macs4u.com Reviews 3,206

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I've purchased 4 refurbished computers from Macs4u over the years. They stand by their products and offer super quick and amazingly accurate tech support. My latest buy, a 2019 iMac, arrived in less t... See more

Rated 3 out of 5 stars

My computer came on time and well packaged, as advertised. However, am having a heck of a time getting my information transferred over. I have run migration assistant 4 times now, and spent hours on... See more

Company replied

Rated 5 out of 5 stars

I was so very pleasantly surprised when I opened the box to find what looked like a brand-spanking-new iMac! One would never know it was already five years old as it was in "factory new" condition.... See more

Rated 5 out of 5 stars

This is the 4 th piece of equipment I have bought from Macs4u.com. Maybe it’s their midwestern base but I have never been dissatisfied, disappointed or anxious about any of the 4 transactions. The bo... See more

Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Electronics Store

Written by the company

Why compromise? Macs4u offers a wide range of computers: refurbished MacBook Pro, MacBook Air, MacBook including M1 models, iMac, MacMini as well as Apple accessories. Owning an Apple device is within your reach, as our unbeatable prices allow you to own one of these powerful machines, with our excellent customer service ensuring a smooth transaction and a reliable after-sales support. Macs4u offers the largest selection of refurbished late model Macs at prices that make you smile. You have our guarantee that we only provide the highest quality Apple-certified refurbished products in our listings. With our extended warranty, layaway plans, and easy instant financing options, you can get a MacBook no matter of your budget. Our personal service helps you select the right model (no one works on commission here) and we are here to support you while you are enjoying your Mac. Our warranties keep you covered. One year warranty included on all computers and offer optional accident protection plans. We have partnered with Trustpilot since 2014, all reviews about us have been verified and administered by them on this site. We deal exclusively in Apple products. All our technicians are Apple certified, so no short-cuts here. We are here for you, so please be in touch if we can provide you with more details. Thanks


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

I initially ordered a refurbished apple…

I initially ordered a refurbished apple pen through them, and when it arrived it didn't work, probably due to shipping knocking it around. Macs4U helped me troubleshoot the issue, and eventually sent a pencil that did work at no cost to me. Thank you so much for your help! Very helpful and honest company.

24 August 2022
Rated 5 out of 5 stars

Good communication and great product

Purchasing through macs4u.com was a fantastic experience. This is our third laptop purchased with them. They were able to get this latest laptop quicker than anyone in the marketplace. I cannot thank them enough for how great they were to me. You’ve got a forever customer. I hope to see you soon.

18 August 2022
Unprompted review
Rated 5 out of 5 stars

Pristine condition!

The laptop I ordered came as described in pristine condition. My wife is so glad to have a new computer and we are so thankful for the excellent customer service we received from Macs4u.

18 August 2022
Rated 5 out of 5 stars

Great experience

Great experience, very satisfied. The item came in a timely manner. The condition of the laptop was better than I expected. I would recommend them highly

16 August 2022
Rated 5 out of 5 stars

Third Purchase

I'm very happy with the laptops we purchased through macs4u.com. Our family has purchased three laptops from this company. The prices are reasonable and the laptops have been trouble-free.

12 August 2022
Rated 5 out of 5 stars

Purchased a late 2018 Macbook Pro 13"

Purchased a late 2018 Macbook Pro 13". I got it refurbished to save some money, Macbook arrived in a timely manner, works great, and even came with a hard case and keyboard cover for free. Very satisfied with the service of Macs4U and will definitely be using them again for my next Mac purchase

10 August 2022
Rated 3 out of 5 stars

My computer came on time and well…

My computer came on time and well packaged, as advertised. However, am having a heck of a time getting my information transferred over. I have run migration assistant 4 times now, and spent hours on the phone with apple tech, but still cannot even get my pictures.

10 August 2022
macs4u.com logo

Reply from macs4u.com

Dear Easy Peasy,
We have tried reaching out several times hoping to see if we can be of assistance in getting your data transferred. Typically migration issues happen from the data source.
All our computers come with newly installed Operating Systems and pass all tests.
We will he happy to assist. Our techs are all Apple trained and certified.
We are here to help
Your Macs4U team

Rated 5 out of 5 stars

I am very glad that I followed my Mac Guru's recommendation to order from Macs4u.

It was very easy to make my choices and place my order online. Considering the shipping was free, the irregularity of shipping companies and the delivery date was changed twice, my computer was delivered in a reasonable time. The iMac was in good condition in spite of a half-dollar-sized puncture hole in the box. The attached instructions were very easy to follow. The young man who called to follow up on my order was very kind, polite and professional. Overall, I am quite pleased with the experience I have had with Macs4u and I have already told my grandson about you. Thank you.

9 August 2022
Rated 5 out of 5 stars

Professional, Prompt, and Friendly

Macs4u.com provided a great computer for the money. The was an issue with shipping because of my input error and they called within minutes to have me correct it to insure that I received my purchase on time. The representative was professional and friendly. I highly recommend macs4u.com

3 August 2022
Rated 5 out of 5 stars

Expectations exceeded.

Hesitant at first as I was unfamiliar with Macs4U. However, they have outstandingly exceeded my expectations. Their rated quality of "Good" for my MacBookPro 13 is silly - it looks/performs like brand new. Rapid order fulfillment and follow up (whether automated or not), was equally as impressive.

2 August 2022
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Professional people who really understand their products and delivered with a smile. This was one of kind great experience. I will buy again. Many thanks.

28 July 2022
Rated 5 out of 5 stars

I received this amazing computer a few…

I received this amazing computer a few days early. The voice activation instructions to prepare the computer for my data and to personalize it was very helpful. What a beautiful case you included and if I could have some help in completing the set up process, I would be very grateful.

27 July 2022

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