Magic CLPs Reviews 

224
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

What is going on with this company!?? 2 orders placed nearly 2 weeks ago, paid for next day delivery, still no delivery and no replies to my multiple emails. You cannot take peoples money and not ful... See more

Rated 1 out of 5 stars

I placed an order on 21/8/26. By 5th Sept I still hadn't received it. The money left my account as soon as I had placed the order. I didn't get an email to say it had been dispatched and after a week... See more

Rated 1 out of 5 stars

I have ordered from this company many times without any issue. But my last order was placed on 9th July and lm still waiting. I've sent 2 emails but no reply. Looking at the previous reviews its look... See more

Rated 1 out of 5 stars

Ordered some labels through their website - digital downloads - in October. After three weeks waiting sent another email asking for an update on my order - no response. Two further emails sent to th... See more

Company details

  1. Custom Label Printer
  2. Commercial Printer

Written by the company

CLP label and logo printing for wax melt and candle businesses.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

224 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(224)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

What is going on with this company!?

What is going on with this company!?? 2 orders placed nearly 2 weeks ago, paid for next day delivery, still no delivery and no replies to my multiple emails. You cannot take peoples money and not fulfil orders!!!!
Used to use them all the time and never had a problem, wish I had read the reviews before ordering again.

17 September 2026
Unprompted review
Rated 1 out of 5 stars

Service is awful, impossible to get a reply from them.

I placed an order on 21/8/26. By 5th Sept I still hadn't received it. The money left my account as soon as I had placed the order. I didn't get an email to say it had been dispatched and after a week I emailed the company to ask for an estimated dispatch date. I received an automated reply stating I had to allow 10 days from the date of order. I have emailed again and received the same automated email with no correspondence in between. If I could give zero stars I would. There is absolutely no customer service from them. I definitely would not order from them again and would not recommend them.

21 August 2026
Unprompted review
Rated 1 out of 5 stars

Ordered labels towards end of July as…

Ordered labels towards end of July as they were needed beginning of August and it was meant to be a quick turnaround!
Just received a message today 18th August to say they’re being despatched!!!!!! So prob get them next week!!!!!!!!!! Tried to contact them over 2 weeks ago and you can’t get hold of them
I will not be using this company again. I think this is the company this happened to me about 2 years ago as well
I sent an email to say I wanted my money back heard nothing now all of a sudden dedpatched
Unreliable company and no customer service will not recommend or use again. Very disappointed
Doesn’t matter it was a small order should be treated the same as a big order

18 August 2026
Unprompted review
Rated 1 out of 5 stars

Waiting for order

I have ordered from this company many times without any issue. But my last order was placed on 9th July and lm still waiting. I've sent 2 emails but no reply. Looking at the previous reviews its looks like this is happening alot , l wont be using this company again.

4 August 2026
Unprompted review
Rated 1 out of 5 stars

Orders not received and emails ignored

Ordered clp labels on 7th January, today is January 21st and have not received my orders. I have emailed daily to try to find out what the issue is as the website states orders are up to date and it's a 2-3 day turnaround with a 1 day delivery. All of my emails have been ignored! No explanation whatsoever! Last week I ended up ordering duplicate labels from another company who were amazing, I received the labels just 48 hours after ordering.

Seems to be a common theme and I wish I had read these reviews prior to ordering. I shall now have to call my bank to see if I can recover my loss via a charge back.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Did not fulfil my order and no contact from seller

Ordered some labels through their website - digital downloads - in October. After three weeks waiting sent another email asking for an update on my order - no response. Two further emails sent to them, still no response. A month later, I've given up and ordered my labels from somewhere else and now requested a refund through PayPal

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. I've ordered my CLP candle labels from here many times. If they haven't had a scent ive emailed and they have quickly responded and added it to the site. Fast shipping. Will continue to use thanks.

20 November 2025
Unprompted review
Rated 1 out of 5 stars

Two orders placed not recieved

Two orders placed not recieved. Have sent four emails and no reply. It's hard enough trying to stay afloat without paying for something you do not receive.
Used them before no issues, what's happened to this company

15 October 2025
Unprompted review
Rated 1 out of 5 stars

Very slow

I have used this company previously and never had a problem, however, I placed an order on the 14th October and as of today (30th October) it has still not been received. I have tried to reach out to them via their contact email on 2 occasions and apart from the automated reply they are not responding. 🙁

14 October 2025
Unprompted review
Rated 1 out of 5 stars

AVOID! Ordered 34 digital CLPS to launch our…

Ordered 34 digital CLPS to launch our new range of candles to save myself the hour making them myself because we are so busy, it said 1-4 working days which was fine, today is day 12 and working day 8 and no sign of our files, i emailed 5 days ago with no response and emailed again today no response. I could have done these myself 12 days ago but paid £118 to simply save myself the time and now have to make them myself anyway, will be claiming the money back from the bank if i dont get my files by the end of today. I didn't even order printed sheets, literally just the digital files to print myself.

20 August 2025
Unprompted review
Rated 1 out of 5 stars

Loyal customer unlikely to return again

Used to be a fantastic company, however I placed an order on the 12th of December which as of the 3rd of January, has still not arrived. Multiple emails sent, only one replied to. They have really gone downhill lately and don't seem to realise that this has had a knock on effect to my customers, some who are patiently waiting for their orders, others I've had to refund.

12 December 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Fabulous service.
I ordered Clp stickers on Monday evening, delivered today Thursday.

I’ve been using Magic CLP for a while now and their service is excellent.
Thank you

19 October 2023
Unprompted review
Rated 1 out of 5 stars

Ordered 10 days ago

Ordered 10 days ago! It does say between 5-7 days to dispatch.Ive messaged,emailed and wrote on there social media asking for an update on my order, to which i have had zero response!

27 September 2023
Unprompted review
Rated 5 out of 5 stars

Great company

I've used Magic CLPs on many occasions. The website is very easy to use and orders are always dispatched and delivered on time. Great quality of CLPs, I highly recommend.

12 April 2023
Unprompted review

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