Mack’s were really helpful from the start when I enquired about selling my late mums house privately. They kept us well informed with the sale and although the buyers solicitors were not very forthcom... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Macks is a modern, progressive law firm with traditional values. Our lawyers are amongst the best in their fields and we pride ourselves on the quality of our client care. Since establishment in 1995, Macks Solicitors has built a reputation for providing exceptional legal advice, from a team of experienced lawyers. Having dealt with a wide range of cases over the years, not only in personal injury, but also family law, wills and probate, conveyancing and employment law we are confident that whatever your situation, one of our solicitors will be able to provide you with the advice you need and achieve the best possible outcome for you.
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amy Sadler was very helpful when providing advice on my voluntary severance agreement. She was professional but friendly and explained the legal wording very clearly so that I was confident that I understood everything properly. Would not hesitate to recommend her and Macks.

Reply from Macks Solicitors
I could not thank Rebecca Genner more she’s been so helpful and kind throughout my whole new experience transferring deeds over. She’s informed me every step of the way and has quick replies if I had questions. I would 100% use this company again, thank you so much!
Natalie Henderson

Reply from Macks Solicitors
Amy Sadler was really helpful and friendly and a pleasure to deal with when providing advice on my settlement agreement. She was professional but very approachable and explained everything clearly. Would not hesitate to use Macks again. Sheena

Reply from Macks Solicitors
Amy Saddler was very knowledgeable and helpful in every way. I would very happily deal with Amy again.

Reply from Macks Solicitors
Amy Sadler was fantastic. She explained everything and made each part of the agreement easy to understand. She answered all of my questions and I would highly recommend her and Mack’s for future cases.

Reply from Macks Solicitors
Rebecca Genner was great throughout the sale of our late Mothers flat.
Highly recommended.

Reply from Macks Solicitors
Great service with my case. Good guidance and advice from start to finish until completion.
Thanks to Josie.

Reply from Macks Solicitors
Mack’s solicitors we’re brilliant from the start
Anthony was very fast with everything he done, got the insurers to admit to liability straight away, I claimed in august 2023 and had the money in my account in April 2024,
Communication from Mack’s was also excellent, was always kept upto date with the claim by letter and phone.
Wouldn’t recommend them enough
⭐️⭐️⭐️⭐️⭐️

Reply from Macks Solicitors
Rebecca montigue was amazing from start to finish, always kept me involved at every step, was proffesional in every way. Thank you so much for your outstanding work.

Reply from Macks Solicitors

Reply from Macks Solicitors
I've used Macks over the years for personal injury, road traffic accidents, a will, unfair dismissal from employment and divorce. Each and every time I have received the best service possible. Everyone who works there, reception staff and solicitors are all so nice, kind and helpful all the time. I doubt you will get a better service from elsewhere. I 100% recommend Macks and thank everyone there for all the help they have given me over the years.

Reply from Macks Solicitors
As one of the executors of my late brother inlaws will, I decided to request Macks Solicitors to act upon our behalf as the will, although not complicated, involved a lot of agencies. An income and expenditure account requested from one such agency raised concerns over some financial transactions. Macks solicitors dealt with these and others in a methodical and proffessional way to reach a satisfactory conclusion, resulting in my sister getting her true inheritence. Well worth a visit should you have problems to solve.

Reply from Macks Solicitors
The company was recommended to me by a friend and everyone made me feel at ease from the start and going forward
The lady who was dealing with my case was very kind and courteous and helped me throughout her name was Paige Waters .

Reply from Macks Solicitors
I used Macks Solicitors for the sale of my fathers house house. Rebecca Genner was my point of contact and she was fantastic throughout the whole process. She always very quick to respond to any of my emails and kept me updated accordingly, which was very important to me as i live in Sweden & therefore had to conduct everything remotely.always reassuring. Therefore, I would recommend Mack’s in the future

Reply from Macks Solicitors
My solicitor and team kept in touch when necessary. They remained well within the initial cost estimate. Everything was handled by e mail and phone (I’m a busy professional) which made the process so much easier.
My solicitor gave me the best advice at the start of our divorce: try to agree as much as possible with your spouse before going ahead with the legal process. My ex and I were able to part as friends and as a consequence, we have kept life much happier for our child and for ourselves.

Reply from Macks Solicitors

Reply from Macks Solicitors
If you unfortunately finding yourself in a difficult and uncertainty situation and require legal assistance Mack’s solicitors are brilliant from the admin to secretary and of course the solicitor you’re dealing with. I had Chloe Newsome and she is so relaxed but so switched on her intelligence and knowledgeable experience made me feel content as sometimes we can all overthink situation but she knows the law inside out and went above and beyond. Very welcoming and conducted herself brilliant I can’t thank her enough for the work she Produced. I would highly recommend Mack’s to anyone.

Reply from Macks Solicitors
Josie comes highly recommended, my case was a stressful complex divorce settlement. It was 18 months of anxiety for me, but Josie stayed professional and on point getting the result I was looking for. Quick to answer all my emails and always answered the phone when I was freaking out to put me at ease. Her attention to detail was second to none and she gives her full attention to your case. Josie has extensive knowledge of the law and her written correspondence to opposing solicitors and court is professional and what is needed from a solicitor, even when curve balls are coming your way, Josie stays calm and composed. My nightmare is finally over and Josie is to thank for that.

Reply from Macks Solicitors
Used Macks Solicitors for house purchase as a first time buyer, I had Rebecca Genner as my point of contact and she has been amazing the full way through, always very quick to respond to any of my emails and kept me updated which was always reassuring. Reception were also lovely for both times I popped into the office. Would definitely return to Mack’s in the future.

Reply from Macks Solicitors
Sarah Bailes was excellent. Very responsive, took everything seriously and ultimately got me a great result. I have worked with other solicitors before where I have felt that if I didn't spell out what I needed, nothing would progress - however Sarah was proactive and led the whole process. I felt in good hands from the moment she took over my case.

Reply from Macks Solicitors
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.