I made a mistake with the delivery address, and could not contact customer services until the monday morning. I was very worried I was going to lose my order. Lewis, via the online chat, was able to l... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
paid for next day delivery never turned up lost by royal mail, mainline sorted it and sent items again through DPD, scrap the royal mail few times they messed up my deliveries with you
Company replied
Iv been using mainline for 2 years and I can not fault the company from start to finish the ordering is so easy and they deliver when they say iv had no problems ever and iv prob spent over £5k. Iv on... See more
Company replied
Great customer service and prices. Hollie helped me when I sent off for a return as I ordered the wrong size and I was unsure about which size I should get. She helped measure and advised me which wo... See more
Company replied
Company details
Written by the company
With over 6 million dispatched orders to over 120 countries Worldwide, Mainline Menswear are Official Stockists of over 12,000 Products from 85+ of the World's Best Menswear Brands Online Including: Hugo Boss, Armani, Ralph Lauren, Nike, Adidas Originals, Fred Perry, Lacoste, Diesel, G Star, Levis, CP Company, Versace and many more.
Contact info
Unit 1, Orchard Court, Dunslow Road, YO11 3UT, Scarborough, United Kingdom
- 01723 624264
- sales@mainlinemenswear.co.uk
- www.mainlinemenswear.co.uk
4.5
Excellent
7K reviews
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Reply from Mainline Menswear
Good afternoon,
We're so pleased to hear you're happy with our website and that you experienced fast deliveries. Thank you for your positive feedback!
Kind regards,
Reply from Mainline Menswear
Good afternoon,
We're so pleased to hear you were happy with our service, prompt delivery, and regular updates. Thank you for your positive feedback!
Kind regards,
greatfit,had 501 jeans all my…
greatfit,had 501 jeans all my life,great choice,all good.
3 August 2026
Reply from Mainline Menswear
Hi David,
We're so glad to hear you're pleased with your recent purchase. Thank you for your positive feedback.
Kind regards,
Reply from Mainline Menswear
Hi Wendi,
We appreciate your positive feedback. We're so pleased you found the transaction easy and experienced fast delivery. Thank you for your review.
Kind regards,
Shocked as I had a message to say that…
Shocked as I had a message to say that the order was cancelled but couple days later it’s arrived so pleased it arrived as it was towards a birthday gift the items looked good and hopefully just what my son wanted
10 August 2026
Reply from Mainline Menswear
Good afternoon,
Thank you for taking the time to leave your review. We do apologise that you received a message advising the order was cancelled, and we are sorry for any misunderstanding. We appreciate your positive feedback.
Kind regards,
Reply from Mainline Menswear
Hi Jason,
We appreciate your positive feedback. We're so pleased to hear that you're happy with your recent purchase and that it arrived quickly. Thank you for your review.
Kind regards,
Reply from Mainline Menswear
Hi Hugh,
We appreciate your positive feedback. We're so glad you were happy with our service. Thank you for your review.
Kind regards,
Reply from Mainline Menswear
Good afternoon,
Thank you for taking the time to leave your review. We appreciate your positive feedback.
Kind regards,
Great choice of fit at great prices.
21 July 2026
Reply from Mainline Menswear
Good afternoon,
We appreciate your positive feedback! We are so pleased you were happy with the selection of products and the prices. Thank you for your review.
Kind regards,
I’m new to Mainline
I’m new to Mainline. I’ve order over £500 worth of clothes in two weeks. Prices are a bargain shipping and return are so quick. Retuned a few items and money was in my account in two days.
9 August 2026
Reply from Mainline Menswear
Hi Justin,
We are so pleased to hear about your positive experience with us! It's wonderful to know that our quick shipping and return process, along with our pricing, have met your expectations. We truly appreciate your kind words and continued support.
Kind regards,
Great prices quick service good gear
8 August 2026
Reply from Mainline Menswear
Hi Timothy,
We appreciate your review and we're delighted you were satisfied with our products, prices and quick service. Thank you for your positive feedback.
Kind regards,
Reply from Mainline Menswear
Hi Andy,
We appreciate you taking the time to leave your review. Thank you for your wonderful feedback.
Kind regards,
Reply from Mainline Menswear
Hi Mark,
We appreciate your positive feedback. We're so glad to hear you were happy with your purchase and the prompt delivery. Thank you for your review.
Kind regards,
Items were delivered promptly as usual…
Items were delivered promptly as usual and were of the expected quality
7 August 2026
Reply from Mainline Menswear
Good morning,
We're delighted to hear that your items were delivered promptly and met your expectations for quality. Thank you for your positive feedback!
Kind regards,
Excellent on line service
Excellent on line service, speedy delivery and top notch return service 👌🏻
7 August 2026
Reply from Mainline Menswear
Hi Gaz,
We're absolutely delighted to hear that you were happy with our online service, quick delivery, and return service. Thank you for your wonderful feedback!
Kind regards,
Reply from Mainline Menswear
Hi James,
We're so happy to hear you're pleased with your recent purchase! Thank you for sharing your positive experience.
Kind regards,
Very Poor customer service!
Very Poor customer service!
Selling same product under two different colour descriptions.
7 August 2026
Unprompted review
Reply from Mainline Menswear
Good morning,
Thank you for taking the time to leave your review.
Upon looking into your query, our customer service team have advised that the correct product was sent to you. You are welcome to return the item should it not be suitable.
We appreciate your feedback and we're sorry the that you are unhappy with the service on this occasion.
Kind regards,
Always spot on
Once again made a few purchases from mainline , once again 5* hard to find a company that you can trust and deliver on time but mainline always spot on thanks again for fantastic service
7 August 2026
Unprompted review
Reply from Mainline Menswear
Good morning,
We're happy to hear that you consistently receive a great service and that you can trust us to deliver on time. Thank you for your continued support!
Kind regards,
Great brand selection and excellent…
Great brand selection and excellent customer service.
5 August 2026
Reply from Mainline Menswear
Good morning,
We're so pleased to hear that you're happy with the product selection and the customer service you received. Thank you for your positive feedback!
Kind regards,
Reply from Mainline Menswear
Good morning,
We appreciate your positive feedback. We're so pleased you were happy with the quality and quick delivery. Thank you for your review.
Kind regards,
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