I've purchased 4 refurbished computers from Macs4u over the years. They stand by their products and offer super quick and amazingly accurate tech support. My latest buy, a 2019 iMac, arrived in less t... See more
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My computer came on time and well packaged, as advertised. However, am having a heck of a time getting my information transferred over. I have run migration assistant 4 times now, and spent hours on... See more
Company replied
I was so very pleasantly surprised when I opened the box to find what looked like a brand-spanking-new iMac! One would never know it was already five years old as it was in "factory new" condition.... See more
This is the 4 th piece of equipment I have bought from Macs4u.com. Maybe it’s their midwestern base but I have never been dissatisfied, disappointed or anxious about any of the 4 transactions. The bo... See more
Company details
Written by the company
Why compromise? Macs4u offers a wide range of computers: refurbished MacBook Pro, MacBook Air, MacBook including M1 models, iMac, MacMini as well as Apple accessories. Owning an Apple device is within your reach, as our unbeatable prices allow you to own one of these powerful machines, with our excellent customer service ensuring a smooth transaction and a reliable after-sales support. Macs4u offers the largest selection of refurbished late model Macs at prices that make you smile. You have our guarantee that we only provide the highest quality Apple-certified refurbished products in our listings. With our extended warranty, layaway plans, and easy instant financing options, you can get a MacBook no matter of your budget. Our personal service helps you select the right model (no one works on commission here) and we are here to support you while you are enjoying your Mac. Our warranties keep you covered. One year warranty included on all computers and offer optional accident protection plans. We have partnered with Trustpilot since 2014, all reviews about us have been verified and administered by them on this site. We deal exclusively in Apple products. All our technicians are Apple certified, so no short-cuts here. We are here for you, so please be in touch if we can provide you with more details. Thanks
Contact info
5950 Clearwater Drive, Suite 100, 55343, Minnetonka, United States
- 800 496 7920
- customeradvocacy@macs4u.com
- www.macs4u.com
4.3
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Great store, great service,great price!…
I had been looking for a new MacBook for a while, but wasn’t sure what to get. Customer service was great. They payed attention to my needs and set me up with a perfect MacBook Pro within my budget. They were not pushy or trying to sell me something I didn’t need. I will purchase from Macs4u.com again!
17 April 2022
Unprompted review
I would absolutely purchase from…
I would absolutely purchase from Macs4u.com again! I ordered my MacPro at 4:45Pm on Friday afternoon and it was shipped the same day. Customer service was AMAZING! They responded to my email immediately and my flawless laptop was delivered with my free case days later and just in time for my birthday. I was so pleased with the experience that I shared it with my cousin and she purchased her own laptop the same day. Thanks for an awesome experience Macs4u.com. You've got a repeat customer in me.
15 April 2022
Great purchase- timely delivery
The Mac air I purchased was in perfect condition. Since it came with a hard case I assumed the metal cover was marred, however it was in perfect condition. I received it within 36 hours of purchase. The price was reasonable. Couldn’t be happier.
13 April 2022
This is my second MacBook Pro and again…
This is my second MacBook Pro and again I’m completely satisfied. Fast shipping and great customer service.
12 April 2022
Mint condition products and excellent…
Mint condition products and excellent customer service!
8 April 2022
Great product and timely shipping
Great product and timely shipping. I especially appreciated the shipping and delivery updates. I would definitely buy from them again.
5 April 2022
Just purchased mine on 3/27/2022
Just purchased mine on 3/27/2022. I got a late 2019 i7 16 inch mac graded as Excellent condition. My initial purchase was approved, then denied, then switched to manual verification. Not sure what manual means as I never got a phone call or anything. I called to doublecheck and they sorted it out the next day. The laptop shipped on time and arrived the next day (today) with zero issues. They even called me a few times to give me updates on the shipping progress. GREAT attention to customer service. Even though it's only been a day, the laptop is working great and literally looks out of the box brand new. Not a single scratch or visible wear anywhere on the top case, bottom screen, keys or track pad. The battery only has 100 cycles which is very little use. It also comes with a 1 year warranty from MAC4U and has remaining Applecare warranty as well. SUPER impressed with how this went down.
29 March 2022
Unprompted review
Reply from macs4u.com
Hi Glenn - thanks so much for your feedback - very happy to hear that all is good.
Quick info on denied status:
- Unfortuantely credit card fraud is something we deal with on a daily basis (as most other online merchants that sell expensive products)
- To combat this, we have the leader in fraud prevention monitor our orders.
- Sometimes a transaction get's flagged and we go through a manual review process for an order.
We try to be very expedient about the authorization so that we can still ship the machine the same day.
Hope this helps. Thanks again - please let us know if we can be of any assistance
Silke
The Macs4U experience was first class...
Everything about the Macs4U experience was first class. The only frustration was waiting for the iMac configuration that I needed to rotate through the options. That's not a complaint! Macs4U does such good work, I noticed produced sold very quickly. That's a very good sign for the kind of company with whom I want to do business.
29 March 2022
Great service
Great service. On time delivery. Quality product. I will Definitely recommend macs4u
23 March 2022
Unprompted review
My 13 year old iMac was running slow…
My 13 year old iMac was running slow and couldn’t be updated any longer. I decided to get a MacBook Pro as both my kids have them and are very happy. I’d looked at the macs4u website prior so decided to give them a try. I found a special and bought it! I’m very happy with my purchase. If I didn’t know, I’d think it was a brand new machine. Looks great, runs great! Would definitely recommend macs4u!
21 March 2022
Delivered as expected and very pleased
Delivered as expected and very pleased. We be sure to come back and share with friends that are looking for mac. Thank you again
21 March 2022
I am quite happy with my new toy and it…
I am quite happy with my new toy and it is a joy to use so far. I have not had a computer for a while since my previous MacBook was stolen so I'm learning all of the new abilities of this perfectly functioning machine. Great pricing and the person I spoke with was very knowledgeable .
20 March 2022
I've been a customer for over 10 years…
I've been a customer for over 10 years and purchased several Macs. As always, top notch products and help if needed. Highly recommend.
17 March 2022
I ordered a MACBOOK with 1TBSSD and…
I ordered a MACBOOK with 1TBSSD and memory. It arrived on time, which was overnight shipping. I totally love my laptop!! It was an AMAZING price and its performing like new. It even came with case. I LOVE IT!! Oh It had the Mac Charger too - NO COMPLAINTS at all. THIS COMPANY has great deals!!
16 March 2022
Unprompted review
The most amazing customer service ever
The most amazing customer service ever! Such great value for a high end notebook!
They really make you feel like a friend, not just a customer.
I just wish I had more experiences like this.
16 March 2022
They never let me down
They never let me down. I've been buying from Macs4U since 2014 and they always seem to exceed my expectations. The last computer I bought from them looked absolutely new but cost $800 less than a new one from Apple.
15 March 2022
Consistently reliable!
We've made multiple, four, five, maybe six, purchases from macs4u thru the years and have been very pleased with them! Our kids and grandkids have enjoyed their macs. They've been just as described with no issues! The deliveries have been timely with no issues! I'll continue to make purchases from them when the need arises.
15 March 2022
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