MacinCloud.com Reviews 256

TrustScore 3 out of 5

2.9

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Rated 3 out of 5 stars

The service they offer is good value, and worked fine for my needs (iOS app development). But their business model seems to rely on making people pay for things they didn't intend to. Three reasons I... See more

Rated 3 out of 5 stars

Wasted a lot of time trying to use Xcode for an iOS app. Poor server performance which kept disconnecting every few minutes, tech support lacks support to resolve this issue (still no response after... See more

Rated 1 out of 5 stars

Worst subscription of my Life so Far, none of their tools/configurations worked... Wasted DAYS of my time, the furthest I got was a blank Mac start-up screen via the web tool, EVERYTHING ELSE Failed... See more

Rated 5 out of 5 stars

I would like to update my review on the MacinCloud experience I had. I was initially unsatisfied, but customer service stepped up to the plate and resolved all my issues. I appreciate all their effort... See more

2.9

Average

TrustScore 3 out of 5

256 reviews

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Rated 5 out of 5 stars

A really good service

A really good service. I will definitely use it again when I need a Mac computer. It was quick and easy. Up and running in no time. Saved me alot of time since I was in need of a Mac computer ASAP.

22 July 2021
Unprompted review
Rated 1 out of 5 stars

I used this service for two months for…

I used this service for two months for a college class because this was the only authorized service to use.

MacInCloud was hands-down the worst user experience I have ever encountered. I cannot think of a single remotely positive thing to say about this service.

I had a problem with connecting, crashing, or freezing in the online portal every single time I used it.

The support for the site is also either non-existent or will take at least 3-4 days to even send an email to begin asking you what your problem is.

STAY AWAY!!!

14 July 2021
Unprompted review
Rated 4 out of 5 stars

Great for iOS developers

This is a great service for iOS development. The managed server comes pre-installed with all the common development tools and frameworks, like Android Studio and react-native. However, I needed a beta version of Xcode installed and the front page said you need to contact administrators to install software, but it didn't mention you can't install beta versions on the managed plan.

12 June 2021
Unprompted review
Rated 2 out of 5 stars

Poor Customer Service

I've been using MacInCloud for over a year. I needed it for an annoying Mac-only program. The system is easy and cheap ($1 per hour) which you can top-up every 30 hours.

All fine and good... Until you top-up and they set up a SEPARATE server. This means the programs you have on the original server no longer work (and my program is limited to one device at a time!).

I asked them REPEATEDLY to switch the top-up amount from the second server to the original one and... They completely ignored me. I asked for a refund... No response.

I'm looking for a different service now and I STRONGLY suggest you do the same.

27 May 2021
Unprompted review
Rated 5 out of 5 stars

One of the best services to rent a cloud Mac

I honestly did not expect a cloud version of MAC to be this good. I will be using their services regularly. The process which they have in their website is very seamless and you get your Mac as soon as you pay. Other services manually provision a server for you and it takes time. But these guys have it all automated. You get some rdp files and you can open them and enter your credentials and then enjoy using your Mac. PS: it's not just command line, you get the full Mac desktop remotely.

19 May 2021
Unprompted review
Rated 5 out of 5 stars

Great alternative for ios deployment in a pinch

My laptop hit the out of support date and I really needed a fast way to test and deploy an app for an old client. This was a very affordable option. Getting set up was quick and effortless. The remote session was fairly smooth. Certain settings do not save between sessions like my team's provision so I had to log in to my apple ID each time I launched xcode in a new session but this was not a big deal.

27 April 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

The Mac worked perfectly for our requirement of connecting our local Visual Studio, and debugging a Xamarin iOS app.
MacinCloud support engineers provided excellent assistance during set up.

21 April 2021
Unprompted review
Rated 5 out of 5 stars

Simply perfect

Simply perfect. A great low cost alternative for an otherwise very expensive ecosystem. Used it mainly for software development purposes, served me well for many years. Definitely recommended!

20 April 2021
Unprompted review
Rated 5 out of 5 stars

Best website for a small amount of work on a Mac. No issues - it just worked.

Cheap 24h trial - and the only company that I could find that has 1h slots for doing small amounts of work, such as signing certificates/profiles and submitting apps to App Store. It was a good speed and I did not have any connection issues. They have a range of installed programs including Xcode. (Please keep the 1h pay as you go prices low and I'll continue to use it)

30 March 2021
Unprompted review
Rated 5 out of 5 stars

Nice, Reliable, Affordable

This is a really nice service for doing mac development on Windows. I'm not using it because I got an actual mac but in the future when the money's not so tight I'll probably sign up again so I can do development stuff on Windows.

28 February 2021
Unprompted review
Rated 1 out of 5 stars

PAYG - Ripped Off.

I signed up for PAYG plan and used it for about 2 hours. I made sure I logged off every time. Next day it shows I've used 23 hours out of 30. Nonsense. So I'm downloading my work from there to use a different company. If they think I will just top up after being ripped off they can think again. Am tempted to try a chargeback on my card for these crooks.

26 February 2021
Unprompted review
Rated 1 out of 5 stars

Laggy/Poor Support

I tried out their monthly server plans for < 10 hrs. I cancelled very early on as the experience was laggy and very frustrating even though I have a 150mbps ethernet connection. They charged me for the full month even after contacting them for a refund since i used less than 10 hrs of server time.

1 February 2021
Unprompted review
Rated 5 out of 5 stars

MacinCloud customer service rocks!

MacinCloud customer service rocks! I'm a PC user who wanted to test the Vellum software, and I'm so glad I gave MacinCloud a shot rather than just ruling myself out as a Vellum user before I even tried it. Any time I have had an issue, MiC's support team always replies within a day, sometimes even the same day, and they're always knowledgeable and professional. I highly recommend them!!

28 January 2021
Unprompted review
Rated 5 out of 5 stars

The service I've received from the team…

The service I've received from the team is always spectacular. Program updates happen quickly, and any queries I've had (which have been few and far between) have been answered promptly and efficiently. Thoroughly recommend MacinCloud.

26 January 2021
Unprompted review
Rated 2 out of 5 stars

Everything is passive

I subscribe the PAY-AS-YOU-GO plan. but first time login is already stuck at "waiting for session" screen. I keep waiting for at least 30 minutes and I cannot properly log off from there, so all I can do is just close it. So the hour usage counter is still counting on and on and that are ALL THE WASTE. because I can't even use it, I cannot go in desktop but stuck at "waiting for session" forever yet I cannot log off. until I raise ticket to request reboot after 2 days. So quota is finised at that time. SO it seems like everything is passive and manual operated, you all should keep spamming support request ticket to force them do something before it gets too late.

21 January 2021
Unprompted review

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