Buyers beware, avoid them at all cost, ordered, paid, got an automated message sent to my email but never got anything delivered. Complete scam. Tried emailing them on multiple occasions but never rec... See more
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I like the convenience at how quickly I could design the poster and download it, however their customer service is non existent. Wrote them a message via their contact form. Haven’t heard back two wee... See more
DO NOT BUY FROM THIS PAGE. Same as other reports - ordered, paid, got an automated order confirmation but nothing was ever shipped. Sent messages to their system, emailed support_at_magicalnights... See more
The concept was amazing but trying to do multiple patterns was painful (on iPhone). It was clear how to get back to all saved projects or how to edit one. I like that o could manipulate the fields to... See more
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Das perfekte Geschenk, dass Herzen höher schlagen lässt. Mit unserem Editor hältst du einen ganz persönlichen Moment in Form einer individuellen und personalisierten Sternenkarte fest. Du gibst den Ort und das Datum ein und wir richten den Nachthimmel auf deinen magischen Moment aus. Passe dein Design an und hinterlasse deinen Liebsten eine ganz persönliche Nachricht. Es ist das ideale Geschenk zum Geburtstag, Hochzeit oder zur Geburt - wahrlich ein Geschenk für die Ewigkeit! Unsere Premium-Drucke werden mit größter Sorgfalt und Präzision erarbeitet und auf Ihre Hochwertigkeit des verwendeten Papiers und Farben geprüft.
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HORRENDOUS COMPANY! AVOID THESE SCAMMERS!
HORRENDOUS COMPANY. I have sent endless emails (close to 10 emails) requesting a change to my order and have been met with radio silence. There is no staff at this company. They send automated emails and then ignore any human interaction. Currently got a fraud case against them with American Express to get my money back. These people are thieves.
Do not order
Fo not order, ordered pdf to print, no download link sent, no response great anniversary idea now ruined.
The website is not easy to navigate
The website is not easy to navigate, I made a mistake and I contacted the customer support, but nobody reached out. Waste of money…
Most charming gift ever
Best purchase ever. Professionalism, nice quality and charming products.
I ordered a print and received just a…
I ordered a print and received just a download so for 19.99 thought this was totally unacceptable.
If I could give a 0 I would
If I could give a 0 I would. I ordered a print for a friend's 20th wedding anniversary and whilst my order was submitted and I was charged, I have had nothing since - no tracking number, no word of the order having been processed and absolutely no response to many emails, via their website and direct email to them as well as via Facebook Messenger. Total rip off and clearly absolutely not legit. I am now left with no gift which is devastating... not to mention ripped off my money. Do yourself a huge favour and purchase elsewhere
The pdf format was too expensive
complete rip off..dont use them
They never reply to emails, even after various attempts to contact them. They have no issue taking your money, but you wont get the order...and good luck trying to get a refund
Please respond to my request
Please respond to my request, there is nothing good about this poster
DO NOT ORDER FROM THEM
I ordered 2 posters and I had to contact customer service but 3 weeks later and after sending several emails, I received absolutely 0 response. And to add to that I still haven't received any of my orders. Don't waste your time and money on this company. They cannot be trusted.
Customer support not responding...
I asked to amend my order and had no…
I asked to amend my order and had no reply. Really not happy with the service. Such bad response issues. Now I'm not going to have the correct thing for a very important present! 😮💨
Very disappointed
Very disappointed. I ordered a framed product. It arrived in an extremely poor quality frame, with no glass - instead, floppy plastic/perspex. The print was not glued or stuck in any way inside the frame, so it showed ripples where it had buckled. The print itself is clear and seems to be fair quality. However, the star names are inconsistent, with some written in simple English and some with their traditional Greek names. Not happy. I hadn't planned on spending the night before a family engagement party re-framing this in order to make it an acceptable gift. Don't waste your money!
Not delivered, No communication
Ordered digital image for instant download for a quick gift. It was stated that the PDF will be delivered in 1-3 minutes. It's been over 4 days! Steer clear! Filed a complaint/ inquiry and no response yet 3 days later.
Damaged Goods Received - No Communication from Customer Service Team
I ordered the print and paid extra for a black canvas. When this delivery arrived the canvas was damaged on two sides from the packaging. I have raised a request with the MagicalNightSky Team to either receive a new frame or have my money reimbursed for the frame and I have not received a response in return. I am heartbroken as this was supposed to be a special gift for an anniversary for my fiance and due to the delay is response I am forced to hand over a damaged gift.
Worst client experience ever
Worst client experience ever. The team has never answered me back while I needed an answer about the product that didn’t come in time. Once I’ve called my bank to report the situation, the product “magically” have been sent…
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