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M.A.J Law Solicitors Reviews 

281
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for providing reassuring, professional advice during stressful and complicated legal situations. Many individuals deeply appreciate the highly supportive approach and clear, continuous guidance offered throughout their entire cases, helping them feel completely at ease and well cared for. Some reviewers were not happy with communication difficulties, mentioning that it was frequently hard to reach team members or get timely updates when requested. A few individuals also felt that legal representatives were occasionally unprepared, leaving them concerned about the lack of sufficient detail during important court proceedings.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that team members are extremely professional,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive communication... See more

Service

Users describe positive interactions with service, highlighting the high level of legal expertise and... See more

Customer communications

Clients share ambiguous opinions on customer communications, with many reviewers praising clear, professional... See more

Claim

Consumers find the claims to be overwhelmingly positive, expressing deep gratitude for successful outcomes.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Life-changing service from genuine experts. After being completely overwhelmed by the legal process, MAJ Law took over my case and instantly made everything clear, calm, and manageable. Their tea... See more

Company replied

Rated 5 out of 5 stars

I had previous contact with a different solicitor firm. Who gave more judgment on my circumstance than advice. I felt unjudged and more advised by Tom who I spoke to. Tom gave me more of a sense of di... See more

Company replied

Rated 5 out of 5 stars

I can’t thank the team at M.A.J Law enough. They acted quickly, were highly knowledgeable, and always approachable, even with the many questions I had. Communication was excellent and I always got a... See more

Company replied

Rated 5 out of 5 stars

All the team were excellent giving reassurance from the start of a very worrying time. Jake and Jack Martin have been excellent and even though I was facing a lengthy ban and fine along with a communi... See more

Company replied


Company details

  1. Law Firm
  2. also in
  3. Criminal Justice Attorney
  4. Lawyer
  5. Legal Services

Written by the company

M.A.J Law are an award-winning motoring defence firm, widely recognised as the UK’s go-to experts for drivers facing prosecution. We defend motorists across England and Wales, from first-time offenders to high-profile professionals. Last year alone, we successfully defended more drink and drug driving cases than any other specialist firm in the country. We challenge all criminal driving allegations, including drink driving, drug driving, failing to provide, mobile phone offences and speeding. We are also trusted to represent clients facing the most serious allegations, including causing serious injury and death by dangerous or careless driving. With a phenomenal success rate and a proven track record, we’ve built a reputation for delivering results. Our expert solicitors know exactly how to identify legal loopholes, challenge unreliable evidence, and expose prosecution failures to secure the best possible outcome. With over 15 million views across our social media platforms, we are proud to be one of the most recognised and trusted names in criminal defence. Our phenomenal success rates, proven track record, and client-first approach have helped thousands of drivers protect their licence and their future. We are also proud to be an Investors in People accredited company – a recognition of our commitment to outstanding service, continuous improvement, and supporting the people who make our success possible. We offer clear, fixed fees with no hidden costs – giving you peace of mind from the start. Contact us today for free initial legal advice on 0151 422 8020. M.A.J Law – Protecting licences. Defending reputations. Keeping you on the road.


Contact info

Promotion box for M.A.J Law Solicitors

The 'go-to' Driving Defence Solicitors

Charged with a driving offence? We offer free initial advice.

4.5

Excellent

TrustScore 4.5 out of 5

281 reviews

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Replied to 63% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(281)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing solicitor

I can honestly say, Tom was more than helpful, excellent at his job and has put my mind at ease. I would definitely recommend him to everyone I know.

Thanks you again for advice you have helped so much xx

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic

Absolutely fantastic, Tom offered some great advice and support. Came across very understanding and very knowledgable. Thank you!

31 December 2025
Unprompted review
Rated 5 out of 5 stars

M.A.J Law were very knowledgeable and…

M.A.J Law were very knowledgeable and supportive from the first call. Although there were no grounds to have the case dismissed, they worked hard to get the best outcome possible. Many thanks to Lily and Osian for a great service.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

I found MJ Law to be very helpful and…

I found MJ Law to be very helpful and not judgemental at all. They kept me informed throughout the process and all the feedback proved to be true. They advised me to appeal the initial result when i dindnt think it was an option and true to what i was told they won the appeal. Would highly recommend

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Reassuring, compassionate and excellent at what they do. Cannot recommend enough

All the team were excellent giving reassurance from the start of a very worrying time. Jake and Jack Martin have been excellent and even though I was facing a lengthy ban and fine along with a community order, because of their communication with the police, I received a no further action. One of the team were always on the end of the phone and if busy, would call back as soon as they could. Cannot fault them, if you need a reputable solicitor, this is the firm you need.

8 December 2025
Unprompted review
M.A.J Law Solicitors logo

Reply from M.A.J Law Solicitors

Thank you for your five star review! We will pass on your kind words to Jake and Jack.

Rated 5 out of 5 stars

Impeccable service, 10/10

I instructed MAJ Law to deal with a motoring offence, from the get go they were on it. They contacted the police early on to obtain the evidence and immediately found problems with the procedure. They forced the CPS to drop the case. 10 out of 10 service would highly recommend.

27 November 2025
Unprompted review
M.A.J Law Solicitors logo

Reply from M.A.J Law Solicitors

Thank you!

Rated 5 out of 5 stars

Life-changing service from genuine…

Life-changing service from genuine experts.
After being completely overwhelmed by the legal process, MAJ Law took over my case and instantly made everything clear, calm, and manageable. Their team explained every step, spotted things I would never have known to look for, and kept me updated throughout.

The level of expertise, reassurance, and professionalism was outstanding. Thanks to them, my case had the best possible outcome — something I never thought was possible at the start.

If you’re feeling lost or scared about what happens next, make the call. These guys truly know what they’re doing.

5 December 2025
Unprompted review
M.A.J Law Solicitors logo

Reply from M.A.J Law Solicitors

Thank you, Damon! We're happy we could win the case and retain your licence! Best of luck for the future.

Rated 5 out of 5 stars

I can’t thank the team at M.A.J Law…

I can’t thank the team at M.A.J Law enough. They acted quickly, were highly knowledgeable, and always approachable, even with the many questions I had. Communication was excellent and I always got a prompt reply.
The outcome was much better than I expected and it’s a weight off my shoulders. Amazing firm, very professional, and worth every penny.

1 December 2025
Unprompted review
M.A.J Law Solicitors logo

Reply from M.A.J Law Solicitors

Thank you for taking the time to leave this review!

Rated 5 out of 5 stars

Really happy with my outcome

Really happy with my outcome, from the start the team were proactive and helpful. initially I did not know if i had a chance but thought I'd enquire with MAJ and it was the best decision! Avoided a long driving disqualification!!!

3 December 2025
Unprompted review
M.A.J Law Solicitors logo

Reply from M.A.J Law Solicitors

Thank you for your feedback! Your drink driving case was interesting because the breath reading was high and the case involved a car accident. We advised you to challenge the allegation because the police appeared to have breached procedure. We were also concerned about CPS delays and poor administration.

After we entered a not guilty plea, the CPS failed to disclose the correct evidence. We made an application to the court under Section 78 PACE 1984 to exclude the evidence, and this was granted. As a result, the CPS were forced to drop the case!

Thank you again for your instructions. We wish you the best of luck for the future!

Rated 4 out of 5 stars

Great Team, But No Refund When Trial Didn’t Happen

I was being prosecuted for drug driving and contacted MAJ Law, who acted quickly and guided me through everything I needed to know. John was excellent at responding to my queries and always took the time to explain things in detail. My case was eventually discontinued by the CPS, which was a great outcome and I’m very pleased with that.
However, I do feel disappointed that I paid £3,000 for an advocate to attend a trial that never happened because the case was dropped the day before. I understand the terms, but it feels unfair that no refund or compromise was offered given that no advocacy was required. A partial refund would have been reasonable and fair in these circumstance and would reflect good customer care.

Overall, the service was professional and the result was positive, but I believe the firm should review its refund policy for situations like this. Flexibility in exceptional circumstances would go a long way in maintaining client trust and satisfaction.

19 November 2025
Unprompted review
M.A.J Law Solicitors logo

Reply from M.A.J Law Solicitors

Thank you for your feedback. We're delighted with the outcome. Unfortunately we are responsible for covering barrister's costs when cases are dropped the day before a hearing, after the barrister has been instructed and started preparing the case. We will certainly review our policies in light of your feedback.

Rated 1 out of 5 stars

Avoid at all costs!

Avoid at all costs!! They do not help or advise properly! I had a drug driving conviction and did not provide a sample of bloods, for almost 6-7 months I was chasing these guys asking what is happening, the response was we have contacted the CPS to request the evidence submitted on the case, they said no evidence has been submitted so we will not submit any evidence until they do, after my court hearing and then having a trial date 6 months later with no medical report been made even though I paid for the medical In June, the barrister has advised to plead guilty due to lack of evidence, lost my whole case and now been convicted with a ban and fine, gave these guys £7500+ and put in a worse position, out of work, can’t see my kids properly, absolutely mentally stressing and now I look back after a few days, why as am experienced solicitor would you advise a client to wait for evidence to be submitted when your facing a failure to provide charge, you should have your defence ready regardless of what evidence the police have submitted you have been charged with a FTP!!!, absolutely awful service. Do not recommend to use!

REPLY TO RESPONSE:
Your response is inaccurate, I was advised to plead guilty as I had no defence and I would lose any credit in my favour therefore I was left feeling pressured into pleading guilty. Cost was not an issue for me, the attitude by the barrister was to simply settle, push a defence as we have no defence other than me giving a cross examination which was advised would not be enough, if we had a defence beforehand we would not have been in this situation. This could have avoided any extra cost, but failing to provide adequate and a strong defence I was pressured into pleading guilty.

12 November 2025
Unprompted review
M.A.J Law Solicitors logo

Reply from M.A.J Law Solicitors

Hi Mohammed. Your review is false. You made the decision to enter a guilty plea on the trial date!! This is proven by the barrister's attendance note below:

"All options were discussed with Mr ***, but due to costs implications he did not wish to pursue any alternative. I advised on his options to run a trial. However, Mr *** was adamant he wished to have the matter dealt with and enter a guilty plea."

Unfortunately some clients seek to blame solicitors for their decisions. Had you ran the trial you may have won the case. It seems you now regret your decision to plead guilty. Please only leave accurate reviews based on a genuine experience.

Rated 5 out of 5 stars

I highly recommend M.A.J law

I highly recommend M.A.J law . Anyone facing a drug driving charge , these are the firm to use . They support you all the way through. We got a result no -one was expecting . Big thanks to John Fairhurst who represented was brilliant throughout . Also to Connor who took the initially call at the start who didn’t judge and explained the whole process . Phoebe Bradshaw was also brilliant .

5 November 2025
Unprompted review
M.A.J Law Solicitors logo

Reply from M.A.J Law Solicitors

Thank you for your feedback!

Rated 5 out of 5 stars

M.A.J law

M.A.J law seem to know alot about what they are doing i had asked them for help with my case and although in the end I didnt end up going with them they know what they are talking about and even though I wasn't going with them one of their solicitors Connor still gave me all the information he could about the case
Many thanks Owen

11 November 2025
M.A.J Law Solicitors logo

Reply from M.A.J Law Solicitors

Thank you for your five star review. We really appreciate your feedback.

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