Reply from Malys Equipements
Thank you for your feedback and for choosing MALYS Équipements 😊
We hope your VILIO BLACK reception desk will be a great addition to your professional space.
Thank you for your trust!
The MALYS Équipements Team
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Company details
Written by the company
Malys Équipements est une entreprise spécialisée dans la fourniture de mobilier et d’équipements professionnels pour les secteurs de la coiffure, de l’esthétique et du bien-être. Nous accompagnons les salons de coiffure, instituts de beauté, spas et centres de soins dans la création et l’aménagement de leurs espaces. Notre objectif est de proposer une gamme complète de produits alliant qualité, confort et fonctionnalité : fauteuils de coiffure, bacs shampoing, tables de soins, mobilier médical ou encore équipements dédiés aux prestations esthétiques. Chaque produit est sélectionné pour répondre aux exigences des professionnels, en termes d’ergonomie, de durabilité et d’expérience client. Nous travaillons principalement avec des entreprises, indépendants et centres de formation, en leur proposant des solutions adaptées à leurs besoins, leur budget et leur image. Chez Malys Équipements, nous mettons un point d’honneur à offrir un accompagnement personnalisé, des conseils adaptés et un service réactif. Notre ambition est de permettre à chaque professionnel de disposer d’un espace fonctionnel, esthétique et performant, contribuant au développement de son activité.
Nos Inspirations
Written by the company
- Des idées, des ambiances et des styles pour aménager votre salon 💈✂️
- Découvrez notre sélection d’inspirations pour salons de coiffure et barber shops : décoration, mobilier, agencement, ambiance et tendances. De quoi trouver des idées, affirmer votre identité et créer un lieu qui vous ressemble ✨
Nos conseils
Astuces, idées et recommandations pour accompagner vos projets 💡
Découvrez nos guides d’achat et conseils d’aménagement dédiés aux salons de coiffure, barber shops et instituts esthétiques. Mobilier, équipements, organisation de l’espace et astuces pratiques : des contenus pensés pour vous aider à faire les bons choix selon vos besoins ✨
Contact info
3 Av. de la Martelle, 81150, terssac, France
- +33(0)532629660
- contact@malys-equipements.com
- www.malys-equipements.com
🎉 Promotions & bons plans 🤎
4.1
Great
268 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I still haven't received the package
I still haven't received the package, even though I ordered it over a month ago.
1 September 2026
Reply from Malys Equipements
We are sorry to read your review, but we would like to clarify the status of your order.
Your order was placed on August 17th for an item that was out of stock and being restocked, as indicated on our website at the time of purchase. The delivery timeframe therefore had to take this availability into account.
Your order was shipped on September 1st and is currently in transit. A tracking link was sent to you by email, allowing you to follow the progress of your delivery directly.
There is therefore no abnormal delay with your order at this stage. We always recommend checking the availability indicated on the product page when ordering, as this determines when an item can be dispatched.
We hope you will reconsider your review once your order has been delivered, as the current situation corresponds to the availability and shipping information provided when the order was placed.
The MALYS Équipements Team
Bad service
I ordered 3 mirrors and 2 of them broke. They gave me an email address to report my problem. Of course I did this right away, but to this day I have not received any response or solution. I called and they indicated that they would answer that afternoon. But you don't guess the answer, No answer. Very bad service!!
I find this very unfortunate because at first I was very satisfied :(
7 July 2026
Reply from Malys Equipements
Thank you very much for your kind review 😊
We're delighted to hear that you're happy with your new OPTIMA BLACK mirrors and that everything went smoothly from order to delivery.
Thank you as well for your trust and your kind words about our customer service. We look forward to assisting you again with your future projects.
The MALYS Équipements Team
I had purchased a massage chair from…
I had purchased a massage chair from Malys store, and although the delivery process was smooth and the box was well-wrapped and in good condition, I was disappointed to discover that one part of the massage chair was damaged when I unpacked it.
Malys equipment answered to me, that nothing they can do.
Horrible experience with this store
28 May 2024
Unprompted review
Reply from Malys Equipements
Nous sommes navrés de votre retour et comprenons votre déception.
Suite à votre demande, les éléments transmis (photos) ont été analysés par notre service après-vente. Les dommages constatés correspondent à une altération liée à l’ouverture du colis, et non à un défaut produit ou à un incident de transport.
Par ailleurs, aucune réserve n’ayant été émise lors de la livraison, nous ne pouvons malheureusement pas engager de recours auprès du transporteur.
Comme indiqué lors de la commande et dans nos communications, un contrôle du matériel à réception, en présence du transporteur, est indispensable afin de signaler toute anomalie et permettre une prise en charge adaptée.
Nous comprenons que cette situation puisse être frustrante et regrettons de ne pas pouvoir y apporter une issue favorable dans ce cadre.
Malys Équipements
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