy with your order and truly appreciate your support.

Have a great day,
Lois

Rated 5 out of 5 stars

Great service and the products!

Great service and the products!

14 January 2026
MandiMart logo

Reply from MandiMart

Hello Anastasiia,

Thank you so much for your kind review! We’re delighted to hear you’re happy with both our service and our products.

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

Rated 5 out of 5 stars

I am very pleased with the quality of…

I am very pleased with the quality of the product, the quick delivery, and the packaging. I will definitely order again

11 January 2026
MandiMart logo

Reply from MandiMart

Hello Ion,

Thank you so much for your wonderful review! We’re delighted to hear you’re pleased with our service

We truly appreciate your support and are so glad to hear you’ll be ordering again, we look forward to serving you in the future!

Have a great day,
Lois

Rated 5 out of 5 stars

Great Experience

Prompt delivery

8 January 2026
MandiMart logo

Reply from MandiMart

Hello Neculai,

Thank you so much for your kind review! We’re delighted to hear you had a great experience and were happy with the prompt delivery.

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

Rated 5 out of 5 stars

Quick delivery

Quick delivery

7 January 2026
MandiMart logo

Reply from MandiMart

Hello Tracey,

Thank you so much for your kind review! We’re delighted to hear you were happy with the quick delivery.

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

Rated 1 out of 5 stars
MandiMart logo

Reply from MandiMart

Hello Silvia,

Thank you for leaving your review. We’re really sorry to hear that your order hasn’t arrived.

Our team is currently in contact with you via email and has begun an investigation with FedEx to locate the parcel. If the order cannot be found, we will of course arrange either a replacement or a full refund for you.

If you have any further questions in the meantime, please feel free to reply directly to the most recent email we sent, and we’ll be happy to help.

Kind regards,
Lois

Rated 5 out of 5 stars

on time good tracking

9 January 2026
MandiMart logo

Reply from MandiMart

Hello Sigrid,

Thank you so much for your kind review! We’re pleased to hear your order arrived on time.

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

Rated 5 out of 5 stars

Excellent support from the team

Excellent support from the team, fast and fantastic delivery within 48 hours within EU! Happy customer

8 January 2026
MandiMart logo

Reply from MandiMart

Hello Anna,

Thank you so much for your wonderful review! We’re delighted to hear you’re happy with the support from our team and that your order arrived so quickly within the EU.

We truly appreciate your support and are so pleased to have you as a happy customer!

Have a great day,
Lois

Rated 5 out of 5 stars

Handy app

Handy app
I use it with no problems. Thank you

20 January 2026
MandiMart logo

Reply from MandiMart

Hello Arlene,

Thank you so much for your kind review! We’re delighted to hear everything is working well for you.

We truly appreciate your support and look forward to serving you again soon!

Have a great day,
Lois

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