I have bought Makita tools under promotion to claim the free battery at the time assured that all items qualify for the promotion! When filled in the form only a similar item was available to sele... See more
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Filled in the form online because the lawnmower grass collection bag had come loose at the seams within warranty. A lady from Makita called and said they’d have to take the whole lawnmower and che... See more
I purchased some promotional qualifying equipment from a reliable and approved source in May 2026. I took advantage of the promotion by Makita on several occasions, just to aid my operation... See more
Absolutely shocking customer service. I’ve been using Makita for 20plus years, I was ten days out of the window to claim the battery redemption offer due to working away. This was... See more
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Makita are the foremost manufacturer of power tools in the world!
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1.9
Poor
172 reviews
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Makita! Never, ever again.
Re: submersible water pump PF 0410
Firstly the instructions were virtually none existent. The instructions that were there were totally inadequate and written in terrible English. Obviously written by the Chinese to save costs and a chinese person who can't write good English and does not know how to use the product. Makita list this product as working in as little as 40mm of water. Good luck with that, we could only get it to work in water above 700mm deep. Phoned Makita customer service and.............there is none. Got bounced around from one numpty to another until they put me through to a dead line with endless voicemail options. Will never buy Makita again and will never waste another second phoning customer services.
14 March 2019
Unprompted review
Makita LXT Range
Have to say the Makita LXT range are the best tools that I have ever owned. Currently have a combo drill, drill driver, jigsaw, circular saw and torch. The build quality is incredible and the battery versatility is so handy. Definitely recommend for both amateur and expert use!
21 February 2019
Unprompted review
Outstanding quality!
Outstanding quality! Why cant we built this quality for close to this price in US?
6 November 2018
Unprompted review
5 star customer service
My dirty water pump started tripping out the electrics. I contacted customer services via email one evening and received a reply the next morning. I was asked by Makita to return the pump to them which I did. Within a week of posting it I received a courtesy call from Makita advising a new replacement pump was on its way to me for next day delivery. Nothing but 5 stars for my experience of their customer service :)
21 October 2018
Unprompted review
Great Customer Service
We managed to lose a battery in a flowerbed for a week. After looking everywhere for it and eventually finding it, I contacted Makita to work out if it could safety be used, being that it had got wet. They replied promptly to say we could send the battery to them for testing. The battery failed the test, but they sent us a new one free of charge. Great customer service!
We have a G series drill and it has served us well. We've now bought a jigsaw, hedge trimmer and strimmer in the same range, but haven't used them yet. Hopefully they're just as good!
27 September 2018
Unprompted review
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